Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Core Qualifications
Language Spoken Written Read Tagalog Intermediate Novice Intermediate
Experience
Cal Technician, 01/2012 - 01/2013 Willis Towers Watson – San Juan, PR, Supervisor: ATCS Edwards (XXX5565468) Okay to contact this Supervisor: Yes 2012 - 2013 Hours per week: 40 To provide all maintenance, modernization and technical support for ships, submarines, aircraft carriers and miscellaneous craft home-ported in, or transiting the Navy Region Southwest area of responsibility. Contributed to the daily reduction of the Calibration Laboratories equipment backlog. Calibrated more than 500 Test Instruments. Reduced backlog by 47% while working in Cal Lab. Good start to your accomplishment statements. Need to be more specific --- what were you doing to reduce the back log by 47%?
United States ELECTRONICS TECHNICIAN Supervisor, 03/2011 - 08/2013 United States Navy – City, STATE, : ET1 Flowers (XXX5564485) Okay to contact this Supervisor: Yes 03/2011 - 08/2013 Hours per week: 65 Electronic Communications Technicians maintain shore based, ship based and portable communications equipment, including all associated communications patching, switching, and recording systems. Perform maintenance of any associated cabling, cooling water systems and dry air systems. Analyze equipment operation, align, troubleshoot, and repair equipment to the lowest replaceable unit. Perform casualty control procedures, restoring operability for all assigned communications equipment, recognizing mission criticality and redundancies within the systems. Perform administrative functions to include maintaining technical manuals, equipment records, and monitoring test equipment calibration requirements. Maintain copiers, audio- visual equipment, and fiber optics, and perform micro-miniature repair, module test and repair, and test equipment calibration. Perform supervisory functions of directing personnel in completing maintenance, maintaining work spaces, tools and test equipment inventory, logistics support, and implementing equipment and system training programs.
Mac Specialist, 02/2007 - 09/2009 Apple Inc – City, STATE, Hours per week: 40 Help create the energy and excitement around Apple products Provide the right solutions and getting products into customers' hands. Understand that the Apple Store is dedicated to delivering a customer experience that's unlike any other. Exceptional Customer Service
Military Experience
Specialist 01/1 - 01/1 Navy-USN Navy – , Navy-USN Naval Base Coronado San Diego, CA United States Cal Technician Supervisor: ATCS Edwards (XXX5565468) Okay to contact this Supervisor: Yes 2012 - 2013 Hours per week: 40 To provide all maintenance, modernization and technical support for ships, submarines, aircraft carriers and miscellaneous craft home-ported in, or transiting the Navy Region Southwest area of responsibility. Contributed to the daily reduction of the Calibration Laboratories equipment backlog. Calibrated more than 500 Test Instruments. Reduced backlog by 47% while working in Cal Lab. Good start to your accomplishment statements. Need to be more specific --- what were you doing to reduce the back log by 47%? United States Navy CG-57 USS LAKE CHAMPLAIN San Diego, CA United States ELECTRONICS TECHNICIAN Supervisor: ET1 Flowers (XXX5564485) Okay to contact this Supervisor: Yes 03/2011 - 08/2013 Hours per week: 65 Electronic Communications Technicians maintain shore based, ship based and portable communications equipment, including all associated communications patching, switching, and recording systems. Perform maintenance of any associated cabling, cooling water systems and dry air systems. Analyze equipment operation, align, troubleshoot, and repair equipment to the lowest replaceable unit. Perform casualty control procedures, restoring operability for all assigned communications equipment, recognizing mission criticality and redundancies within the systems. Perform administrative functions to include maintaining technical manuals, equipment records, and monitoring test equipment calibration requirements. Maintain copiers, audio- visual equipment, and fiber optics, and perform micro-miniature repair, module test and repair, and test equipment calibration. Perform supervisory functions of directing personnel in completing maintenance, maintaining work spaces, tools and test equipment inventory, logistics support, and implementing equipment and system training programs. Apple Inc San Diego, CA United States Mac Specialist Supervisor: Jody (XXX6823477) Okay to contact this Supervisor: Yes 02/2007 - 09/2009 Hours per week: 40 Help create the energy and excitement around Apple products Provide the right solutions and getting products into customers' hands. Understand that the Apple Store is dedicated to delivering a customer experience that's unlike any other. Exceptional Customer Service Skills Help sell more than 1 million dollars worth of products for apple.
Education
Certificate: Communication Security, Single Audio System, Expected in - DeVry University - San Diego, CA GPA: You need to be sure to list DeVry University and the degree you will earn ET C School San Diego, CA United States Technical or Occupational Certificate 09/2010 Major: Communication Security Minor: Single Audio System
Certificate: Technical or Occupational, Expected in - ET A School Great Lakes - Great Lakes, IL GPA: ET A School Great Lakes, IL United States Technical or Occupational Certificate 03/2010
Certificate: Audio Engineer, Expected in - Musicians Institute Hollywood - Hollywood, CA GPA: Musicians Institute Hollywood, CA United States Technical or Occupational Certificate 06/2007 Major: Audio Engineer Language
Certifications
Registered Nurse Technical or Occupational Certificate
Professional Affiliations
Skills
Calibration, Maintenance, Customer Service, Mac, Receptionist, Retail Sales, Solutions, Cabling, Cooling, Equipment Calibration, Fiber Optics, Inventory, Logistics, Logistics Support, Optics, Ordering Points To Identify The Clustering Structure, Switching, Training, Training Programs, Water Systems, Technical Support, Million, Registered Nurse, Security, Engineer
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