Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Quality-minded and detail-oriented BioMeds Field Reimbursement Manager with 3+ years in current role managing a geography consistently in top 3 Taltz program patient volume. Seeking now to leverage expertise in workflow, share skills/experience interacting with external parties (specialty pharmacies - ESPs or non-contract), navigating challenging external influences (PBM barriers, third-party administrators, etc.) affecting patients’ ability to connect to drug, elevate and educate to excellence Hub quality and workflow standards within Lilly Patient Services (LPS). Talented problem-solver, values collaborative teamwork, highly skilled in communicating complex processes simply and coherently.

Recognition and Skills
  • 2020 S. Cntrl Region Peer MVP Award
  • 2020 S. Cntrl Region Taltz Champ
  • Team-builder
  • Attention to Detail
  • High Quality Standards
  • Coaching and Educating
  • Recognizes Value and Collaboration between Internal and External Partners
Work History
03/2018 to Current BioMeds Field Reimbursement Manager National Oilwell Varco Inc | Belton, TX,

South Central Region - Dallas West Territory

Responsible for proactively providing education and support on product access programs to healthcare providers and staff. Key contact for coverage, reimbursement and access support-related matters for BioMeds products. Assist in overcoming access barriers and educate on patient service offerings. Analyze coverage, reimbursement and access issues as the local access and reimbursement expert. Specializes in coordinating cross functionality in a multi-partner environment (HCPOs, LPS, ESPs/non-contract SPs).

01/2014 to 02/2018 Senior Executive Sales Representative Lilly USA, LLC - Osteoporosis Specialty Division | City, STATE,

Accountable for developing and achieving top Forteo (injectable biologic) sales results. Specialties: Endocrinology, Family Medicine, Internal Medicine, Orthopedics, Pain Management and Rheumatology (Territory: Dallas Metroplex, Garland, Mesquite)

  • 2017: Territory YTD 107% through October; Dallas Osteo District #3 in the Nation through October, Clinical Confidence Champ, Customer Experience Champ, Stellar relationships with FRM overlays, Mentor
  • 2016: YTD 101% to quota, 1 of 14 Senior Executive Representatives selected for "Action Learning" think tank sponsored by VP of Business Unit, Selling Skills Co-Champ, West Area Osteo Liaison to Hybrid Sales Team, Stellar partnerships with FRM overlays, Assisted manager with peers' award/promotion preparation
  • 2015: YTD 105% to quota, HUB Champ, Organizer of West Area Sr. Exec. Rep meeting with Sr. Leadership, Assisted manager with peers' award/promotion preparation
  • 2014: YTD 103% to quota, Territory selected to participate in Forteo Connect HUB Patient Access Specialist, attendee of UTSW Bone and Mineral Metabolism Forum
07/2013 to 12/2013 Senior Executive Sales Representative Lilly USA, LLC | City, STATE,

BioMedicines Business Unit - Primary Care (PC) - Territory: Dallas Metroplex, Garland, Mesquite

  • July - December 2013: Realigned to BMBU Primary Care following Cymbalta patent expiry. Left BMBU PC for an open position and eventual hire for start January 2014 in the Dallas Osteo District. Upon BMBU PC departure, all products in portfolio were 100%+ over goals previously under-performing.
01/2011 to 06/2013 Senior Executive Sales Representative Lilly USA, LLC - Dallas East Musculoskeletal Neuro | City, STATE,

Territory: Dallas Metroplex & East TX - Accountable for the promotion and sale of Cymbalta in the therapeutic areas of Diabetic Peripheral Neuropathy, Chronic MSK Pain, Fibromyalgia. Specialties: Neurology, Pain Management, Rheumatology, Orthopedics, PM&R


  • Jan-June 2013: Contributor of 40% of District's sales while territory representing 34% of Dallas opportunity, Filed Liaison to Sales Training for development of Area meeting content
  • 2012: YTD 113% to quota - Top 4%, Director's Council, Cymbalta Product Champ, Developed "Cymbalta Pin Rookie Training Workshop", multiple District mtg Peer MVP awards, Nationwide mentor to many, Mentee awarded "Rookie of the Year"
  • 2011: YTD 107% to quota, Senior Executive Sales Representative Promotion, Director's Council, Cymbalta Pain Product Champ, Cymbalta Message Management Team (MMT) Liaison to American Society of Pain Educators Annual Mtg, S. Area MSK FQ3 Customer Engagement "Tell Us Your Story" Exceptional Customer Experience Contest Winner, multiple District Peer MVP awards, Owner of #1 Cymbalta Pain writer in TX/#3 in S. Area, Nationwide mentor to many
  • 2010: Perf Rating: Exemplary, YTD Top 2% performance, Cymbalta Pain Product Champ, presented, "How to be a Top Performer", Visiting rep - 3 Month Sales School, conducted Area-wide scientific confidence conference calls
01/2006 to 12/2010 Executive Sales Representative Lilly USA, LLC - Dallas DPNP Neuro - Pain Division | City, STATE,

Territory: Dallas Metroplex - Accountable for the promotion and sale of Cymbalta in the therapeutic areas of Diabetic Peripheral Neuropathy and Fibromyalgia. Specialties: Neurologists, Pain Management, PM&R and Rheumatologists


  • 2009: Perf rating: Highly Successful, YTD Top 27% perf - 101% to quota, Visiting Rep - 3 Month Sales School, Cymbalta Pain Champ, Attended "Advanced Sales Development Leadership Conference", Cymbalta Pain presentation to Dallas Osteo District due to new metric responsibility, attended AAPM&R Annual Conference (Austin - Oct), "Get to Know Fibro" resource pilot rep for Brand Team
  • 2008: Perf rating: Exemplary, YTD Top 29%/100% to quota, Cymbalta Pain District Champ, Six Sigma CVM, Neuroscience IVA Pilot rep (first electronic detail aid), Designed/Presented "Total Office Sell" Workshop, Interim DPNP TX Area Manager Champ (Fall '06-May '08), Led 3 Director's Council conference calls (Topics: "How to get things done quickly" and"Prioritizing"), Presented Cymbalta Pain detail to PM&R Dept at Dallas VA for Account Rep
  • 2007: Perf rating: Exemplary, YTD Top 12%/100% to quota, Dallas East Dist DPNP Product Champ, Six Sigma CVM,Achieved highest SOM in West Area 19.1% (YTD Sept) and 21.91% (YTD June) vs West Area annual goal of 17.5%, Initiator of1st "Cymbalta DPNP Hardball" scientific conference calls, Interim DPNP TX Area Manager Champ (Feb '07 - Dec '07), Winner Aug '07 TX Area "Cymbalta Grand Slam Contest" achieving highest territory SOM 47.8%
  • 2006: Perf rating: Exemplary, YTD Top 6% (Cym MDD/DPNP, Strattera, Zyprexa), 16/290 territories, President's Council Winner, Texas Area "Neuroscience Sales Representative of the Year"
08/2000 to 12/2005 Sales Rep/Sr Sales Representative Eli Lilly & Company - Neuro Psych Rep | City, STATE,

Specialties: Neurology, private practice Psychiatry, community mental health Psychiatry, Child Psychiatry


  • 2000-2005: Responsible for promotion and sale of a 4-product portfolio indicated for psychiatric and/or neurologicaltreatment (Prozac, Zyprexa, Strattera, Cymbalta Major Depressive Disorder, Cymbalta Diabetic Peripheral Neuropathic Pain)
Expected in 1991 Bachelor of Arts | English, Business Marketing Texas A&M University, College Station, TX, GPA:

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  • Bachelor of Arts

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