Business Consultant Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Profile
An established business development producer with a proven record of meeting and exceeding profit benchmarks while winning customer loyalty of clients within the payment channels. An expert in providing merchants of all sizes with innovative point-of-sale (POS) payment acceptance capabilities and solutions while driving revenue growth for both merchant and processor. Relationship manager who consistently establishes and maintains a reputation as a trusted advisor built on merit, service, and uncompromising ethics.
  • Payment Processing
  • Tactical Territory Planning
  • Relationship Cultivation
  • Business Development
  • Consultative Selling
  • Market Penetration
  • Client Retention
  • Creative Problem Solving
  • Cross-functional Team Player
Relevant Experience
Business Consultant Kaiser Permanente Kent, WA,
  • Direct partner to regional financial institutions.
  • Consultative sales implementing strategic products that impact clients daily operations.
  • Consistently exceed revenue goals through cross sales and new account activation.
  • Built brand recognition through successful implementation of Clover product suite.
01/2007 to 01/2011
Market Manager Manpower Group Inc. Raleigh, NC,
  • Sole dedicated liaison to 40 coastal NC and SC banking centers and commercial banking partners in a three-region territory.
  • Signed over 600 accounts with processed volume exceeding $90,000,000.
  • Prospect, present, and close new business opportunities utilizing top-down sales approach targeting centers of influence.
  • Work in conjunction with cross-functional bank partners by bundling products that present an appealing value proposition.
  • Maintain active prospect list and experience data related to outcomes of both successful and unsuccessful sales cycles.
  • Effectively utilize partner client lists to identify merchant value add opportunities to help cement the banking relationship.
  • Educate (prospective) clients about payment processing options using a consultative sales approach.
  • Be knowledgeable of ever evolving interchange criteria.
  • Installation and training of POS (point of sale) hardware and software.
01/2006 to
Division Manager Cyient Sacramento, CA,
  • Market and sell payment-processing services and value added products such as check guarantee, gift loyalty, prepaid and ATM.
  • Secured working capital for merchants to help fund business growth.
  • Board additional merchant accounts by referral as a result of maximizing existing established merchant relationships.
  • Sustain and recruit both existing and new sales force by providing field training and continuing education.
01/2005 to
District Sales Manager Milan Laser Hair Removal Irving, TX,
  • Recruited, hired and maintained a staff of field level sales representatives.
  • Conducted both initial and continual field training for new hires.
  • Tracked prospecting, appointments and sales quotas against field level reps sales goals.
  • Aided reps in meeting goals by providing direct sales support and rate negotiations.
  • Consistently exceeded personal direct sales goals by servicing and up-selling payment processing products to existing client base as well as growing portfolio by selling new merchant accounts.
01/2004 to
Relationship Manager Church Mutual Insurance Company Denver, CO,
  • Solicited and obtained merchant prospects through cold calling, networking and relationship building.
  • Sold payment processing products and solutions to businesses using a consultative sales approach.
  • Served as a liaison between underwriting department and merchant by conducting site inspections /approval procedures.
01/2003 to
Insurance Agent Richmond American Homes Columbia, MD,
  • NC licensed Health and Life insurance agent.
  • Pre-qualified prospective accounts based on past health history.
  • Educated clientele on available benefits associated with each individual American Republic product.
01/2001 to 01/2003
Manager Bios Corporation Tulsa, OK,
  • Hired, trained and scheduled all staffing needs.
  • Supervised all facets of daily operations including coordinating large group reservations with travel agencies.
  • Handled large cash drawer and responsible for night deposits.
  • Attended industry trade shows and placed large seasonal equipment orders.
  • Consistently exceeded business plan quota and sales forecast.
01/1996 to 01/2001
Manager Bios Corporation Tahlequah, OK,
  • Managed daily store operations for both retail and equipment maintenance departments.
  • Responsible for cash drawer, deposits, and employee payroll.
  • Attended industry trade shows and purchased retail goods and rental equipment based on inventory needs.
  • Organized and directed seasonal disc golf league in conjunction with the Town of Frisco Recreation Department.
Expected in May 1996
Bachelor of Science:
Appalachian State University - Boone, NC
approach, ATM, banking, benefits, Business Development, business plan, cold calling, hardware, SC, Creative Problem Solving, clientele, Client, clients, direct sales, equipment maintenance, financial, functional, insurance, inventory, Market, negotiations, networking, Payment Processing, payment-processing, payroll, POS, relationship building, retail, Selling, sales, staffing, strategic, Team Player, trade shows, underwriting

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Resume Overview

School Attended
  • Appalachian State University
Job Titles Held:
  • Business Consultant
  • Market Manager
  • Division Manager
  • District Sales Manager
  • Relationship Manager
  • Insurance Agent
  • Manager
  • Manager
  • Bachelor of Science