Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations.
Skills
Materials Handling
Inventory Staging
Heavy Industrial Equipment
Efficient data entry
Documentation
Team Player
General laborer
Safe driver
Hazardous Materials Endorsements
Packing and scanning
Stock management
Organization and Time management
Customer Service
Order Picking and Processing
Commercial driving
GPS and Route Planning
Cleaning
Machine Operation
Equipment Cleaning
Computer skills
Critical thinking
Flexible & Adaptable
Verbal and written communication
Data management
Troubleshooting
Work History
Building Service Aide I, 07/2013 - Current Bethesda Health – Des Peres, MO,
Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Operated compactors and balers to discard cardboard boxes and trash.
Completed routine floor maintenance, including stripping, sealing and finishing.
Collected trash and emptied receptacles and recycling containers.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
Cleaned, vacuumed and dusted all areas of public buildings to maintain organized, professional appearance for employees and clients.
Maintained floor cleaning and waxing equipment.
Kept janitorial closets clean and organized.
Collected, sorted and transported recyclable materials.
Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
Floor Finisher, 06/2006 - 09/2016 Compass Group Usa Inc – Saint Louis, MO,
Demolished and repaired old concrete surfaces.
Used floor grinder to polish, smooth and professionally finish concrete floor surfaces.
Adhered to quality assurance standards through frequent inspections, sampling and deficiency corrections.
Ground, sanded or polished objects or parts to correct defects or to prepare surfaces for further finishing using hand tools and power tools.
Resolved problems, improved operations and provided exceptional service.
Completed on-time deliveries by choosing best and most efficient routes.
Loaded truck and properly secured items to prevent damage for deliveries.
Kept and studied detailed mileage and fuel reports to track overall fuel costs.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Stock Associate, 01/2007 - 06/2013 Jbs Usa – Swanton, VT,
Readied items for sales floor stocking by affixing tags and preparing shelf labels.
Blocked and faced products on displays and shelves in accordance with company policy.
Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Managed inventory storage in clean and organized fashion.
Placed special customer orders for custom or special order merchandise.
Checked and pulled defective or expired products from shelves.
Conducted periodic inventory inspections and reported out-of-stock items.
Placed orders for new supplies based on established needs and special circumstances.
Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
Assisted team with organizing and cleaning warehouse, stockroom and store near shift close.
Truck Driver, 09/2006 - 12/2006 U.S. Express – City, STATE,
Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Dropped and hooked trailers and changed configuration of equipment.
Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
Contacted customers to report delayed delivery times.
Clearly communicated with dispatchers, giving updated information, including estimated times of arrival and latest road conditions.
Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
Operated with safety and skill to avoid accidents and delays.
Executed safety practices and inventory loading without customer complaints, accidents or lost-time.
Pushed and pulled dollies into place and raised and lowered landing gear on semi-trailers.
Maintained current Class CDL with Hazardous Materials and Doubles and Triples endorsements.
Verified contents of inventory loads against Bills of Lading.
Demonstrated safe driving by following all regulations and safety procedures, resulting in zero accidents.
Maintained daily, legible DOT log book and submitted corresponding documents.
Education
High School Diploma: , Expected in - Tellico Plains High School - Tellico Plains, TN GPA:
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