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Busser and Hostess Resume Example

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SB
BUSSER AND HOSTESS
Professional Summary

Dual enrolled high school student with experience in many different job environments. From supervision of children to bussing at a restaurant. Also obtained a first responding certificate.

Work History
Natural Pawz - Busser and HostessWilmette , IL01/2020 - Current
  • Monitored dining room and guest flow to maximize table usage and minimize wait times.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Informed servers of newly seated parties for speedy service.
  • Managed in-person and telephone guest inquiries, customer service requests and reservation bookings.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Routinely supported other areas of restaurant as requested, including answering telephones and completing financial transactions for other staff members.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Checked and restocked server areas and organized and got change for front counter.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
  • Developed excellent relationships with managers and fellow team members to achieve success, build professional relationships and support positive work environment.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
C-A-L Ranch - BatherKingman , AZ01/2014 - Current
  • Volunteer work***
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
  • Worked with more than 20+ animals each day to provide skilled bathing and grooming services.
  • Collected animal waste produced on walks and discarded in trash or approved receptacles.
City Of Garland, Tx - CashierRowlett , TX09/2019 - 01/2020
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Assisted customers by answering questions and fulfilling requests.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
Flager County Youth Center - Summer Camp CounselorCity , STATE05/2019 - 08/2019
  • Instructed participants on activities' goals, procedures and safety considerations to promote beneficial outcomes for all campers.
  • Worked with 1-15 children of varying age, interest, skill and developmental levels.
  • Supported children by actively listening and offering encouragement.
  • Supervised groups of children in public spaces, (Universal Studios, Movie Theater, Typhoon Lagoon, etc).
Skills
  • First Responder Certificate (2018)
  • Ability to apply tourniquets
  • Dining area maintenance
  • Menu Memorization
  • To-Go Order Preparation
  • High-Volume Dining
  • Ordering Procedures
  • Food Preparation and Safety
  • Bandaging patients
  • First Aid and CPR
  • Credit card processing
  • Payment collection
  • Product upselling
  • Customer assistance
  • POS Systems
  • Identification Checks
  • ID Verification
  • Cleaning and sanitizing
  • Order taking
Education
Expected in 05/2021
Flagler Palm Coast High School
City
High School Diploma

Will be graduating with college credits since I was dual enrolled through Daytona State college.

Expected in 05/2022
Daytona State College
City
Creative Writing

No degree yet, currently enrolled.

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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

85Good
Resume Strength
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  • Formatting
  • Length
  • Measurable results

Resume Overview

School Attended

  • Flagler Palm Coast High School
  • Daytona State College

Job Titles Held:

  • Busser and Hostess
  • Bather
  • Cashier
  • Summer Camp Counselor

Degrees

  • High School Diploma
    Creative Writing

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