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business development director resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

~ NATIONAL SALES MANAGER ~

Seeking the role of National Sales Manager

Performance-driven field sales leader possessing OEM and Retail expertise in operations management, recent high sales volume regional sales objective, revenue/profit growth, cost saving/consolidation, portfolio management, and team building. Expertise in managing high-impact VSC and Ancillary product/program sales strategies that drive growth, maximize profit via the development, and launch of strategic sales objectives, goals and solutions designed to enhance competitiveness, drive business development, and achieve multimillion-dollar growth. Adept in managing negotiations and delivering presentations promoting the benefits and value of vehicle service contracts, ancillary products, and sub-prime financing programs. Possess 13+ years of experience with Nissan Extended Services North America (NESNA). National / Regional Management Area Business Planning for Vehicle Service Contracts best practices, Auto Dealer Compliance, Dealership Relations, Complex Negotiations and Customer Relationship Mgmt. Team Building/Management Portfolio Management and Mentoring / Developing effective Area Sales Management personnel.

Education and Training
Northwood University Midland, MI Expected in BACHELOR OF BUSINESS ADMINISTRATION : Automotive Marketing & Management - GPA :
Experience
American Heart Association - Business Development Director
Fort Worth, TX, 01/2021 - Current
  • Launched a successful "Start-Up" company delivering an innovative insurance product for limited credit customers making financing obtainable for buyers, sellers, and lenders.
  • Determined business development opportunities and implemented effective strategy for client acquisition.
  • Managed areas including client appointments and engagement, needs analysis, dealership research and acquisition, revenue growth and new business development.
  • Tracked and analyzed sales pipeline metrics to drive continuous improvement; directed, managed, and led the strategy of company resources and partners throughout the sales cycle.
  • Continuously drove the meeting/exceeding of sales targets/goals, while driving all aspects of engagement.
GATES AUTOMOTIVE GROUP - Acting GM / Lease Company Formation Consultant
City, STATE, 08/2020 - 01/2021
  • Managed, led, and launched a team of new automotive sales professionals during a Hyundai store buy/sell. Conducted sourcing, research development and added a new sub-prime business via aggressive sales strategies.
  • Hold sales teams accountable to the achievement of revenue goals and established metrics, while driving relationship development, sales team growth, and the mentoring, guidance, and training of sales representatives.
  • Prepared weekly forecast reports, set target and objectives, and managed numbers daily to ensure that products and new business development numbers were meeting objectives.
  • Designed sales and service strategies to improve revenue and retention.
  • Developed Lease Company Plan Parameters, implemented business and marketing plans and prepared monthly financial reports.
  • Set pricing structures according to market analytics and emerging trends.
ALLSTATE DEALER SERVICES - Northeast Region Area Manager
City, STATE, 04/2007 - 08/2020
  • Directed all aspects of field support operations and managed the largest ($92M+) service contract account portfolio for Nissan Extended Services North America (NESNA), with a focus on servicing 308 Nissan, Infiniti & Mitsubishi dealerships throughout the Northeast Region for F&I products that included vehicle service contracts, guaranteed asset protection, tire & wheel protection, key replacement, paint & fabric defense, excess wear & tear, and various other ancillary products.
  • Spearheaded the continuous expansion of sales footprint for Nissan, Infiniti, and Mitsubishi VSC & Ancillary via the promotion and sale of new market products, programs, and services.
  • Oversaw all aspects of sales/account services, to include strategy development, regional planning, training and development, revenue enhancement, territory growth, and the achievement of multimillion-dollar sales goals.
  • Engaged with OEM representatives and field sales leaders in the brainstorming and formulation of successful dealer strategies to bolster market share and grow dealership sales portfolio.
  • Managed the recruiting, interviewing, hiring, training, guidance, and performance of Regional Account Managers and dealer-facing representatives.
  • Built/maintained relationships with vendors and financial specialists to support individual agency objectives, dealership account needs, and organizational priorities.
  • Collaborated with National team executives to develop and implement plans for sales operations, processes, and personnel designed to accommodate continuing growth objectives.
  • Developed and implemented sales strategies that deliver comprehensive solutions on a nationwide basis to dealership accounts to capture new accounts and enhance performance in existing accounts.
  • Coordinated sales support activities across region, led customer F&I needs reviews, ensured post-sales customer satisfaction, and maximized perceived ROI within accounts.
  • Interviewed, hired, managed and le field sales representatives to maximize sales effectiveness, territory potential, customer satisfaction, team cohesiveness, and professional development.
  • Tracked and analyzed sales pipeline metrics to drive continuous improvement; directed, managed, and led the strategy of company resources and partners throughout the sales cycle.
  • Maintained active development plans for each account, while supporting continuing development and growth; facilitated training on sales systems, methodologies, and effective closing techniques.
  • Led the day-to-day supervision of registered representatives to ensure that they meet SEC, FINRA, and all other broker dealer requirements, while ensuring agencies were following compliance standards.
  • Supervised Allstate Dealer Services field representatives specialized in F&I training and development.
FINANCE BUILDERS, INC. - Reinsurance Program Manager
City, STATE, 02/2001 - 03/2007
  • Developed VSC programs, incentives, and initiatives to support organization's long-term profit orientated goals.
  • Monitored progress on program reserves implementation, documenting and communicating fulfillment of goals and encouraging consistency or adjustment in components.
  • Analyzed claims loss data to assist in strategic decision-making.
  • Cultivated relationships with senior executives, program partners and sponsors to maintain stability in program support, and overall direction.
  • Worked closely with Part and Service Directors to give feedback on overall reinsurance program efficiency and customer satisfaction.

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Resume Overview

School Attended

  • Northwood University

Job Titles Held:

  • Business Development Director
  • Acting GM / Lease Company Formation Consultant
  • Northeast Region Area Manager
  • Reinsurance Program Manager

Degrees

  • BACHELOR OF BUSINESS ADMINISTRATION

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