Busser and Hostess Resume Example
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BUSSER AND HOSTESS
Professional Summary
Dual enrolled high school student with experience in many different job environments. From supervision of children to bussing at a restaurant. Also obtained a first responding certificate.
Work History
Natural Pawz - Busser and HostessWilmette , IL01/2020 - Current
- Monitored dining room and guest flow to maximize table usage and minimize wait times.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
- Assisted managers with quickly resolving service- and food-related issues.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Informed servers of newly seated parties for speedy service.
- Managed in-person and telephone guest inquiries, customer service requests and reservation bookings.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Routinely supported other areas of restaurant as requested, including answering telephones and completing financial transactions for other staff members.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Checked and restocked server areas and organized and got change for front counter.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
- Developed excellent relationships with managers and fellow team members to achieve success, build professional relationships and support positive work environment.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
C-A-L Ranch - BatherKingman , AZ01/2014 - Current
- Volunteer work***
- Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
- Worked with more than 20+ animals each day to provide skilled bathing and grooming services.
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
City Of Garland, Tx - CashierRowlett , TX09/2019 - 01/2020
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Assisted customers by answering questions and fulfilling requests.
- Used cash registers and POS systems to request and record customer orders and compute bills.
Flager County Youth Center - Summer Camp CounselorCity , STATE05/2019 - 08/2019
- Instructed participants on activities' goals, procedures and safety considerations to promote beneficial outcomes for all campers.
- Worked with 1-15 children of varying age, interest, skill and developmental levels.
- Supported children by actively listening and offering encouragement.
- Supervised groups of children in public spaces, (Universal Studios, Movie Theater, Typhoon Lagoon, etc).
Skills
- First Responder Certificate (2018)
- Ability to apply tourniquets
- Dining area maintenance
- Menu Memorization
- To-Go Order Preparation
- High-Volume Dining
- Ordering Procedures
- Food Preparation and Safety
- Bandaging patients
- First Aid and CPR
- Credit card processing
- Payment collection
- Product upselling
- Customer assistance
- POS Systems
- Identification Checks
- ID Verification
- Cleaning and sanitizing
- Order taking
Education
Expected in 05/2021
Flagler Palm Coast High School
City
High School Diploma
Will be graduating with college credits since I was dual enrolled through Daytona State college.
Expected in 05/2022
Daytona State College
City
Creative Writing
No degree yet, currently enrolled.
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Resume Overview
School Attended
- Flagler Palm Coast High School
- Daytona State College
Job Titles Held:
- Busser and Hostess
- Bather
- Cashier
- Summer Camp Counselor
Degrees
- High School Diploma
Creative Writing
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