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  • Bus Monitor
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Bus Monitor Resume Example

Resume Score: 80%

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BUS MONITOR
Summary

I am reliable and dependable, I give it my best.

Once I learn the position I do not need supervision.

I'm honest and have a high integrity

I have had many years dealing with customers and associates. I aim to please my supervisors and my customers for all concerned.

I have worked all over Walmart for 30 years. I've checked merchandise in, checked the invoices for discrepancies. , I've researched invoices and filed claims for 23 years.

I was a customer service manger over the cashiers for 3 years.

Knowledgeable Human Resources Manager with 31/2 years of experience supporting HR department daily operations and administration. Reliable, trustworthy and efficient when handling sensitive and confidential situations with tact, professionalism and diplomacy. Well-versed in recruiting, phone interviews, screening and reference checks.

I dealt with Osha and unemployment claims.

Skills

Multitask

Friendly

Knowledgeable

Wiling to learn

  • Behavior management
  • Operational improvement
  • Organization
  • Inventory management
  • Customer service
  • A good listener
Experience
10/2019 to Current
Bus MonitorJarrellisd - Jarrell, TX
  • Maintained in CPR, First Aid and rescue techniques to provide optimal support to personnel and provided aid while waiting for further assistance.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Spoke directly with each student to understand pressing needs, concerns or fears.
  • Kept personal and medical details of each student confidential by adhering to established protocols.
  • Accompanied driver and children on bus route to keep students safe and protected.
  • Protected students from physical and verbal bullying.
  • Provided immediate and level-headed response to medical and other emergencies.
  • Loaded, secured and unloaded wheelchairs, secured seatbelts and demonstrated knowledge of students' special needs.
  • Communicated with bus drivers, teachers and guardians regarding problems or incidents impacting student riders.
  • Assisted with loading and unloading of riders in need of extra support.
  • Supervised safe and orderly entry and exit of bus riders and physically assisted those with special needs.
  • Prevented loss of students' belongings on or adjacent to bus via visual monitoring and verbal reminders.
  • Worked alongside students, parents and school personnel to provide all riders with safe and enjoyable experiences.
  • Helped drivers monitor and manage student actions to maintain bus safety.
08/1990 to 08/2019
Invoicing ClerkWalmart - Georgetown, TX
  • Emailed and mailed invoices and reminders to clients to obtain payments within expected deadlines.
  • Evaluated services rendered and generated invoices for clients.
  • Completed and recorded customer payments by processing in system.
  • Processed refunds and overpayments for clients by crediting customer accounts or giving bill credits.
  • Assisted with month-end financial closing by reconciling journal entries and updating inventory reports.
  • Responded to client inquiries regarding billing discrepancies by researching issues.
  • Processed invoices
  • Prepared monthly and year-end closing statements, financial documents and invoices.
  • Expedited payments by verifying accuracy and currency of vendor information.
  • Verified accuracy of information and resolved discrepancies with vendors before entering invoices for payment.
  • Charged expenses to accounts and cost centers by analyzing invoice and expense reports.
  • Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
  • Organized and managed sales center hiring, training and employee scheduling to maximize productivity.
  • Trained new hires on relationship building, benefit-oriented sales presentations, sales processes and protocol, product knowledge, customer needs analysis and overcoming objections.
  • Cross-trained staff members
  • Worked to enhance customer service procedures and policies, improving support structures company-wide and boosting customer satisfaction.
Customer Service ManagerWalmart - Georgetown, TX
  • Organized and managed sales center hiring, training and employee scheduling to maximize productivity.
  • Developed open and professional relationships with team members, enabling better, more effective customer service.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Answered customer requests with friendly, knowledgeable service and support.
  • Helped customers work within established systems to achieve desired results and maintain company loyalty.
  • Decreased process lags by training customer service representatives and planning advanced staff development.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Limited customer inquiry delays by efficiently scheduling staff across [Number] shifts.
  • Supported organizational change in processes from paper billing to electronic invoicing systems to boost efficiency.
Human Resources AssistantWalmart - Georgetown , TX
  • Worked with HR management to devise and update policies based on changing industry and social trends.
  • Developed and maintained training materials and benefits packets for new hires.
  • Set up appointments, meetings and conferences with employees to discuss and mitigate personnel incidents.
  • Conducted employment verification and background investigation to facilitate hiring process.
  • Trained and developed team members on HR and administrative functions.
  • Scheduled new hire orientation, guided new hire through on-boarding and explained new hire documentation requirements to facilitate HR processes.
  • Reviewed employee time sheets for accuracy and maintained accurate records in company system.
  • Supported top talent identification processes by interviewing candidates and executing all HR steps, including onboarding, orientation and benefits.
  • Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
  • Planned corporate events, conventions, meetings and gatherings.
Education and Training
GEDJoshua High School - Joshua, TX
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Jarrellisd
  • Walmart

School Attended

  • Joshua High School

Job Titles Held:

  • Bus Monitor
  • Invoicing Clerk
  • Customer Service Manager
  • Human Resources Assistant

Degrees

  • GED

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