Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Dependable professional with excellent time management, superior work ethic and teamwork abilities. Driven to improve efficiency and quality by adhering to company procedures.

  • Service planning
  • Mechanical troubleshooting
  • Customer service
  • Communications
  • Inventory management
  • Supervision
  • Organization
  • Team management
08/2019 to Current Cable Installation Technician National Ondemand | IN, State,
  • Enhanced customer satisfaction ratings by efficiently resolving technical, on-site and account issues.
  • Repaired equipment to support continual service.
  • Promoted additional services and products to increase sales.
  • Completed upgrades, downgrades and wiring for businesses as well as single and multi-family residences.
  • Communicated service installation orders and escalations to improve CRM and QA effectiveness.
  • Performed troubleshooting by inspecting equipment and measuring signals to identify issues.
  • Stored, maintained and conducted inventory of storeroom-accessible hardware and vehicle stock.
  • Taught customers basic use of equipment based on service package and answered questions.
  • Installed, upgraded and provided troubleshooting services for physical cable TV, internet, telephone and alarm system equipment.
  • Upheld strict safety standards when using ladders, tools, electrical devices and other equipment to protect team members, customers and structures from harm.
  • Reviewed site plans prior to installations to confirm adequate space and structures for optimal system configuration according to specifications.
  • Handled all installation tasks, including mounting equipment, concealing wires within walls and programming remotes.
06/2017 to 02/2019 Barista Space Exploration Technologies | Washington, DC,
  • Monitored cafe for seating availability, safety and well being of guests.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Supported store manager with recruiting, interviewing and hiring baristas.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Received and accurately processed customer payments.
  • Merchandised display cases and diligently promoted prepared foods to drive business revenue.
  • Organized service and seating areas.
  • Enthusiastically engaged customers during busy periods to keep mood light and fun.
  • Cleaned equipment, disposed of waste, closed registers and carried out other closing duties.
  • Greeted guests with pleasant smile and superior customer service.
  • Designed and printed menus, recipes and promotions and offers.
  • Memorized official and off-menu preparations to serve all customer beverage desires.
  • Maintained highest standards of conduct and service to support company reputation.
  • Restocked counter and customer areas to maintain adequate items levels for expected needs.
  • Described menu items to customers and suggested products based on stated preferences.
  • Redesigned coffee menu for improved readability.
  • Weighed, ground and packed coffee per customer orders.
02/2015 to 05/2017 Server Citron Et Sel | Chattanooga, TN,
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Arranged each place setting attractively using clean, chip-free plates and utensils.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Promoted desserts, appetizers and specialty drinks.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Partnered with team members to efficiently serve food and beverages.
  • Prepared salads and appetizers to back up kitchen staff.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
to Construction Laborer Mastec Inc. | Grand Rapids, MI,
  • Prepared sites for concrete work by breaking up damaged concrete and leveling or contouring ground.
  • Used picks and shovels to dig, spread and level dirt and gravel.
  • Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
  • Retrieved materials, tools and equipment from trucks and delivered to skilled workers.
  • Adhered to company and OSHA safety regulations on job sites to minimize falls and accidents.
  • Organized and maintained tools and equipment to enhance work efficiency.
Education and Training
Expected in 06/2014 High School Diploma | Ramona High School, Riverside, CA, GPA:
Expected in | Biblical Theology Calvary Chapel Bible College, Marietta Ca, GPA:

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Resume Overview

School Attended

  • Ramona High School
  • Calvary Chapel Bible College

Job Titles Held:

  • Cable Installation Technician
  • Barista
  • Server
  • Construction Laborer


  • High School Diploma
  • Some College (No Degree)

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