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Broker, Office Administrator Resume Example

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BROKER, OFFICE ADMINISTRATOR
Summary

Creative, energetic professional skilled in office administration, business communications, team collaboration and qualitative and quantitative analysis with proven ability to work in fast-paced environment. Proven ability to manage diversified office administrative functions, manage events, offer customer assistance and provide team support.

Skills
  • Account Management, Project Management
  • Administrative Support, Inventory, Office Administration, Typing Speed 60 wpm
  • Ad hoc , Logistics, Presentations, Website Maintenance
  • Business Development, Marketing, Proofreading
  • Contracts, Marketing Materials, Real Estate Broker
  • Act CRM Database Management, Facilities Management
  • Front Office, Multitasking, Phone Management, Faxing, Filing
  • Gatekeeper, Time Management, Networking
  • Office Supply Management, Equipment Operation
  • Trustworthiness
  • Organizing Meetings, Planning Events, Team Building
  • MS Office, G Suite
Experience
Broker, Office Administrator, 01/2009 － CurrentSabre Realty Group － Stamford, CT
  • Replaced founding broker and elevated company image by increasing networking activity company wide with participation in several Community and Business focused commitments and celebrations.
  • Set a high standard of Client and Customer service ensuring long term relationships, repeat business and positive feedback.
  • Initiated snail mail, email and fax marketing campaign increasing listing activity by 25%.
  • Trained and mentored 9 sales associates over 10 years.
  • Increased profitability and real estate value for several commercial property owners by managing projects with Connecticut State DOT and Town/City municipalities to bring commercial properties, with violations, back into code compliance.
  • Grew ACT CRM database to over 6,000 clients, colleagues, contractors and potential customers.
  • Participated in the planning, compiling of presentation materials and coordination of on/off site meetings/events for property exposure and 1031 educational seminars.
  • Able to read and understand architectural plans, mechanical drawings and property surveys.
  • Self educated in State and local zoning/planning regulations and requirements.
  • Supervised and managed contractors for repairs, build outs and inspections of properties.
  • Daily Tasks: Address all emails, correspondence and telephone inquiries.
  • Draft and track all agency contract agreements, buyer's agreements, letters of intent, leases and sale agreements.
  • Create detailed Excel spreadsheets to help analyze and summarize data for recommending properties and portfolios.
  • MS Word, MS Excel, MS Outlook, MS PowerPoint, MS Publisher, Phones, Filing, Faxing, Email Merge, Mail Merge, Office Administration, Contracts, Leases, Calendar Management, Networking.
Real Estate Sales Assistant, 05/2006 － 10/2008AMC Commercial － Norwalk, CT
  • Added 1,000 new and prospective clients and customers to ACT CRM database.
  • Initiated coded filing system to quickly identify groups at a glance.
  • Generated leads by providing agents with contact and general parcel information lists to help meet weekly sales goals.
  • Researched and provided documentation for quarterly newsletter, presentations and marketing materials.
  • Implemented weekly email and fax campaigns.
  • Created and completed follow-up on introductory mail campaigns for 2 sales agents.
  • Marketed and tracked all properties represented by Broker.
  • Maintained company website and commercial real estate multiple listing sites.
  • Assisted office manager with special projects as needed.
  • Prepared agendas and kept meeting minutes for weekly sales meetings.
  • Daily Tasks: Address all emails, correspondence and telephone inquiries.
  • Proofread and add all properties to appropriate websites and listing sites.
  • Supervise all data entry to ACT CRM database.
  • Research and provide sales agents with property data and owner's contact information.
  • Managed calendar scheduling, meetings and department calls.
  • MS Word, MS Excel, MS Outlook, Phones, Filing, Faxing, Email Merge, Mail Merge, Contracts, Leases, Calendar Management, Networking.
Administrative Assistant, 01/1994 － 12/1998Temporary Contract Jobs － Stamford, CT
  • Assisted sub contractors of the Red Cross, Electrolux and United Technology with ad-hoc projects and administrative duties.
  • Daily Tasks: Data entry and maintenance of client database.
  • Telemarketing; scheduling demonstration appointments.
  • Creating and implementing employee education class calendars for Microsoft Office programs.
  • Prepare attendance records and invoices for distribution to division managers.
  • Provide customer service for education classes.
  • Word Perfect, Lotus 1-2-3, Microsoft Office, Calendar Management, Telephone, Windows Explorer.
Administrative Assistant - Project Manager, 01/1985 － 02/1993Kramer Office Furniture － Stamford, CT
  • Joined as an entry level administrative assistant and grew over the years to become administrative support and gatekeeper for 7 sales associates and project manager for several established customers.
  • Most requested point of contact for established facilities management customers.
  • Established relationships and logistics for factory delivery to warehouses and installers around the country.
  • Maintained established client's warehouse inventory of products for new employees or office modifications.
  • Supervised local delivery and installation of products and equipment.
  • Successfully negotiated and settled transportation damage claims.
  • Created a complete design library of manufacturer's literature and samples.
  • Streamlined communication procedures between Stamford and NYC offices.
  • Daily Tasks: General administrative support typing, filing, answering phones, receiving visitors, clients and vendors, directing messenger services, order entry, incoming/outgoing mail, billing/invoicing, faxing, photocopying, bids, order tracking, takeoffs, shipping/delivery, meeting coordination/conference room scheduling, maintaining office and pantry supplies.
Education and Training
2009Real Estate University － Wilton, CTReal Estate License, May/2006 - April/2007 - Broker License
Berkeley Clairmont － Hicksville, NYSecretarial Program
Centereach High School － Centereach, NYHigh School Diploma
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Resume Overview

Companies Worked For:

  • Sabre Realty Group
  • AMC Commercial
  • Temporary Contract Jobs
  • Kramer Office Furniture

School Attended

  • Real Estate University
  • Berkeley Clairmont
  • Centereach High School

Job Titles Held:

  • Broker, Office Administrator
  • Real Estate Sales Assistant
  • Administrative Assistant
  • Administrative Assistant - Project Manager

Degrees

  • Real Estate License, May/2006 - April/2007 - Broker License
    Secretarial Program
    High School Diploma

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