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Builder Account Sales Manager Resume Example

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BUILDER ACCOUNT SALES MANAGER
CRAIG J.MILLER
Professional Summary
Sales Professional with 34 years experience specializing in selling, building relationships, communication and providing outstanding Customer service. Formally licensed Series 7 and 63

Sales Professional specializing in selling, building customer relationships and communication skills. . Energetic team player with top-notch organizational skills, Excellent computer proficiency.

Patient and empathetic service representative with extensive background in conflict resolution and customer care. Desires a client service associate position.

Sales Professional specializing in selling, building customer relationships and communication skills. . Energetic team player with top-notch organizational skills, excellent computer proficiency.

Patient and empathetic service representative with extensive background in conflict resolution and customer care.

Sales Professional specializing in selling, building customer relationships with exceptional communication.  Energetic team player with top-notch organizational skills, excellent computer abilities

Patient and empathetic service representative with extensive background in conflict resolution and customer care.

Sales Professional specializing in selling, building customer relationships with exceptional communication.  Energetic team player with top-notch organizational skills, excellent computer abilities

Patient and empathetic service representative with extensive background in conflict resolution and customer care.

Accomplishments
  • Top new producer as a new investment broker after only 3 months with A.
  • G.
  • Edwards and Sons.
  • Delivered highest volume of sales with Famous Tate selling an average of 2.2 million dollars per year.
  • Secured and delivered the largest ever premium appliance contract in Tampa Bay in 2008 for 2.6 Million dollars and.
  • negotiated prepayment by the customer.
  • The Signature Place Condominiums in Downtown St.
  • Petersburg, Fl.).
  • Top new producer as a new investment broker after only 3 months in the business
  • VP of investments for 6 years
  • Ibbotson and Associates graduate
  • Lifetime have been in top 3 people of sales performance
  • Delivered highest volume of  appliance sales selling an average of 2.2 million dollars per year for 9 yrs
  • Secured and delivered the largest ever premium appliance contract in Tampa Bay in 2008 (Signature Place Condos, down town St Pete) for 2.6 Million dollars and negotiated the customer to prepay
  • Top new producer as a new investment broker after only 3 months in the business
  • VP of investments for 6 years
  • Ibbotson and Associates graduate
  • Lifetime have been one of top 3 people in performance of former sales employers
  • Delivered highest volume of appliance sales selling an average of 2.2 million dollars per year for 9 yrs
  • Secured and delivered the largest ever premium appliance contract in Tampa Bay in 2008 (Signature Place Condos, down town St Pete) for 2.6 Million dollars as well as negotiated the customer to prepay
Skills
Extensive knowledge of Securities Business Goal-oriented Proven sales track record Self-sufficient Adept at closing sales Highly motivated Accomplished in relationship selling Works well with others Completes tasks accurately in timely manner

