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Building Security Officer Resume Example

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Jammie
Jaquez
Professional Summary

Reliable Student with skills in leadership and commitment. Expert at leading and coordinating with others on different projects throughout history of my academic career. Dedicated to working until projects are completed and meeting highest standards. Outgoing and friendly delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration. I also have in-depth knowledge of law and order. Consistently works flexible hours in extreme weather conditions. Talented at keeping personnel, building and equipment secure.

Skills
  • De-escalation techniques
  • Crime Prevention
  • Legible report writing
  • Superb surveillance skills
  • Physical stamina
  • Punctuality
  • Spanish translation
  • Order fulfillment
  • Sales expertise
  • New Product Information
  • Customer Complaint Resolution
  • Cash Handling
  • Billing Inquiries
  • Store Operations
  • Payment Collection
  • Customer/Client relations
  • Office administration
  • Professional demeanor
  • Customer and Client Relations
  • Conflict Resolution
  • Memorization and Recall
  • Administrative support
  • Telephone skills
  • Bookkeeping
Education
Frankford High SchoolPhiladelphia, PA06/2014High School Diploma
Community College Of PhiladelphiaPhiladelphia, PAExpected in 06/2023Associate of Science:Health Care Studies
Work History
Comcast Spectacor L.P- Building Security Officer
Philadelphia, PA06/2019 - Current
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Secured entrances and exits by maintaining physical presence and carefully monitoring CCTV.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
  • Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
DriveTime Auto- Inventory Specialist
Morisville, PA01/2019 - 11/2019
  • Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets.
  • Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
  • Completed hourly logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
  • Managed team of 13 to achieve optimal productivity and inventory control.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Maintained and organized inventory receipts and efficiently processed changes to reduce process lags.
  • Performed data entry and completed proper paperwork.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
State Farm- Sales Representative
Philadelphia, PA07/2018 - 12/2018
  • Proactively managed client correspondence and recorded all tracking and communications.
  • Implemented marketing and sales campaigns to effectively brand State Farm Auto Policies.
  • Initiated sales strategies by recruiting new clients through approved methods.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Provided sales consultations on functional and stylistic benefits of each custom product.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Efficiently solved complex problems that impacted management.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Communicated with customers to understand needs and recommend appropriate solutions.
  • Broadened territories and negotiated successful contracts by seeking out new clients and utilizing leadership skills.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
IMA Group- Medical Receptionist
Philadelphia, PA03/2017 - 01/2018
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Managed master calendar and scheduled appointments for 15 providers based on optimal patient loads and clinician availability.
  • Enhanced office efficiency by handling 20+ callers per day.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • Checked patient data including insurance, demographic and health history to keep information current.
  • Completed clerical duties and tasks for clinic administration.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Scheduled appointments for doctor visits and procedures using desktop calendar software.
  • Adeptly managed multi-line phone system and pleasantly greeted all patients.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
Sephora USA Inc.- Operations Associate
Willow Grove, PA10/2016 - 10/2017
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Maintained records related to sales, returns and inventory availability.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Processed product returns and assisted customers with other selections.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Educated customers on promotions to enhance sales.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Communicated with internal personnel to provide status updates for both shipping and receiving dates.
  • Observed packing operations to verify conformance to specifications.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Tracked and analyzed reports to determine needed improvements.
Accomplishments
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 13 staff members.
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Resume Overview

Companies Worked For:

  • Comcast Spectacor L.P
  • DriveTime Auto
  • State Farm
  • IMA Group
  • Sephora USA Inc.

School Attended

  • Frankford High School
  • Community College Of Philadelphia

Job Titles Held:

  • Building Security Officer
  • Inventory Specialist
  • Sales Representative
  • Medical Receptionist
  • Operations Associate

Degrees

  • High School Diploma
    Associate of Science : Health Care Studies

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