Livecareer-Resume

Call Center Rep Directv At T Resume Example

Love this resume?

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Retail Sales Associate with more than 4 years in the retail industry. Areas of expertise include sales, customer relations and inventory management. Fast food professional focused on greeting all customers in a friendly, welcoming manner. Seeking added responsibilities to help restaurant operations run smoothly. Crew Member offering a positive attitude and flexible schedule. Works well independently or with others as a team. Food service worker with exceptional interpersonal skills. Reliable, punctual and works well under pressure.Dedicated food service worker proficient in customer service, food handling, preparation and Point of Sale (POS) transactions. Seeking restaurant position with opportunities for advancement in management.Skills active listening skills Dedicated team player Skilled up seller Accustomed to shift work Friendly and helpful Late-night shift availability Quick learner Customer-oriented-retail sales Stocking Motivated team

Stocked and replenished merchandise according to store merchandising layouts.Priced merchandise, stocked shelves and took inventory of supplies.Cleaned and organized the store, including the checkout desk and displays.Alerted customers to upcoming sales events and promotions.Identified potential shoplifters and alerted management.Trained 6 new sales associates each quarter.Handled all customer relations issues in a gracious manner and in accordance with company policies. Welcomed customers into the store and helped them locate items.Educated customers about the brand to incite excitement about the company's mission and values. Resolved all customer complaints in a professional manner while prioritizing.

The customer service representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department.

Skills
  • Technical Capacity
  • Teamwork Orientation.
  • Communication Proficiency.
  • Customer service orientation.
  • Communication skills.​
  • Food handling
  • Food Production
  • Active Listening
  • Reading Comprehension
  • Social Perceptiveness
Experience
Call Center Rep DirecTV AT&T, 07/2016 to 11/2016
Bassett Furniture Industries Incorporated Norcross, GA,
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Provide customer service, such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors.
  • Calculate amount of claim.
  • Confer with customers by telephone or in personae to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Cook/Cashier, 01/2016 to 05/2016
Interim Healthcare Vestavia Hills, AL,
  • Clean, cut, and cook meat, fish, or poultry.
  • Clean and inspect galley equipment, kitchen appliances, and work areas to ensure cleanliness and functional operation.
  • Cook foodstuffs according to menus, special dietary or nutritional restrictions, or numbers of portions to be served.
  • Wash pots, pans, dishes, utensils, and other cooking equipment.
  • Take inventory of supplies and equipment.
  • Requisition food supplies, kitchen equipment, and appliances, based on estimates of future needs.
  • Plan menus that are varied, nutritionally balanced, and appetizing, taking advantage of foods in season and local availability.
  • Train new employees.
  • Determine meal prices, based on calculations of ingredient prices.
Sales Associate, 10/2014 to 01/2016
Walmart SuperCenter City, STATE,
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Alerted customers to upcoming sales events and promotions.
  • Identified potential shoplifters and alerted management.
  • Trained 6 new sales associates each quarter.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Welcomed customers into the store and helped them locate items.
  • Educated customers about the brand to incite excitement about the company's mission and values.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Customer Service Rep, 03/2017 to 07/2017
Urban Outfitters City, STATE,
  • Provides timely and accurate information to incoming customer order status and product knowledge requests.
  • Processes customer orders/changes/returns according to established department policies and procedures.
  • Provides timely feedback to the company regarding service failures or customer concerns.
  • Partners with the sales team to meet and exceed customer’s service expectations.
  • Problem Solving/Analysis.
  • Communication Proficiency.

  1. Works closely with the credit department to resolve disputed credit items.
  1. Works closely with the credit department to resolve disputed credit items.
  1. Works closely with the credit department to resolve disputed credit items.
  1. Works closely with the credit department to resolve disputed credit items.
  1. Works closely with the credit department to resolve disputed credit items.
Education and Training
High School Diploma: , Expected in
to
Penn Foster - Scranton, PA
GPA:
Augusta Tech Augusta, GA GED
Skills
auto repair, cooking, Critical Thinking, customer relations, customer satisfaction, excellent customer service, customer service, databases, English, fast, filing, food safety, frame, functional, funds, inspect, inventory, Listening, money, window, policies, Reading, recording, sales, store merchandising, take messages, telephone, telephones, Troubleshooting

By clicking Build Your Own Now, you agree to our Terms of Use and Privacy Policy

Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

80Good

Resume Strength

  • Length
  • Personalization
  • Target Job

Resume Overview

School Attended
  • Penn Foster
Job Titles Held:
  • Call Center Rep DirecTV AT&T
  • Cook/Cashier
  • Sales Associate
  • Customer Service Rep
Degrees
  • High School Diploma