Budtender resume example with 7+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Reliable and upbeat Budtender successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Skills
Discussing cannabis
Key holder
THC understanding
Supporting medical patients
Customer service
Adaptability
Supervision
Work History
03/2018 to Current
BudtenderUrbanleaf – Seaside, CA,
Sold flowers, concentrates and edibles in fast-paced environment.
Weighed, prepared and packaged different types of products.
Restocked supplies and arranged displays.
Answered questions about medicinal and recreational uses and effects and qualities of different strains.
Managed high volume of cash with 100% accuracy rate.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Listened to customer needs and desires to identify and recommend optimal products.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Monitored customers for signs of security concerns and escalated issues to management.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
Assisted customers by answering questions and fulfilling requests.
Created inviting environment for customers by maintaining store organization and cleanliness.
Prioritized helping customers over completing other routine tasks in store.
Assisted customers with signing up for store loyalty programs and provided details about key benefits.
Provided exceptional services and pleasant shopping experiences to retail customers.
01/2015 to 02/2018
Bakery ManagerSafeway – Woodinville, WA,
Verified functionality and code compliance of cooking equipment and utensils for optimal customer protection.
Maintained cleanliness and hygiene in bakery premises.
Maintained and controlled inventory of baked goods.
Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
Guaranteed all baked goods were cooked according to customers tastes and needs.
Managed all baking operations professionally and handled all problems confidently.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
Coordinated and organized all restaurant inventory.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Purchased food and cultivated strong vendor relationships.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Investigated and integrated enhanced service and team management strategies to boost business profits.
Helped general management develop prices based on inventory costs and portion sizes.
Organized and oversaw food service training to educate employees on various tasks, including resetting tables, relaying orders to cooks and upselling food and beverages.
Maximized quality assurance by completing frequent checks of line.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Hired and managed all kitchen staff.
Oversaw food preparation and monitored safety protocols.
Verified prepared food met all standards for quality and quantity before serving to customers.
Motivated staff to perform at peak efficiency and quality.
12/2013 to 01/2015
BakerColumbus Hospitality – Wilmington, OH,
Replenished and rotated food items, following correct food cooling and storage procedures.
Developed new products based on seasonal ingredients, holidays and dessert trends.
Iced and airbrushed cakes and other pastries for customized orders.
Cleaned and maintained kitchen equipment and oven.
Prepared assortment of chocolate bark, truffles and other hand dipped and molded chocolates.
Mixed, proofed, shaped and baked dough for baguettes, bagels and other breads.
Mixed icing and other toppings by reading recipes, scaling and measuring ingredients and operating mixer.
Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls and coffee cakes.
Complied with all health and safety codes.
Resolved customer concerns with positive approach and constructive strategies.
Packaged and labeled baked goods with accurate descriptions and ingredients.
Cut, peeled and prepped seasonal fruit for pie fillings.
Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
Filled out inventory and production sheets and informed head baker of stock levels.
Education
Expected in 06/2023
Bachelor of Arts: Illustration California State University - Long Beach - Long Beach, CA GPA:
Expected in 06/2020
Associate of Arts: Studio Arts Golden West College - Huntington Beach, CA GPA:
Expected in 06/2020
Associate of Arts: Liberal Arts Golden West College - Huntington Beach, CA GPA:
Expected in 06/2020
Associate of Arts: Applied Studio Arts Golden West College - Huntington Beach, CA GPA:
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