business and community relations manager resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
05/2014 to Current Business and Community Relations Manager Noland Health Services | Chapel Hill, AL,

Work in the greater community to develop events and market to Businesses on educational needs, build agency relations and partner with community leaders. Generate leads for admissions team as well as increases positive awareness of the College within the community. Plan and manage recruitment events and fairs, on campus and within the community.Create a marketing plan to target the college's audience for both potential future students as well as employers.Develop corporate relationships that lead to externship/hiring opportunities four students and graduates.

05/2011 to 04/2014 Director of Admissions University Of Idaho | Moscow, ID,

•Oversee Assistant Director of Admissions. Duties include, hiring, maintaining staffing plans, training development, motivation and ongoing management of monthly, quarterly and annual reviews. Responsible for marketing, budgeting and support activities key to the teams performance and responsible for achieving monthly goals.

05/2009 to 04/2011 Assistant Director of Admissions Life Time Fitness | Upper Arlington, OH,
  • Responsible for recruiting qualified applicants for admission to the school in accordance with state and federal accreditation and company policies and regulations, consistent with the highest ethical standards. Conduct a high quantity of prospect phone contacts to secure appointments and interview activity, and conduct follow-up activity with unresolved interviewees and future class applicants (June 2009 - May 2011)
11/2008 to 04/2009 Member Services Associate Holiday Inn Club Vacations | South Lee, MA,
  • Main duties include but not limited to, controlling facility access, answering questions relating to our facility and programs. Enforce current policy and procedures. Give tours; sell memberships, sign members up for activities and programs. Knowledgeable on computer system and cash receivables. (December 2008 - May 2009)
2008 to 2008 Real Estate Sales Edts, Llc | Fort Wayne, IN,
  • Responsible for selling a 28 unit luxury condominium complex in downtown Hendersonville, NC. Prices ranging from $300,000 - $800,000. Duties included marketing, promoting, staffing and selling of units. (2008 -2008)
2006 to 2008 Sales Consultant Medpro Disposal | Naperville, IL,
  • Represent and sell the lifestyle of eight luxury residential communities. Proactively qualify leads through sales presentations via phone, e-mail and written correspondence. Build professional relationships and follow-up with prospective clients while striving to exceed sales' goals. Develop and strategize market 30-60-90 day action plans for off-site events and new private offerings. Manage and track more than 800 key prospects on a daily basis. Had $5.7 million dollars in sales in 2007. (2006 - 2008)
2004 to 2006 Account Executive II Iheartmedia, Inc. | Burbank, CA,
  • Accountable for corporate sales and customer service of local, long distance and internet clients. Developed cost-effective plans for each individual customer's telecommunication needs. Worked with local chambers and organizations to establish networking relationships. (2004 - 2006)
1991 to 2004 Sales Manager Alltel Communications | City, STATE,
  • Hired as an Account Executive responsible for corporate sales and customer service of wireless communications to a client base of 3000 customers. Consistently achieved 125 percent of goals. Assisted manager with local advertising and marketing. Served as company liaison with local charities. After three years promoted to Major Account Executive where I managed the wireless communications and customer service for the top corporate clients of the company. Established three new accounts gaining over 400 new customers. Promoted in 1999 as Business Sales Manager. Trained and managed business sales agents responsible for corporate sales. Became Retail Sales Manager, ensuring customer satisfaction through the training and management of store managers, retail associates and customer service agents. Implemented the day-to-day policies and procedures of retail stores. In 2003, was responsible for the sales training of company agents and employees, business plans and day-to-day store operations as an Indirect Account Manager. (1991 - 2004)
1985 to 1991 Promotions Director WANS/WWMM Radio | City, STATE,
  • Assisted in the execution of a major format change. Coordinated on-air and off-air promotions, advertising and public events. Created marketing ideas for various advertisers and ad agencies. Assisted General Manager/Vice President with operations of home office. Interacted with record company representatives. Account Executive sold radio adverting, assisted businesses with marketing ideas to increase sales. Established new accounts through business to business sales. Sales Assistant/Receptionist, handled incoming calls to sales office, organized marketing strategies, including proposals, letters and contracts for sales. Interacted with advertisers, ad agencies and listeners on a daily basis. Located space and helped design new sales office. (1985 - 1991)
Expected in 2006 License | South Carolina and North Carolina Real Estate Wyatt School of Real Estate, Greenville, SC GPA:
South Carolina and North Carolina Real Estate License 2006 Wyatt School of Real Estate Greenville, SC
Expected in 1985 Associate | Fashion Merchandising Greenville Technical College, Greenville, SC GPA:
Associate Degree - Marketing, Fashion Merchandising Certificate 1985 Greenville Technical College Greenville, SC

Associate Degree - Marketing

Certificate - Fashion Merchandising

Professional Affiliations
  • American Cancer Society Gala Board Member - 2014
  • Opportunity Greenville/ Greenville Chamber Graduate - 2014
  • SC Thrive Benefit Bank Counselor - 2014
  • Crime Stoppers of Greenville Board Member - 2015
  • Junior Achievement Golf Tournament Board Member - 2015
  • Junior Achievement Volunteer - 2015
  • Bon Secours St. Francis Hospital Forum Member - 2015
  • Women of Bon Secours St. Francis Member - 2015
  • Pendleton Place Home for Children and Families Volunteer - 2015
  • Competent in Microsoft Word, Excel, PowerPoint, Publisher and Outlook
  • Sales, Marketing, Advertising, Corporate Sales, Customer Service, Retail Sales, Management, Budgeting, Community Relations
  • Excel, Microsoft Word, Outlook, Power Point, Publisher, Word

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Resume Overview

School Attended

  • Wyatt School of Real Estate
  • Greenville Technical College

Job Titles Held:

  • Business and Community Relations Manager
  • Director of Admissions
  • Assistant Director of Admissions
  • Member Services Associate
  • Real Estate Sales
  • Sales Consultant
  • Account Executive II
  • Sales Manager
  • Promotions Director


  • License
  • Associate

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