Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Career Overview

A result-oriented client's service professional with over 28 Years of experience in client relations. Encompasses the ability to establish and build positive relationships with clients and all level of coworker, or management building strong relations through effective communications.

Core Strengths
  • Customer and Client relations
  • Bookkeeping and Accounting
  • Inventory control
  • Scheduling of Personnel
  • Problem solving
  • Strategic Planning
  • Strong oral Communications
  • Certified to go above and beyond, and providing quality and outstanding customer service.
  • Customer recognition for outstanding and consistent customer support.
  • Selected to learn new computer programs, and then train others.
Work Experience
2014 to Current
Bistro Chef Catholic Health Initiative Oakes, ND,
  • Responsibilities include taking customer orders, addressing customer inquires, opening and closing of establishment, preparing food, inventory control, problem solving, and cash register operation.
2011 to 2013
Customer Service Rep The League Kitchen & Tavern Belterra, TX,
  • Responded to customer inquiries at a fast pace call center.
  • Maintained records, processing payments to include set up of payment arrangements.
  • Assisted customers by explaining detailed billing formats, and troubleshooting customer's equipment.
  • Reported outages in affected areas and re-laid information to customers.
2010 to 2011
Kitchen Manager Easter Seals Southern Georgia Jesup, GA,
  • Responsible for customer orders as well as customer inquiries, opening and closing of establishment, Maintaining records and placing inventory orders.
  • Food handling, preparation, safety and storage.
  • Filling Online, fax orders, and processing of promotional complementary orders.
2009 to 2010
DSP Save-A-Lot Overland, MO,
  • Responsible for working with Mentally and Physically disabled people, in a home based setting.
  • Duties are as follows: Assisting individuals with their daily needs, administering of medications, maintaining staff logs, and reports, scheduling Dr. appointments for patient care, and safeguarded consumers well-being.
2008 to 2009
Store Manager Iconma, L.L.C. Grovetown, GA,
  • Daily procedures included opening and closing of establishment.
  • Preparing reports for corporate HQ, updated and maintained file records, ordered supplies, handled customers phone inquiries in a timely manner.
  • Processed loans through verifying customers credit report with the utmost regard to their privacy.
  • This included placing calls to payroll and H.R. departments to verify employment, bankruptcy reports, and bank account information.
  • To include accountable for large sums of monies, blank checks, handled armored car pick-ups, and deposited funds into bank accounts.
2004 to 2008
Internal Auditor Axalta Coating Systems Seattle, WA,
  • Maintained and updated records on a daily basis, recalculated figures and insured that formulas were entered correctly.
  • Audited all Electronic Activity entered by Pre-Bill, URT and Start Up department inputted into the (RBMS) Retail Business Management System for management verification.
2000 to 2002
Customer Service Representative Lyon Living Campbell, CA,
  • Assisting customer inquiries in fast pace environment.
  • Maintained records by entering or tracing orders in progress.
  • Assisted customers with extensive product knowledge, Handled shipping and receiving orders.
  • Conducted training of newly hired employees, operating of register for customer checkout, conducted inventory control which included pulling and processing of orders, pricing of items, and stocking the store shelves.
1997 to 2000
Specialist/Customer Service Representative MCI WorldCom City, STATE,
  • Professionally assisted all client inquiries at a fast pace call center.
  • Maintained records, entered and traced orders in progress, assisted technicians with T1 and T3 equipment problems.
  • Explained details to customers on existing orders.
  • Conducted training for newly hired personnel.
  • Tracked nationwide outages and re-laid information to clients, technicians, and management.
1993 to 1996
Assistant Manager Domino's Pizza City, STATE,
  • Responsible for customer and employee relations.
  • Opening and closing of establishment, preparing food, hiring and firing of personnel, bookkeeping and accounting, inventory control, scheduling of personnel, problem solving and accountability of finances.
1992 to 1993
Counter Manager for Ulima 2 Cosmetics. Lazarus Department Store City, STATE,
  • Answered customer questions and concerns, advised clientele of products with extensive product knowledge.
  • Solved problems, maintained record of customer's product orders, handled inventory control, and register operations.
Educational Background
Expected in 1990
Diploma: Cosmetology, Photography
SZ Delfter Str. - Huchting, Bremen
Expected in 1987
Diploma: Biology, Mythology, Computer Science
SZ Hermannsburg - Huchting, Bremen
Expected in 1986
High School Diploma:
SZ Hermannsburg - Huchting, Bremen
Expected in
Associate of Arts: Arts, Archeology
KCTCS - Elizabethtown, KY

Computer experience include: Windows NT, Windows 95, Vista, Windows 7, Windows 8, Microsoft Office, Microsoft Word, Excel, Word Perfect, Power Point, Outlook 2013, Android, RBMS, AS400, SMS800.

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Resume Overview

School Attended

  • SZ Delfter Str.
  • SZ Hermannsburg
  • SZ Hermannsburg

Job Titles Held:

  • Bistro Chef
  • Customer Service Rep
  • Kitchen Manager
  • DSP
  • Store Manager
  • Internal Auditor
  • Customer Service Representative
  • Specialist/Customer Service Representative
  • Assistant Manager
  • Counter Manager for Ulima 2 Cosmetics.


  • Diploma
  • Diploma
  • High School Diploma
  • Associate of Arts

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