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brigade s1 personnel services ncoic agr resume example with 19+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Seasoned Brigade Human Resources Master Sergeant offering 19+ years of service in United States Army. Intelligent, insightful and well-organized with excellent decision-making abilities and sound judgment. Ready to take on challenging, growth-oriented position dedicated to Human Resources.

Skills
  • Conflict Resolution
  • Cultural Awareness
  • Organization and Time Management
  • HR policies
  • Talent management
  • Maintaining Files
  • Office administration
  • Computer literacy
  • Mail handling
  • Staff education and training
  • Scheduling
  • Administrative support
  • Attention to Detail
  • Legal jargon knowledge
  • Proficient in MS Office
  • Document filing
  • Complaint management
  • Customer Service
  • Fitness instruction
  • Health and wellness
Work History
12/2016 to Current Brigade S1 Personnel Services NCOIC (AGR) Department Of Defense | Seaside, CA,
  • Performs and supervises administrative requirements for maintaining records, awards processing, promotion packets, and accountability for evaluations.
  • Managed all aspects of administrative and clerical support for the Brigade.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Oversaw daily operations to ensure high levels of productivity.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Developed team communications and information for meetings.
  • Updates personnel records, rosters and status reports
  • Supervise and perform human resource management functions for 6 subordinates.
  • Supervise staff of 6 personnel by implementing company policies, protocols, work rules and disciplinary action.
  • Train personnel in equipment maintenance and enforce participation in exercises focused on developing key skills.
  • Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments.
  • Developed strategies to promote exceptional customer service and create positive environment for employees and clients.
  • Instituted quality systems within organization encompassing training, corrective and preventive action.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Established and maintained long-range plans for quality assurance.
  • Reviewed legal documentation and recommended appropriate actions or forwarded to higher headquarters for resolution.
  • Kept abreast of implementation of new policy statements, regulations and directives issued by higher headquarters for administrative and personnel activities.
  • Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Evaluated and prepared reports and data on strength of personnel and established duty assignments of enlisted personnel.
  • Oversaw screening of senior enlisted and officer promotion boards and monitored and processed personnel actions.
  • Oversaw and managed hiring process and assisted human resources.
  • Conserved time and improved workflows by handling special projects and emergency solutions.
  • Improved customer service rankings by quickly resolving issues to improve overall satisfaction.
01/2014 to 12/2016 Assistant Inspector General Maryland Army National Guard | City, STATE,
  • Received and processed complaints, and assisted with investigations.
  • Wrote succinct, organized and timely reports for each case.
  • Obtained witness statements and debriefed informants.
  • Traveled to multiple in-state locations to complete work activities.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained store equipment, printers and fax machines.
  • Assisted with site investigations, reported issues and escalated those that required further assistance.
  • Increased operational efficiency by developing improved filing systems for confidential client records and reports.
  • Managed overstocking, restocking and inventory control procedures.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
08/2002 to 01/2014 Paralegal NCOIC, Human Resources NCO, Training NCO Maryland Army National Guard | City, STATE,
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Performed clerical, administrative, and logistical support for Battalion/Brigade Legal Sections.
  • Performed data collection, client screenings, and reviewed case filed for document preparation.
  • Assisted with preparation of trial, Article 15, and other administrative documents.
  • Conducted informational legal briefings.
  • Provided guidance and assistance to clients facing adverse legal and administrative actions.
  • Prepared monthly and quarterly reports.
  • inspected and insured 100% accountability of issued equipment
  • Operated HMMWV and other Tactical Vehicles in preparation and support of deployment operations.
  • Maintained proficiency in assigned weapon, individual equipment, force protection and sustainment systems
  • Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
  • Prepared and delivered investigative reports and legal briefings.
  • Handled administrative requirements, maintained records and submitted legal reports.
  • Assisted with interviews, briefings and debriefings.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Recruited, hired and oversaw 6 staff by overseeing job interviews, conducting exit interviews and leading onboarding sessions.
  • Acted as training subject matter expert and provided extensive support to command teams.
  • Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.
  • Completed 2 combat deployments to Iraq.
Education
Expected in to to No Degree | Criminal Justice Harford Community College, Bel Air, MD GPA:
Expected in to to No Degree | Criminal Justice Shepherd University, Shepherdstown, WV GPA:
Expected in 05/2018 to to Bachelor of Science | Legal Studies University of Maryland - University College, Hyattsville, MD GPA:
Expected in 05/2015 to to Associate of Arts | General Studies University of Maryland - University College, Hyattsville, MD GPA:
Additional Information
  • Active U.S. Government Secret Security Clearance
  • Ability to make sound decisions in high stress environments
  • Excellent management and supervisory skills
  • Army Battle Staff Course Certification
  • Army Master Fitness Trainer Certification
  • IPPS-A Human Resources Pro-Plus Certification

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Resume Overview

School Attended

  • Harford Community College
  • Shepherd University
  • University of Maryland - University College
  • University of Maryland - University College

Job Titles Held:

  • Brigade S1 Personnel Services NCOIC (AGR)
  • Assistant Inspector General
  • Paralegal NCOIC, Human Resources NCO, Training NCO

Degrees

  • No Degree
  • No Degree
  • Bachelor of Science
  • Associate of Arts

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