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biomedical technician resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
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Professional Summary
Highly trained in Biomedical Technology with strong clinical abilities and a successful career in both Radiation Therapy and Clinical Engineering facilities. Proactive and organized with passionate commitment to first rate patient care. A service-orientated Field Service Engineer with a 15 year background in Hospital or Clinical environments. Excellent communication and time management skills. Handles tasks with accuracy and efficiency.
Core Qualifications

Computers and Electronics Physics Engineering and Technology Equipment Maintenance Equipment Selection Systems Analysis Troubleshooting Repairing

Experience
Biomedical Technician , 01/2015 to Current
Francisan HealthTinley Park, IL,

Perform and or oversee repair and maintenance activities on water treatment

equipment, dialysis equipment, ancillary equipment, test equipment, and the

physical plant for assigned areas/facilities as recommended by the manufacturer

and in compliance with FMCNA Clinical/Technicial Services policies and

procedures,industry standards and local,state and federal regulatory requirements.

Document all repairs and maintenance and activity/repairs per applicable policies

and/or procedures. Required to work on high voltage equipment. Purchase and

maintain inventory of service parts.Ensure defective parts with associated RGA and

warranty partsare returned in a timely manner. Actively support and participate in

the Quality Assessment and Process Improvement (QAPI) process. Work with

facility staff to ensure all regulatory and OSHA requirements are met. Perform

water/dialysate sample collection and processing per applicable policies and

procedures. Review, evaluate and report water/dialysate quality results per

applicable policies and procedures.Transport equipment and supplies as needed.

Perform other duties as assigned.

Field Service Engineer III, 09/2006 to 2015
Thermo Fisher Scientific Inc.Gaithersburg, MD,

Provide repair, upgrade, and maintenance support for TomoTherapy HiArt and CyberKnife systems located at customer sites, throughout the world. Support is provided to the customer remotely b y phone, internet and b y on site visits, as determined by the machine status or customer requirements. Promoting customer satisfaction through the timely response to customer calls, clear and effective communications with internal and external customers, professional appearance, and efficient repair/maintenance activities. Self management of schedule and workpriorities to ensure that urgent customer requirements a r e addressed appropriately and customer satisfaction is optimized. Accurate and clear documentation ofworkactivitiesare to be completed within the Accuray Customer Management software program, such that these records provide appropriate documentation of the product service history for Device History File records. Initial review of customer issues, such that customer concerns with product performance and safety arequickly communicated toAccuray for appropriate review and handling. Assist in the training of FSEs, other Customer Support staff, and customer or site personnel w i t h respect to maintenance and serviceactivities, as required. Work w i t h other FSEs and/or Customer Support Staff on CyberKnife or TomoTherapy products as required Appropriate care of parts inventory and prompt return of replaced parts that a r e required to be returned toAccuray for processing. Appropriate management and timely completion of expense reports inc urredin the field for customer service or company required travel and/or training. Assist i n the development ofservice documentation, in conjunction with the Accuray Customer Service team. Assist in the new installation of TomoTherapy and CyberKnife systems at customer sites, as available. Assist in identification and development of Field Support tools and test equipment. Maintain company vehicle (if provided) in accordance with Accuray fleetvehiclepolicy, including safe operations, vehicle cleanliness and vehicle maintenance

Technical Support Engineer, 02/2005 to 10/2006
PegaNew York, NY,
Responsible for all facets of providing centralized customer support concerning all Medical Systems Group's electronic video, personal computers and network products to OAI customers, Sales Representatives.Field Service Engineers (FSEs) and other related departments. Provide technical assistance to product managers and investigate and resolve issues/ problems concerning all Medical products, update incident tickets and enter information in department data bases to permit generation of accurate reports requiring frequency of incidents and costs of repairs. Prepare and maintain technical manuals, reports, documentation and other related materials for the Image Manager product. Update incident tickets and enter information in department database. Ensure integrity of data provided (prior to entry). Provide 24/7 technical support on a rotating basis as required. Perform other duties as assigned,
Treatment Aide Tecnologist, 01/1 to 01/1
Mercy HospitalCity, STATE,
Perform and document biomedical equipment repairs and test new and repaired biomedical equipment. Perform and document scheduled inspections, maintenance and electrical safety tests of biomedical equipment to maintain conformance to code requirements. Investigate and recommend remedial action on incidents involving biomedical equipment. Train Medical staff in the safe use of biomedical equipment. Maintain inventory of biomedical equipment necessary to minimize disruption of patient care. Technical liaison to Radiation Oncology Department and outside service companies to maintain linear accelerators and simulator in the Department of Radiation Oncology. Work with outside service representatives to repair equipment in Radiation Oncology as necessary. Performed as a liaison with Department of Biomedical Engineering and outside service companies to maintain linear accelerators, high dose rate after loading equipment, simulators and computers in the Department of Radiation Oncology and Medical Physics. Assist outside service representatives with repair of mechanical equipment as necessary. Responsible for collection and processing mechanical quality assurance data for accelerators. Assisted Medical Physicist on a weekly quality control data and data entry in the quality control program. Performed specific Radiation Safety assignments. Fabricated custom treatment aids for Radiation Oncology patients. Coordinated production of photon and electron blocks. Coordinated the production of photon and electron blocks utilizing cerrobend and lead alloy. Fabricated treatment aid devices including masks/molds, custom bolus, and immobilization devices used to treat Radiation Oncology patients.
Education
Associate of Applied Science: Biomedical Medical Equipment Technology, Expected in to - Scranton, PA
GPA:
Associate of Applied Science: Biomedical Medical Equipment Technology Jun 1989 Johnson Colledge - Scranton, PA
Professional Affiliations
Skills
Oncology, Inventory, Maintenance, Biomedical, Liaison, Customer Support, Documentation, Engineer, Inspections, Remedial Action, Simulator, Customer Service, Customer Service Team, File, Operations, Receptionist, Retail Sales, Satisfaction, Service Engineer, Training, Collection, Mechanical Quality, Quality Assurance, Quality Control, Radiation Safety, Basis, Database, Facets, Sales, Sales Representatives, Technical Assistance, Technical Support, Equipment Maintenance, Equipment Selection, Proactive, Self Motivated, Systems Analysis, Therapy, Time Management, Associate

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Resume Overview

School Attended

Job Titles Held:

  • Biomedical Technician
  • Field Service Engineer III
  • Technical Support Engineer
  • Treatment Aide Tecnologist

Degrees

  • Associate of Applied Science

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