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buffet cook resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Experienced Cook with over 5 years of experience in Food Industry. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Computer savvy professional with exceptional customer-friendly attitude and team collaboration skills as Front Desk Receptionist. Bilingual individual with proven abilities handling tasks simultaneously while delivering service with smile. Fluent in Filipino with solution-oriented approach. Polite and positive front desk ambassador with exceptional telephone etiquette. Proficient in assisting guests with reservations, valuables and baggage. Easily adaptable to high-pressure, dynamic situations.

Skills
  • Cash Handling
  • Kitchen maintenance
  • Equipment operation
  • Stocking and replenishing
  • Cleaning and organization
  • Inventory organization
  • Menu memorization
  • Ingredient inspection
  • Food portioning
  • Detail-oriented
Work History
Buffet Cook, 12/2018 to Current
Treasure Island CasinoWelch, MN,
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Inspected kitchen equipment and appliances 3 times per week to verify functional operation.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Inspected kitchen equipment and appliances to verify proper working order, including commercial fryers, steamers, ovens and ranges.
  • Carried out day-day-day duties accurately and efficiently.
  • Identified issues, analyzed information and provided solutions to problems.
Front Desk Receptionist, 05/2017 to 01/2019
Nuvance HealthYorktown, NY,
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
  • Contacted housekeeping staff and maintenance department immediately to resilve guest room issues.
  • Used internal software to process reservations, check-ins and check-outs.
  • Entered customer data into room system and updated information whenever patrons changed rooms.
  • Protected guest valuables with main safe or in individual boxes to maximize security.
  • Responded swiftly to room requests and other inquiries made via establishment website, email or phone.
  • Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
  • Promoted local entertainment and sporting events and offered details to assist patrons.
  • Collected room deposits, fees and payments.
  • Monitored office supplies by checking inventory and placing orders.
  • Explained details regarding property, including restaurants, pool area, spa and fitness center to acclimate patrons to resort environment.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
  • Maintained transaction security by verifying payment cards against identification.
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
Kitchen Prep Cook, 07/2015 to 04/2017
Lakeshirts, IncLoveland, CO,
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
  • Operated dishwasher and manually washed dishes to clean all chinaware, silverware and cooking utensils.
  • Trained and assisted new kitchen staff members.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
  • Identified inefficiencies leading to improved productivity.
  • Prepared average of 10 items per shift.
Education
Bachelor of Science: Hotel And Restaurant Management, Expected in 03/2015 to Leyte Normal University - Leyte, Philippines,
GPA:
Certifications
  • ServSafe - 10/01/2019-10/01/XXX4
,
Languages
Waray:
Native or Bilingual
Negotiated:
Tagalog:
Native or Bilingual
Negotiated:
English:
Full Professional
Negotiated:

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Resume Overview

School Attended

  • Leyte Normal University

Job Titles Held:

  • Buffet Cook
  • Front Desk Receptionist
  • Kitchen Prep Cook

Degrees

  • Bachelor of Science

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