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building maintenance manager resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

High-performing Operation Manager with over 20 years of experience delivering successful improvements for business operations, profitability and team development. Resourceful project manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.

Experience
Building Maintenance Manager, 05/2022 - Current
Troon Golf, L.L.C. San Jose, CA,
  • Supervised preventive maintenance projects, employee tasks and performance and adherence to safety standards.
  • Delegated daily tasks to employees to manage resources and meet deadlines.
  • Managed team of employees, daily progress reports and overall project planning.
  • Maintained equipment performance by cleaning and lubricating components.
  • Reviewed blueprints and manuals to repair and restore optimal functionality.
  • Contacted vendors to procure equipment and tools to meet organizational demands.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Assigned work and monitored performance of project personnel.
Operations Manager, 02/2019 - 12/2021
Ajinomoto Frozen Foods Hayward, CA,
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Conducted performance reviews providing coaching and feedback to benefit both company and employee.
  • Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Maintained safety and emergency readiness among personnel by disseminating information on and monitoring compliance with regulatory and organizational policies.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
Maintenance Mechanic, 03/2017 - 01/2019
Ascension Health Naperville, IL,
  • Installed, repaired and maintained equipment.
  • Operated hand and power tools to complete repairs.
  • Repaired and replaced worn and defective parts.
  • Tested machine malfunctions and performed repairs.
  • Inspected machines before and after use to verify optimal performance.
  • Adjusted and calibrated machines as required.
  • Studied repair and use manuals to ensure correct maintenance.
  • Ran regular tests on machines and fixed early problems.
  • Employed best maintenance and safety practices with minimal complaints, incidents or lost-time accidents.
  • Diagnosed and repaired mechanical issues according to industry standards.
  • Maintained compliance with internal and regulatory safety standards.
  • Diagnosed equipment malfunctions and completed repairs to restore equipment and maintain uptime.
  • Provided top quality control to eliminate maintenance downtime.
Operations Manager, 07/2002 - 02/2017
Ajinomoto Frozen Foods Oakland, MS,
  • Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
  • Maintained safety and emergency readiness among personnel by disseminating information on and monitoring compliance with regulatory and organizational policies.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations.
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
  • Built upon established practice standards to improve operational performance and reduce labor costs.
  • Enforced security policies and procedures to protect company assets from theft, loss or damage.
Supervisor, 07/1994 - 02/2017
Tyson Foods Warren, MI,
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Provided ongoing training to address staff needs.
  • Complied with company policies, objectives and communication goals.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Coached and mentored 34 staff members through constructive feedback to develop long-term career goals.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Realigned workflows with changing business demands by evaluating processes and employee strengths.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Treated associates with fairness and respect, providing recognition of accomplishments.
Skills
  • Workforce training
  • Cost reduction and containment
  • Contract review and recommendations
  • Project management
  • Cost reduction strategies
  • Dedicated
  • Warehouse operations
  • Staff retention
  • Conflict mediation
  • Maintenance planning
  • Health and safety compliance
  • Multi-site operations
  • Project management abilities
  • Incidents management
Education and Training
Bachelor of Science: Electrical Equipment Installation And Repair, Expected in 07/1993
-
Knox College - Jamaica W.I,
GPA:
Status -

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Resume Overview

School Attended

  • Knox College

Job Titles Held:

  • Building Maintenance Manager
  • Operations Manager
  • Maintenance Mechanic
  • Operations Manager
  • Supervisor

Degrees

  • Bachelor of Science

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