Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. In addition, I am an experienced Contract/Project manager adept at managing multiple projects with ease using expert time management methods. Seeking a role of increased responsibility and authority.
Planning, organizing and controlling the entire office administration
Managing the clerical aspect of the organization and coordinating it with every department
Perform book keeping processes and organize the storage of data
Developing budgets and implementing them accordingly
Work with human resource departments and hire candidates within the estimated budget
Coordinate with the accounting team and carry out financial transactions
Manage facilities within all departments
Calculate and organize the office space efficiently
Organize office parties, excursions and in-house activities
Introduce new policies, rules and regulations and ensure they are followed
Organize induction and training sessions for the new employees
Meticulous attention to detail
Professional and mature
Strong problem solver
Dedicated team player
Legal administrative support
Advanced MS Office Suite knowledge
Analyzed and planned restaurant sales levels and profitability.
Organized marketing activities; such as promotional events and discount schemes.
Prepared reports at the end of the shift/week including, staff control, food control and sales.
Created and executed plans for department sales, profit and staff development.
Set budgets and/or agreeing with senior management.
Planned and coordinated menus.
Served as central point of contact for all outside vendors needing to gain access to the building.
Posted open positions on company and social media websites.
Established restaurant business plan by surveying restaurant demand; conferred with people in the community; identified and evaluated competitors; prepared financial, marketing, and sales projections, analysis, and estimates.
Responsible for the restaurant financial objectives by developing financing; established banking relationships; prepared strategic and annual forecasts and budgets; analyzed variances; initiated corrective actions; established and monitored financial controls; developed and implemented strategies to increase average meal checks.
Attracted patrons by developing and implementing marketing, advertising, public and community relations programs; evaluated program results; identified and tracked changing demands.
Controlled purchases and inventory by meeting with account manager; negotiated prices and contracts; developed preferred supplier lists; reviewed and evaluated usage reports; analyzed variances; taking corrective actions.
Maintained operations by preparing policies and standard operating procedures; implemented production, productivity, quality, and patron-service standards; determined and implemented system improvements.
Maintained patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiated improvements; building relationships with preferred patrons.
Accomplished restaurant and bar human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining management staff; communicated job expectations; planned, monitored, appraised, and reviewed job contributions; planned and reviewed compensation actions; enforced policies and procedures.
Maintained safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintained security systems.
Maintained professional and technical knowledge by tracking emerging trends in the restaurant industry; attended educational workshops, reviewed professional publications, established personal networks; benchmarked state-of-the-art practices; participated in professional societies.
Accomplished company goals by accepting ownership for accomplished new and different requests; explored opportunities to add value to job accomplishments.
•Answered, screened and directed inbound phone calls.
•Received and assisted clients and escorted them to correct destinations; offices, rooms or meeting rooms.
•Performed general secretarial duties, including – meeting scheduling, appointment set up, faxing and mailing.
•Took verbal and written messages and transmitted them to exact person/destination.
•Received and sorted email and electronic deliveries.
•Maintained meeting diary – manually or electronically, as required.
•Accepted letters and packages delivered to the front desk and distributed to appropriate staff.
•Handled general requests for information and data.
•Interacted well with the public.
•Handled delicate situations, such as – customer requests, special needs and complaints.
•Performed basic customer service functions.
•Coordinated maintenance of the front desk reception area equipment, furniture, lighting, applications and brochures.
•Maintained a neat, tidy and pleasant appearance of the reception area.
MS Office for Professional Staff
Electronic Presentations for Business Professionals
Keyboarding and Document Formatting
Communication Skills for Executive Assistants
Finance for the Non-Financial Manager
Professional Office Procedures
Microsoft Office Specialist (MOS), 2007, 2010, 2013
Project and Contract Management Training
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