Client-focused Business Banking Relationship Manager
offering a 20+ year career of outstanding achievement in banking and financial
services. Adept at communicating effectively with various business clients as
well as in determining and addressing their financial needs. Highly talented,
success-driven, intuitive, and known as an energetic and enthusiastic
individual with broad-based knowledge in retail banking, small business
lending, and commercial loan policy. Equipped with exceptional organizational
and communication skills, complemented with keen attention to details.
Outstanding Customer Relations
Business Management and Operations
Superior Interpersonal Skills
Highly Organized and Strong Analytical Abilities
Problem Resolution and Decision Making
Articulate Oral and Written Communication
Unique Prospecting Techniques
Able to Multitask in Fast-Paced Environments
Business Banking Relationship Manager, 01/2005 to Current SunTrust Bank – Tucker, GA
Driving market share growth through acquisition of new relationships by prospecting
efforts targeting businesses with annual gross sales up to $10 MM.
Overseeing a portfolio comprising of approximately 105 borrowing and non-borrowing commercial clients totaling $20 MM with net revenues of $1.2 MM.
Assessing various resources to generate accurate and complete credit recommendations along with recognizing several deteriorating credit situations.
Conducting business development calls and cultivating a positive working relationship with internal partners in retail banking, cash management, brokerage, and merchant services to successfully meet clients' specifications.
Successfully fostering and developing long-term relationships
with small business clients.
Exemplifying solid skills in cross-selling business and
consumer products to business owners and decision-makers.
Business Banker, 07/1999 to 01/2005 Wachovia Bank, NA – Loganville, GA
relationships with small business clients.
Originated new deposits, credits, and cash management services.
for acquisition of new clients and expanding
existing business client relationships, targeting commercial customers with gross sales of $1 MM
network of Centers of Influence in business community to develop and maintained effective referral sources.
Participated in community activities, charitable events, and social
events that materially contributed to business development.
Consumer Credit Underwriter, 11/1994 to 06/1999 Premier Bank – Atlanta, GA
and provided underwriting for consumer purpose credit request. Coordinated loan
closing documents for residential 2nd mortgages.
and serviced 1500+ consumer and commercial credit card accounts. Reconciled
Visa/MasterCard general ledger.
BBA: Business Management, 1994 University of North Georgia - Dahlonega, GA