For over 25 years, Mack & Associates has been providing Chicagoland's top professional services firms with talented, reliable and motivated administrative professionals at all levels.
•Generated new business through researching prospects, cold calling, meeting with clients, networking, and marketing efforts. Expanded business within current clients, ensuring client satisfaction and developing new areas of business within their company.
• Trained staff as well as individualized trainings on topics including business development/cold calling, effective emails, client service, and further developing client relationships.
• Managed all marketing projects including promotional items, client contests, quarterly/monthly/annual marketing blitzes, and client email campaigns.
• As part of the management team, assisted in the development of new sales/recruitment strategies, operational procedures, forecasting of annual goals, and overall assessment of staff.
• Assisted with recruitment, interviewing, and account management as needed.
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