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Broker Associate Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Real estate law
  • Home tours
  • Appraisal procedures
  • Sales brochure development
  • Financing requirements
  • Sales-savvy
  • Home sale negotiation
Work History
09/2021 to Current Broker Associate Xanterra Parks & Resorts | Seattle, WA,
  • Negotiated contracts and prepared paperwork to manage accurate and legal sales of residential, commercial and land properties.
  • Achieved consistent sales by promoting properties through advertisements, open houses and listing services.
  • Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
  • Instilled confidence in prospective customers by maintaining professional personal appearance, clean vehicle and engagement-focused social media presence.
  • Managed client relationships via email, text and telephone to stay in frequent contact and maintain trust throughout sales process.
  • Assisted managing broker by providing regular updates on client data, prospecting activities and property sales.
  • Optimized sales processes continuously based on customer feedback and changing market conditions.
  • Maintained detailed databases of recent sales and on-market listings for easy analysis and reporting.
  • Completed as many as 40 showings per week as well as Sunday property open houses.
  • Prospected and pursued over 10 leads each month with 90% conversion rate.
  • Managed agents and assisted [Number] potential property buyers to achieve residential goals.
  • Compared properties possessing similar features to determine competitive market prices.
  • Arranged for inspections and surveys of sold properties.
  • Sold [Number] real estate properties owned by others in [Year].
  • Obtained agreements from property owners to place properties for sale with real estate firms.
  • Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
  • Assisted clients in financial planning for purchase.
  • Negotiated real estate contracts to navigate transactions between buyers and sellers.
  • Advised clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction.
  • Generated lists of properties for sale, locations, descriptions and available financing options.
10/2010 to 11/2021 Sales Agent The Pegues Group | Charlotte, NC,
  • Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
  • Identified new targets, developed new business opportunities and presented product lines to customers.
  • Performed cold-calling and follow-ups with leads to secure new revenue.
  • Increased market share by [Number]% through building lasting relationships.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Spoke to customers in native language to increase loyalty and establish relationships.
  • Increased customer base sales by [Number]% through [Action].
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Handled administrative aspects of sales by completing customer contracts and warranties and accepting and processing payments.
11/2005 to 11/2013 Real Estate Broker Anthem, Inc. | Cypress, CA,
  • Established and developed real estate agency, driving recruitment and operational growth.
  • Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
  • Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
  • Negotiated real estate contracts to navigate transactions between buyers and sellers.
  • Managed 7 agents and assisted 70 potential property buyers to achieve residential goals.
  • Sold 50 real estate properties owned by others in 2006.
  • Assisted clients in financial planning for purchase.
  • Obtained agreements from property owners to place properties for sale with real estate firms.
  • Generated lists of properties for sale, locations, descriptions and available financing options.
  • Advised clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction.
  • Arranged for inspections and surveys of sold properties.
  • Compared properties possessing similar features to determine competitive market prices.
  • Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
  • Increased project productivity by collaborating with builders, investors and developers.
  • Conducted research and contributed to property, tenant and market analysis to identify as thought leader and increase production.
  • Increased customer satisfaction by resolving financing issues.
  • Increased customer satisfaction by resolving closing issues.
03/1997 to 11/2010 Direct Sales Agent Re/Max Memorial | City, STATE,
  • Met customers in homes and businesses to discuss and demonstrate products.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
  • Put together sales proposals and contracts.
  • Worked independently with minimal supervision.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Developed, maintained and utilized diverse client base.
  • Built relationships with customers and community to promote long term business growth.
  • Met existing customers to review current services and expand sales opportunities.
  • Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
  • Built and maintained positive relationships with diverse stakeholders.
  • Negotiated prices, terms of sales and service agreements.
  • Informed customers of promotions to increase sales productivity and volume.
  • Exceptional computer skills
Education
Expected in Master Certificate in SAP ERP | ERP Central Michigan University, Detroit, Michigan, GPA:
  • Professional development completed in SAP< ERP
Expected in 05/1985 Bachelor of Arts | Business Economics Texas Southern University, Houston, TX, GPA:

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Resume Overview

School Attended
  • Central Michigan University
  • Texas Southern University
Job Titles Held:
  • Broker Associate
  • Sales Agent
  • Real Estate Broker
  • Direct Sales Agent
Degrees
  • Master Certificate in SAP ERP
  • Bachelor of Arts

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