Business Assosciate Health Care Information Exchange resume example

Successfully led the implementation of electronic health record software and the deployment of new services and products. Trained staff and provided support on the usage of the electronic health record system. Responsible for the management and updating of medical equipment. Maintained detailed administrative and procedural processes to improve accuracy and efficiency. Managed medical supply inventory, insurance records, patient charts and company files. Created spreadsheets to improve inventory management and reporting accuracy. Identified and drove creative solutions for problems. Verified that information in the computer system was up-to-date and accurate. Applied payments, adjustments and denials into medical manager system. Remained up-to-date with all insurance requirements, including the details of patient financial responsibilities, fee-for-service and managed care plans. Performed quality control of the data entry system to verify that claims and payments were posted correctly.

Recorded and filed patient data and medical records. Strictly followed all federal and state guidelines for release of information. Greets patients and visitors to the medical office and obtains all required information to register patient. Ensures/assists patient in completing all forms and routes those forms to the appropriate personnel or department. Reviews current registration information with patient updating information as required. Thoroughly investigated past due invoices and minimized number of unpaid accounts. Wrote clear and detailed clinical phone messages for the Doctor. Directed patient flow during practice hours, minimizing patient wait time. Acquired insurance authorizations for procedures and tests ordered by the Doctor.Scheduled patient appointments. Monitored shared email in-boxes and ensured inquiries were addressed. Confirmed patient information, collected co-payments and verified insurance. Remained up-to-date with all insurance requirements, including the details of patient financial responsibilities, fee-for-service and managed care plans. Observed and documented patient status and reported patient complaints to the case manager.

Thoroughly investigated past due invoices and minimized number of unpaid accounts.Answered customers’ questions and addressed problems and complaints in person and via phone.Opened and closed the store, which included counting cash drawers and making bank deposits.Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.Processed shipments and maintained organized stock shelves.