Qualified cabin crew and fitness instructor with 15 years in fast-paced customer service environments. Personable and professional under pressure. Excellent communicator with a sunny disposition who is also patient and empathetic. Cooperative and has the ability to get on with people at all levels.
Exceptional communication skills
Excellent interpersonal skills
Strong client relations
Strong organization and management skills
Eye for details
Friendly and energetic
Speak multiple languages (English, Malay, Mandarin, Cantonese)
Willing to learn
January 1990-January 1997Cabin Crew | Malaysian Airline System Bhd. | Kuala Lumpur, Malaysia
Greet and welcome passengers on board
Help and assist passengers with baggages and seatings
Check on meals and any special requirements
Sales of duty free items on board
Trained in food and beverages
Trained in serving procedures in First Class, Business Class and Economy Class.
Trained in CPR and fire fighting procedures and sea survival.
Grooming, greeting protocol and all customer related issues.
January 2003-January 2007Fitness InstructorFitness First | Malaysia
Help and assist members on how to use gym equipments safely.
Execute proper form and motivate clients to achieve their fitness goals.
Work with other instructors and marketing staff.
Keep the gym in a clean and safe environment.
Promote personal training.
Trained in lifestyle and weight management.
Certified personal trainer.
Completed 200 hours of yoga teacher training.
Diploma in fitness and nutrition.
Trained in CPR and choking.
1983High School Diploma: Assunta Secondary SchoolMalaysia