Branch Office Administrator Supervisor resume example with 17+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Compassionate, caring Social Service Professional motivated to positively impact program operations and participant success. Dedicated to continuously provide resources that seek to nurture, educate and enhance the client experience. I bring over 12 years of experience to help facilitate healthy relationships with patients, families as well as the community through education and the facilitation of available community resources.

  • Employee training and development
  • Able to work independently
  • Tolerance and patience
  • Experience with charting and gathering pertinent client information
  • Excellent communication skills, verbal and written
  • Strong patient advocate
  • Actively listen
  • Medical terminology
  • Understands HIPPA regulations, confidentiality and compliance
  • Ability To Work Independently
  • Client meetings
  • Community outreach
  • Conflict resolution
  • MS Office
  • Microbiology, Chemistry, Biology, over 200 semester hours of lab experience processing specimens
  • Critical thinking
  • Time management
  • Organizational skills
Branch Office Administrator/Supervisor, 10/2008 - 03/2012
Edward Jones Investments City, STATE,
  • Processed deposits and client check requests
  • Placed trades and trade confirmations per Financial Advisor
  • Scheduled client appointments via telephone
  • Communicated with clients regarding documents needed for account reviews as well as for opening accounts
  • Prepared and printed reports for client appointments
  • Obtained information from client financials to reflect cumulative, accurate account reports and summaries
  • experience opening Individual Retirement Accounts, 529 College Planning Accounts, Business Retirement Accounts and Estate Planning
  • Processed branch expenses and ordered office supplies
  • Participated in quarterly district team meetings and helped to plan activities for Annual Branch Office Administrator Events
  • Participated in new client referral programs and called marketing lists to increase branch profits and generate new business
Assistant Store Manager/Supervisor, 09/1999 - 08/2006
Gymboree City, STATE,
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels
  • Reached out to customers via telephone and email to help resolve customer issues, complaints or questions
  • Assisted with the hiring of new employees to include interviewing and recruitment of prospective employees
  • Printed daily sales reports, hourly sales reports and communicated with Area and District Managers daily regarding sales goals
  • Taught and demonstrated sales techniques, provided mentorship, modeling successful customer service approaches to employees and new store managers
  • Excellent customer service
Patient Care Dialysis Technician/Social Services Worker, 06/1993 - 03/1998
Sacred Heart Hospital City, STATE,
  • Performed patient care duties as assigned by the RN
  • Initiated and terminated Dialysis treatments per clinic protocol accessing fistula, grafts or catheter
  • Listened for bruit prior to Cannulation with 17-14 gage needles using aseptic technique
  • Responsible for taking pre and post dialysis vitals such as blood pressure, temperature, blood glucose level and charting the general physical condition of patient
  • dialysis machine set up, bath preparation, dry weight calculation and accurate, precise machine settings per RN and Nephrologist orders
  • Instructed and educated patients in regards to hemodialysis and referred patients to appropriate services such as dietician, social worker and financial specialist
  • Actively listened to patient concerns and communicated them with RN
  • Immediately notified RN of any changes or adverse reactions of patient during dialysis treatment and initiated CPR when necessary
  • Administered medications and recoded medications allowed by state regulations
  • Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
  • Coordinated psychosocial assessments, treatment plans and progress notes.
Volunteer Coordinator/ER/Rehab Services, 02/1990 - 05/1992
Pullman Regional Hospital City, STATE,
  • Followed up with staff and managers to assess volunteer needs and opportunities.
  • Covered vacancies in key roles and assignments when volunteers were absent or unavailable.
  • Managed volunteer files to enable participation in Pullman Memorial Hospital 's volunteer program.
  • Selected, trained and mentored over 50 volunteers.
  • Matched volunteers with open positions based on individual strengths and knowledge.
  • Wrote, implemented and enforced volunteer program policies, procedures, and standards.
  • Ability to adapt to a rapidly changing environment
  • Excellent communication skills with patients, staff and family members
Education and Training
Bachelor of Arts: Child, Consumer And Family Studies, Expected in 05/1992
Washington State University - Pullman, WA
: Pre Nursing , Expected in
Spokane Community College - Spokane, WA

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Washington State University
  • Spokane Community College

Job Titles Held:

  • Branch Office Administrator/Supervisor
  • Assistant Store Manager/Supervisor
  • Patient Care Dialysis Technician/Social Services Worker
  • Volunteer Coordinator/ER/Rehab Services


  • Bachelor of Arts
  • Some College (No Degree)

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: