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Cabin Crew Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Obtain a Call Center position to utilize strengths in customer service and verbal communication.
Work History
03/2015 to 04/2016
Cabin Crew Cci Health & Wellness Services Takoma Park, MD, UAE
  • Provided innovative forward thinking while exceeding customer expectations across 120 destinations over 6 continents.
  • Obtained confidence, knowledge, and training to be able to deal with security and emergency situations that arose on board.
  • Administered first aid when necessary.
  • Worked with a dynamic and enthusiastic multi-cultural team from over 130 countries and customers from all around the world.

09/2011 to 03/2015
Concierge/Lead Officer Allied Barton Security Services City, STATE,
  • Assured prompt and positive action on all resident complaints, questions, concerns and suggestions, as well as conduct quality assurance follow-up.
  • Provide the tenant with an experience that will always be remembered and with the highest level of responsiveness.
  • Patrol industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
09/2013 to 01/2015
Referral Specialist Massachusetts General Hospital City, STATE,
  • Provided excellent customer service to both internal and external customers.
  • Strives for the goal of achieving a positive experience for the patient.
  • Verifies patient insurance coverage with Third Party Payers, determines eligibility and benefits, and obtains referrals by utilizing appropriate technology.
  • Assists in the development of tools to assist the staff in the referral requirements of managed care payers.


Skills
  • Efficient in Microsoft Word, Excel, Power Point, and Outlook.
  • Laudable customer service skills, verbal and written communication skills, and organization skills.
  • Volunteered for the Walk for Hunger for three years and counting.
  • Calm under pressure
  • Flexible
  • Natural leader
Education
Expected in 2010
High School Diploma:
Somerville High School - Somerville, MA
GPA:
  • Vice President of Student Counsel
  • Captain of the Swim Team

Expected in
Associate of Science: Radiology
Bunker Hill Community College - Charlestown, MA
GPA:
  • 3.6/4.0 GPA
  • Member of the Phi Theta Kappa Honors Society
  • Member of the Student’s Success Program

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Resume Overview

School Attended
  • Somerville High School
  • Bunker Hill Community College
Job Titles Held:
  • Cabin Crew
  • Concierge/Lead Officer
  • Referral Specialist
Degrees
  • High School Diploma
  • Associate of Science