Extensive knowledge of Securities Business

Proven sales track record 

Adept at closing sales  Accomplished in relationship selling

Works well with others 

Completes tasks accurately in a timely manner

  • Strong client relations
  • Training development aptitude

* Extensive knowledge of securities     business

* Proven sales track record 

* Adept at closing sales                      

* Works well with others 

* Completes tasks accurately in a  timely manner

 *     Strong client relationships

 *     Training development attitude

* Extensive knowledge

of thesecurities business

* Proven sales track record

* Adept at closing sales

* Works well with others

* Completes tasks accurately in a timely manner

* Strong client relationships

* Training development attitude

* Extensive knowledge

   of the securities business

* Proven sales track record

* Adept at closing sales

* Works well with others

* Completes tasks accurately in a   timely manner

* Strong client relationships

* Training development attitude

* Extensive knowledge

    of the securities business

* Proven sales track record

* Adept at closing sales

* Works well with others

* Completes tasks accurately in a   timely manner

* Strong client relationships

* Training development attitude

* Extensive knowledge

   of the securities business

* Proven sales track record

* Adept at closing sales

* Works well with others

* Completes tasks accurately in a   timely manner

* Strong client relationships

* Training development attitude

* Extensive knowledge

  of the securities business

* Proven sales track record

* Adept at closing sales

* Works well with others

* Completes tasks accurately in a   timely manner

* Strong client relationships

* Training development attitude

* Extensive knowledge

  of the securities business

* Proven sales track record

* Adept at closing sales

* Works well with others

* Completes tasks accurately

   in a timely manner

* Strong client relationships

* Training development attitude

Work History
Builder Account Sales ManagerFAMOUS TATE APPLIANCE - Tampa, Fl05/2006 - 07/2016
  • Sales of Major Appliances to Builders, cabinet professionals and end users in the surrounding local counties.
Customer Service SpecialistF.I.S. Fidelity Information Services - St. Petersburg, FL01/2018 - Current
  • Answer an average of 55 calls per day by addressing customer inquiries, solving problems providing outstanding customer service
  • Handle customers of 8 different regional banks assisting them with their accounts
  • Scored in top 10% of employees in successful resolution of issues
  • Investigated and resolved customer inquiries and complaints in a timely manner in a fast paced environment.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot
Customer Service SpecialistF.I.S. Fidelity Information Services - St. Petersburg, FL01/2018 - Current
  • Answer an average of 55 calls per day by addressing customer inquiries, solving problems providing outstanding customer service
  • Handle customers of 8 different regional banks assisting them with their accounts
  • Scored in top 10% of employees in successful resolution of issues
  • Investigated and resolved customer inquiries and complaints in a timely manner in a fast paced environment.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot
  • Politely assists customers via the telephone and email
Customer Service SpecialistF.I.S. Fidelity Information Services - St. Petersburg, FL01/2018 - Current
  • Answer an average of 55 calls per day by addressing customer inquiries, solving problems providing outstanding customer service
  • Handle customers of 8 different regional banks assisting them with their accounts
  • Scored in top 10% of employees in successful resolution of issues
  • Investigated and resolved customer inquiries and complaints in a timely manner in a fast paced environment.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot
  • Politely assists customers via the telephone and email
  • enjoys helping others and receiving assistance
Customer Service SpecialistF.I.S. Fidelity Information Services - St. Petersburg, FL01/2018 - Current
  • Answer an average of 55 calls per day by addressing customer inquiries, solving problems providing outstanding customer service
  • Handle customers of 8 different regional banks assisting them with their accounts
  • Scored in top 10% of employees in successful resolution of issues
  • Investigated and resolved customer inquiries and complaints in a timely manner in a fast paced environment.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot
  • Politely assists customers via the telephone and email
  • Enjoys helping others and receiving assistance
Customer Service SpecialistF.I.S. Fidelity Information Services - St. Petersburg, FL01/2018 - Current
  • Answer an average of 55 calls per day by addressing customer inquiries, solving problems providing outstanding customer service
  • Handle customers of 8 different regional banks assisting them with their accounts
  • Scored in top 10% of employees in successful resolution of issues
  • Investigated and resolved customer inquiries and complaints in a timely manner in a fast paced environment.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot
  • Politely assists customers via the telephone and email
Builder Account Sales ManagerFAMOUS TATE APPLIANCE - Tampa, Fl05/2006 - 07/2016
  • Sales of major appliances to builders, cabinet professionals and end users in the surrounding local counties.
  • Implemented marketing strategies which resulted in 14% growth of customer base.
  • Many awards for sales volume and customer service
  • Researched and updated all required materials needed for builders and architects
Builder Account Sales ManagerFAMOUS TATE APPLIANCE - Tampa, Fl05/2006 - 07/2016
  • Sales of Major Appliances to Builders, cabinet professionals and end users in the surrounding local counties.
  • Implemented marketing strategies which resulted in 14% growth of customer base.
  • Many awards for sales volume and customer service
  • Researched and updated all required materials needed for builders and architects
Builder Account Sales ManagerFAMOUS TATE APPLIANCE - Tampa, Fl05/2006 - 07/2016
  • Sales of Major Appliances to Builders, cabinet professionals and end users in the surrounding local counties.
  • Implemented marketing strategies which resulted in 14% growth of customer base.
  • Many awards for sales volume and customer service
Builder Account Sales ManagerFAMOUS TATE APPLIANCE - Tampa, Fl05/2006 - 07/2016
  • Sales of Major Appliances to Builders, cabinet professionals and end users in the surrounding local counties.
Builder Account Sales ManagerFLORIDA BUILDER APPLIANCES - Tampa, Fl11/1997 - 04/2006
  • Sales of Major Appliances to Builders and end users in the surrounding local counties.
Investment Broker/VP InvestmentsA. G. EDWARDS AND SONS - Horsham, Pa03/1989 - 10/1997
  • Prospect and acquire new accounts.
  • Assist and educate customers in investment products that suit their needs.
  • Monitor accounts and make suggestions to clients regarding their portfolios.
Customer Service SpecialistF.I.S. Fidelity Information Services - St. Petersburg, FL01/2018 - Current
  • Answered an average of 55 calls per day by addressing customer inquiries, solving problems providing outstanding customer service
  • Handle customers of  8 different regional banks assisting  them with their accounts
  • Scored in top 10% of employees in successful resolution of issues
  • Investigated and resolved customer inquiries and complaints in a timely manner in a fast paced environment.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Investment Broker/VP InvestmentsA. G. EDWARDS AND SONS - Horsham, Pa03/1989 - 10/1997
  • Prospect and acquire new accounts.
  • Assist and educate customers in investment products that suit their needs
  • Monitor accounts and make suggestions to clients regarding their portfolios.

* Transactional sales

Investment Broker/VP InvestmentsA. G. EDWARDS AND SONS - Horsham, Pa03/1989 - 10/1997
  • Prospect and acquire new accounts.
  • Assist and educate customers in investment products that suit their needs
  • Monitor accounts and make suggestions to clients regarding their portfolios.

    * Transactional sales

Education
BACHELOR OF ARTS: BUSINESS ADMINISTRATIONPennsylvania State University - State College, PABUSINESS ADMINISTRATION
Montgomery County Community - Blue Bell, Pa
Business AdministrationBucks County Community College - Newtown, PA
Advertising, Business Law, Accounting and Psychology were primary courses: BUSINESSASSOCIATE OF ARTS - GPA: 3.8
Courses
Accounting, Advertising, Business Law, closing, clients, Works, Psychology, selling, Sales, Securities

Accounting, Advertising, Business Law, Psychology, Sales, Finance, Journalism and Tennis

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Resume Overview

Companies Worked For:

  • FAMOUS TATE APPLIANCE
  • F.I.S. Fidelity Information Services
  • FLORIDA BUILDER APPLIANCES
  • A. G. EDWARDS AND SONS

School Attended

  • Pennsylvania State University
  • Montgomery County Community
  • Bucks County Community College
  • ASSOCIATE OF ARTS

Job Titles Held:

  • Builder Account Sales Manager
  • Customer Service Specialist
  • Investment Broker/VP Investments

Degrees

  • BACHELOR OF ARTS : BUSINESS ADMINISTRATION
    Business Administration
    Advertising, Business Law, Accounting and Psychology were primary courses : BUSINESS

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