Broker, Office Administrator Resume Example
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BROKER, OFFICE ADMINISTRATOR
Summary
Creative, energetic professional skilled in office administration, business communications, team collaboration and qualitative and quantitative analysis with proven ability to work in fast-paced environment. Proven ability to manage diversified office administrative functions, manage events, offer customer assistance and provide team support.
Skills
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Experience
Broker, Office Administrator, 01/2009 － CurrentIora Health － Mableton , GA
- Replaced founding broker and elevated company image by increasing networking activity company wide with participation in several Community and Business focused commitments and celebrations.
- Set a high standard of Client and Customer service ensuring long term relationships, repeat business and positive feedback.
- Initiated snail mail, email and fax marketing campaign increasing listing activity by 25%.
- Trained and mentored 9 sales associates over 10 years.
- Increased profitability and real estate value for several commercial property owners by managing projects with Connecticut State DOT and Town/City municipalities to bring commercial properties, with violations, back into code compliance.
- Grew ACT CRM database to over 6,000 clients, colleagues, contractors and potential customers.
- Participated in the planning, compiling of presentation materials and coordination of on/off site meetings/events for property exposure and 1031 educational seminars.
- Able to read and understand architectural plans, mechanical drawings and property surveys.
- Self educated in State and local zoning/planning regulations and requirements.
- Supervised and managed contractors for repairs, build outs and inspections of properties.
- Daily Tasks: Address all emails, correspondence and telephone inquiries.
- Draft and track all agency contract agreements, buyer's agreements, letters of intent, leases and sale agreements.
- Create detailed Excel spreadsheets to help analyze and summarize data for recommending properties and portfolios.
- MS Word, MS Excel, MS Outlook, MS PowerPoint, MS Publisher, Phones, Filing, Faxing, Email Merge, Mail Merge, Office Administration, Contracts, Leases, Calendar Management, Networking.
Real Estate Sales Assistant, 05/2006 － 10/2008AMC Commercial － City , STATE
- Added 1,000 new and prospective clients and customers to ACT CRM database.
- Initiated coded filing system to quickly identify groups at a glance.
- Generated leads by providing agents with contact and general parcel information lists to help meet weekly sales goals.
- Researched and provided documentation for quarterly newsletter, presentations and marketing materials.
- Implemented weekly email and fax campaigns.
- Created and completed follow-up on introductory mail campaigns for 2 sales agents.
- Marketed and tracked all properties represented by Broker.
- Maintained company website and commercial real estate multiple listing sites.
- Assisted office manager with special projects as needed.
- Prepared agendas and kept meeting minutes for weekly sales meetings.
- Daily Tasks: Address all emails, correspondence and telephone inquiries.
- Proofread and add all properties to appropriate websites and listing sites.
- Supervise all data entry to ACT CRM database.
- Research and provide sales agents with property data and owner's contact information.
- Managed calendar scheduling, meetings and department calls.
- MS Word, MS Excel, MS Outlook, Phones, Filing, Faxing, Email Merge, Mail Merge, Contracts, Leases, Calendar Management, Networking.
Administrative Assistant, 01/1994 － 12/1998Temporary Contract Jobs － City , STATE
- Assisted sub contractors of the Red Cross, Electrolux and United Technology with ad-hoc projects and administrative duties.
- Daily Tasks: Data entry and maintenance of client database.
- Telemarketing; scheduling demonstration appointments.
- Creating and implementing employee education class calendars for Microsoft Office programs.
- Prepare attendance records and invoices for distribution to division managers.
- Provide customer service for education classes.
- Word Perfect, Lotus 1-2-3, Microsoft Office, Calendar Management, Telephone, Windows Explorer.
Administrative Assistant - Project Manager, 01/1985 － 02/1993Kramer Office Furniture － City , STATE
- Joined as an entry level administrative assistant and grew over the years to become administrative support and gatekeeper for 7 sales associates and project manager for several established customers.
- Most requested point of contact for established facilities management customers.
- Established relationships and logistics for factory delivery to warehouses and installers around the country.
- Maintained established client's warehouse inventory of products for new employees or office modifications.
- Supervised local delivery and installation of products and equipment.
- Successfully negotiated and settled transportation damage claims.
- Created a complete design library of manufacturer's literature and samples.
- Streamlined communication procedures between Stamford and NYC offices.
- Daily Tasks: General administrative support typing, filing, answering phones, receiving visitors, clients and vendors, directing messenger services, order entry, incoming/outgoing mail, billing/invoicing, faxing, photocopying, bids, order tracking, takeoffs, shipping/delivery, meeting coordination/conference room scheduling, maintaining office and pantry supplies.
Education and Training
2009Real Estate University － City, StateReal Estate License, May/2006 - April/2007 - Broker License
Berkeley Clairmont － City, StateSecretarial Program
Centereach High School － City, StateHigh School Diploma
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Resume Overview
School Attended
- Real Estate University
- Berkeley Clairmont
- Centereach High School
Job Titles Held:
- Broker, Office Administrator
- Real Estate Sales Assistant
- Administrative Assistant
- Administrative Assistant - Project Manager
Degrees
- Real Estate License, May/2006 - April/2007 - Broker License
Secretarial Program
High School Diploma
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