Camp Counselor, Summer Sports resume example with 5+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Summary
Positive and upbeat, makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining efficiency and calm in fast-paced environments. Hospitable Restaurant Hostess delivers attentive service for optimal dining experiences. Seats guests promptly, discussing special features and menu items. Possesses excellent customer service and product knowledge. I bring High-energy and am skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Smoothly makes reservations, coordinate events and monitors routine dining room activities. Collaborative, hardworking and efficient in prioritizing and handling simultaneous tasks to promote positive dining experiences for guests. Hardworking offering 1-2 years of hospitality experience. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Demonstrates excellent communication, planning and problem-solving skills.
Skills
Check in and checkout procedures
Campsite cleanup
Accurate recordkeeping
Safety guidelines
High-volume dining
Table setting arrangements
Seating assignment preparation
Dining customer service
Dining crew workflow optimization
Safe food handling
Menu memorization
Service prioritization
Price memorization
Table Bussing
Special dietary requirements
Problem resolution
Team management
Operational improvement
Team building
First Aid/CPR
Communications
Relationship development
Education and Training
Trinity Christian AcademyLakeworth, Expected in 05/2020 ā āHigh School Diploma: - GPA:
Palm Beach State CollegeLake Worth, FLExpected in ā āAssociate of Arts:Marine Biology - GPA:
Experience
Omni Hotels - Camp Counselor, Summer Sports New Haven, CT, 06/2015 - Current
Diversified recreational offerings by building and overseeing activity schedule.
Enforced discipline and policies to protect safety of recreational activity participants.
Coordinated and arranged decorations, equipment and food service to facilitate various entertaining activities.
Observed participants for signs of physical distress and stopped activity to administer care.
Explained principles, techniques and safety requirements to activity participants to prevent injury.
Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
Checked on campers struggling with various social and recreational skills to maintain camper and parent satisfaction.
Implemented [Type] protocols to develop relationships with campers and parents.
Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
Participated in camp-centered activities, including canoeing, swimming, painting and softball while monitoring [Number] campers of all ages.
Developed camp emergency procedures and shared with other counselors in preparation for serious event or injury.
Helped participants enjoy activities while ensuring adherence to protocol.
Maintained facilities, grounds and equipment to ensure community safety and attract attention.
Advertised for upcoming events to promote engagement and involvement.
Remained cognizant of camper dietary restrictions and allergies, confirming proper snacks and meals were distributed to each camper.
Omni Hotels - Restaurant Hostess Chicago, IL, 11/2019 - 05/2020
Answered telephone to provide dining information and take party reservations.
Supervised activities of dining room staff to maintain service levels and support guest needs.
Accommodated guests with children and special needs to promote comfortable dining experience.
Helped restaurant staff set up small and large events to coordinate smooth execution.
Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Helped to plan and execute parties for more than [Number] guests, including coordinating menus and preparing tables.
Monitored dining area to assess server capacity and estimate wait times.
Leveraged [Software] to collect reservation information and communicate updates to guests.
Checked dining and serving areas every [Timeframe] to verify proper cleanliness and readiness for guests.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
Communicated with servers about new tables, changes in food availability and customer comments.
Notified server after seating parties in section to facilitate prompt service.
Directed customers to bar area in high-traffic times to maintain satisfaction and increase drink sales.
Greeted guests and gathered information to seat groups or place on waitlist.
Engaged pleasantly with patrons and delivered information on beverage specials to encourage positive dining experience.
Offered preferred tables and other special accommodations to VIP customers.
Tracked seated guests and available seating using [System].
Upsold customers and optimized table-turns to outperform average sales by [Number]%.
Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
Outback Steakhouse - Restaurant Hostess City, STATE, 02/2019 - 05/2019
Answered telephone to provide dining information and take party reservations.
Supervised activities of dining room staff to maintain service levels and support guest needs.
Accommodated guests with children and special needs to promote comfortable dining experience.
Helped restaurant staff set up small and large events to coordinate smooth execution.
Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
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