Jessica Claire
- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Summary
Food-loving Restaurant Cook with keen understanding of kitchen safety and sanitation guidelines and regulations. Dedicated employee known for cooking meals to order and overseeing special dietary requests. Pursuing position in established organization where focus and dedication are highly sought.
Skills
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Experience
Breakfast Cook, 12/2019 - 02/2020
Schulte Hospitality Group – Miamisburg, OH,
Schulte Hospitality Group – Miamisburg, OH,
- Monitored kitchen area and staff to ensure overall safety and proper food handling techniques.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Talked to patrons about dietary issues and food allergies to prepare meals meeting individual needs.
- Monitored quality, presentation and quantities of plated food across line.
- Created tasty dishes using popular recipes, delighting patrons and generating return business.
- Planned and prepared food products orders to maintain appropriate stock levels.
- Managed kitchen staff team of [Number] and assigned various stages of food production.
- Carved ham, turkey and roast beef for use in sandwiches and buffet carving station.
- Placed orders for supplies and food inventory items with vendors to restock pantry and refrigerator.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Reviewed recipes to determine exact measurements and ingredients to create dishes.
Customer Service Specialist, 02/2016 - 06/2018
Recovery Innovations – Ellendale, DE,
Recovery Innovations – Ellendale, DE,
- Met and exceeded productivity targets by handling every interaction with top-notch customer service.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Up-sold products and motivated customers to upgrade current product plans.
- Reviewed customer interactions and activity reports to identify and address concerns.
- Received outstanding feedback for providing attentiveness and patience when assisting dissatisfied customers.
- Assisted in training and motivating new employees.
- Processed orders, keeping customers advised of status.
- Consulted with customers regarding [Product or Service] needs, addressing [Type] concerns.
- Ranked in top [Number]% for customer satisfaction among [Number] competing [Job titles].
- Provided outstanding [Type] service to new and long-standing customers by attending closely to concerns and developing solutions.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Handled customer complaints promptly and effectively.
- Utilized active listening and communication skills to address customer inquiries and escalate issues to supervisor.
C.E.O. Construction Clean-Out Services, 04/2010 - 11/2013
Top Notch Inc. – City, STATE,
Top Notch Inc. – City, STATE,
- Utilized manual and electric cleaning equipment, adhering to all safety processes to minimize risk.
- Maintained all janitorial equipment and performed minor repairs to extend life and avoid malfunctions.
- Implemented step-savers that reduced cleaning time per room by [Time] to [Time] while maintaining company quality standards.
- Notified building managers about needed repairs.
- Performed daily cleaning, including vacuuming, mopping and disinfecting of facility with [Number] rooms.
- Cautiously operated [Type] and [Type] equipment while adhering to all corporate safety measures.
- Sorted and disposed of trash and recycling materials to keep common areas clean and organized.
- Monitored supply levels and requested new items to maintain ability to complete daily cleaning tasks.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Immediately cleaned up spills and wet areas on floors resulting from ceiling leaks to prevent customer and personnel falls.
- Assessed functionality of cleaning equipment and performed repairs when needed.
- Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
- Maintained inventory of cleaning supplies and documented items requiring reorder.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
- Wiped down various surfaces, including [Type] and [Type], using approved cleaning products to prevent growth of bacteria and viruses.
- Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
- Moved heavy furniture, equipment and supplies with hand trucks.
- Swept and mopped floors with proper signage to prevent customer injury.
- Used industrial cleaning equipment such as [Type] and [Type] to quickly complete custodial tasks.
Education and Training
High School Diploma: , Expected in 06/1987
McQueen High School - Reno, NV,
McQueen High School - Reno, NV,
: Automotive Engineering, Expected in
UEI College - Sacramento, CA,
UEI College - Sacramento, CA,
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Resume Overview
School Attended
- McQueen High School
- UEI College
Job Titles Held:
- Breakfast Cook
- Customer Service Specialist
- C.E.O. Construction Clean-Out Services
Degrees
- High School Diploma
- Some College (No Degree)
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