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builder account sales manager resume example with 20+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Sales Professional specializing in selling, building customer relationships with exceptional communication.  Energetic team player with top-notch organizational skills, excellent computer abilities

Patient and empathetic service representative with extensive background in conflict resolution and customer care.

Accomplishments
  • Top new producer as a new investment broker after only 3 months in the business
  • VP of investments for 6 years
  • Ibbotson and Associates graduate
  • Lifetime have been one of top 3 people in performance of former sales employers
  • Delivered highest volume of appliance sales selling an average of 2.2 million dollars per year for 9 yrs
  • Secured and delivered the largest ever premium appliance contract in Tampa Bay in 2008 (Signature Place Condos, down town St Pete) for 2.6 Million dollars as well as negotiated the customer to prepay
Skills

* Extensive knowledge

  of the securities business

* Proven sales track record

* Adept at closing sales

* Works well with others

* Completes tasks accurately

   in a timely manner

* Strong client relationships

* Training development attitude

Work History
01/2018 to Current Customer Service Specialist Farm Credit Services Of America, Pca/Flca | Rapid City, SD,
  • Answer an average of 55 calls per day by addressing customer inquiries, solving problems providing outstanding customer service
  • Handle customers of 8 different regional banks assisting them with their accounts
  • Scored in top 10% of employees in successful resolution of issues
  • Investigated and resolved customer inquiries and complaints in a timely manner in a fast paced environment.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot
  • Politely assists customers via the telephone and email
05/2006 to 07/2016 Builder Account Sales Manager FAMOUS TATE APPLIANCE | City, STATE,
  • Sales of major appliances to builders, cabinet professionals and end users in the surrounding local counties.
  • Implemented marketing strategies which resulted in 14% growth of customer base.
  • Many awards for sales volume and customer service
  • Researched and updated all required materials needed for builders and architects
11/1997 to 04/2006 Builder Account Sales Manager FLORIDA BUILDER APPLIANCES | City, STATE,
  • Sales of Major Appliances to Builders and end users in the surrounding local counties.
03/1989 to 10/1997 Investment Broker/VP Investments A. G. EDWARDS AND SONS | City, STATE,
  • Prospect and acquire new accounts.
  • Assist and educate customers in investment products that suit their needs
  • Monitor accounts and make suggestions to clients regarding their portfolios.

    * Transactional sales

Education
Expected in to to | Montgomery County Community, Blue Bell, Pa GPA:
Expected in to to | Business Administration Bucks County Community College, Newtown, PA GPA:
Courses

Accounting, Advertising, Business Law, Psychology, Sales, Finance, Journalism and Tennis

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Resume Overview

School Attended

  • Montgomery County Community
  • Bucks County Community College

Job Titles Held:

  • Customer Service Specialist
  • Builder Account Sales Manager
  • Builder Account Sales Manager
  • Investment Broker/VP Investments

Degrees

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