Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Websites, Portfolios, Profiles
Professional Summary
Organized and efficient Flight Attendant focused on putting passengers at ease and creating a positive travel experience. Exceptional problem solving and conflict resolution skills. Superb work ethic and strong desire to succeed. 
  • Organized and efficient server
  • Quick problem solver
  • Thrives in fast-paced environment
  • Committed team player
  • High energy
  • Flexible schedule capability
  • Guest relations professional
  • ILR Level 5 – Native or bilingual proficiency in Swiss German and German. 
  • ILR Level 2 – Limited working proficiency in French, ILR Level 1 – Elementary proficiency in Italian
  • Calm under pressure
  • AED and CPR training with Swiss International Airlines
  • Passion for travel
Work History
07/2013 to Current
Cabin Crew Member United Family Of Stores Odessa, TX,
  • Greeted passengers, verified tickets and directed passengers to assigned seats.
  • Addressed passengers’ concerns about delayed and canceled flights and resolved the issue through ground control.
  • Explained the use of safety equipment and answered passengers’ questions.
  • Solicited customer feedback and resolved any problems through critic forms.
  • Supervised unaccompanied minors during flights.
  • Administered first aid to passengers experiencing medical emergencies.
  • Stocked aircraft cabin interiors for flights with equipment and supplies.
  • Trained on operation of various aircrafts, including Airbus 319,320,321 and Airbus 330,340.
  • Relayed updates and information to passengers in a friendly and timely manner.
  • Maintained a friendly, positive attitude when dealing with distressed passengers.

Current to Current
Catering Emil Frey AG City, STATE,
  • Helped with preparation, set-up, and service for catering events
  • Set dining tables according to type of event and service standards.
  • Addressed diner complaints with kitchen staff and served replacement menu items promptly.
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
  • Provided friendly and attentive service.
  • Consistently provided professional, friendly and engaging service.

Expected in 2013
High School Diploma:
Neue Kantonsschule Aarau - Aarau, Switzerland

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School Attended

  • Neue Kantonsschule Aarau

Job Titles Held:

  • Cabin Crew Member
  • Catering


  • High School Diploma

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