Bus Monitor Resume Example Fort Sam Houston Independent School District

BUS MONITOR

Summary

I am reliable and dependable, I give it my best.

Once I learn the position I do not need supervision.

I'm honest and have a high integrity

I have had many years dealing with customers and associates. I aim to please my supervisors and my customers for all concerned.

I have worked all over Walmart for 30 years. I've checked merchandise in, checked the invoices for discrepancies. , I've researched invoices and filed claims for 23 years.

I was a customer service manger over the cashiers for 3 years.

Knowledgeable Human Resources Manager with 31/2 years of experience supporting HR department daily operations and administration. Reliable, trustworthy and efficient when handling sensitive and confidential situations with tact, professionalism and diplomacy. Well-versed in recruiting, phone interviews, screening and reference checks.

I dealt with Osha and unemployment claims.

Skills

Multitask

Friendly

Knowledgeable

Wiling to learn

Behavior management

Operational improvement
Organization
Inventory management
Customer service
A good listener

Experience

10/2019 to Current

Bus MonitorFort Sam Houston Independent School District － San Antonio , TX

Maintained in CPR, First Aid and rescue techniques to provide optimal support to personnel and provided aid while waiting for further assistance.
Monitored behaviors for safety violations and took steps to prevent further violations.
Spoke directly with each student to understand pressing needs, concerns or fears.
Kept personal and medical details of each student confidential by adhering to established protocols.
Accompanied driver and children on bus route to keep students safe and protected.
Protected students from physical and verbal bullying.
Provided immediate and level-headed response to medical and other emergencies.
Loaded, secured and unloaded wheelchairs, secured seatbelts and demonstrated knowledge of students' special needs.
Communicated with bus drivers, teachers and guardians regarding problems or incidents impacting student riders.
Assisted with loading and unloading of riders in need of extra support.
Supervised safe and orderly entry and exit of bus riders and physically assisted those with special needs.
Prevented loss of students' belongings on or adjacent to bus via visual monitoring and verbal reminders.
Worked alongside students, parents and school personnel to provide all riders with safe and enjoyable experiences.
Helped drivers monitor and manage student actions to maintain bus safety.

08/1990 to 08/2019

Invoicing ClerkTeledyne Technologies － Freeport , TX

Emailed and mailed invoices and reminders to clients to obtain payments within expected deadlines.
Evaluated services rendered and generated invoices for clients.
Completed and recorded customer payments by processing in system.
Processed refunds and overpayments for clients by crediting customer accounts or giving bill credits.
Assisted with month-end financial closing by reconciling journal entries and updating inventory reports.
Responded to client inquiries regarding billing discrepancies by researching issues.
Processed invoices
Prepared monthly and year-end closing statements, financial documents and invoices.
Expedited payments by verifying accuracy and currency of vendor information.
Verified accuracy of information and resolved discrepancies with vendors before entering invoices for payment.
Charged expenses to accounts and cost centers by analyzing invoice and expense reports.
Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
Organized and managed sales center hiring, training and employee scheduling to maximize productivity.
Trained new hires on relationship building, benefit-oriented sales presentations, sales processes and protocol, product knowledge, customer needs analysis and overcoming objections.
Cross-trained staff members
Worked to enhance customer service procedures and policies, improving support structures company-wide and boosting customer satisfaction.

Customer Service ManagerChampion Windows － Salt Lake City , UT

Organized and managed sales center hiring, training and employee scheduling to maximize productivity.
Developed open and professional relationships with team members, enabling better, more effective customer service.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Answered customer requests with friendly, knowledgeable service and support.
Helped customers work within established systems to achieve desired results and maintain company loyalty.
Decreased process lags by training customer service representatives and planning advanced staff development.
Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
Limited customer inquiry delays by efficiently scheduling staff across [Number] shifts.
Supported organizational change in processes from paper billing to electronic invoicing systems to boost efficiency.

Human Resources AssistantEncore Rehabilitation Services － Byfield , MA

Worked with HR management to devise and update policies based on changing industry and social trends.
Developed and maintained training materials and benefits packets for new hires.
Set up appointments, meetings and conferences with employees to discuss and mitigate personnel incidents.
Conducted employment verification and background investigation to facilitate hiring process.
Trained and developed team members on HR and administrative functions.
Scheduled new hire orientation, guided new hire through on-boarding and explained new hire documentation requirements to facilitate HR processes.
Reviewed employee time sheets for accuracy and maintained accurate records in company system.
Supported top talent identification processes by interviewing candidates and executing all HR steps, including onboarding, orientation and benefits.
Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
Planned corporate events, conventions, meetings and gatherings.

Education and Training

GEDJoshua High School － City, State

Resume Overview

School Attended

Joshua High School

Job Titles Held:

Bus Monitor
Invoicing Clerk
Customer Service Manager
Human Resources Assistant

Degrees

Bus Monitor Resume Example

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