Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Motivated Biomedical Equipment Technician successful in providing biomedical equipment and device installation, maintenance and repairs. Accomplished in carefully inspecting and calibrating equipment during the installation process. Talented in providing safe and functional equipment through safety tests and regular preventive maintenance.
Skills
Installations and repairs
Complying with safety regulations
Documenting service tickets
Biomedical equipment
Team building
Project organization
Organization
Preventive Maintenance
Inventory counts
Problem resolution
Communications
Process improvement
Operational improvement
Work History
01/2016 to CurrentBiomedical Equipment Repair Technician HelperDepartment Of Defense | Parris Island, SC,
Performed preventive maintenance on daily basis for medical equipment.
Documented information regarding installations, repairs and inventory checks.
Installed, calibrated and monitored many devices.
Diagnosed cause of problems and completed repairs.
Maintained safe work environment and adhered to privacy regulations.
Inspected, tested and calibrated medical equipment before installing.
Maintained excellent attendance record, consistently arriving to work on time.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
01/2015 to 01/2020WaiterMiller's Ale House | Langhorne, PA,
Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Suggested appropriate food and drink pairings to increase per-ticket sales.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Checked identification to enforce age regulations for alcoholic beverages.
Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
Prepared beverages and filled food orders for customers.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Cleaned or coordinated cleaning of indoor and outdoor dining spaces, placed trash in receptacles and replenished supplies.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
03/2010 to 01/2015Restaurant ManagerRancho Viejo Restaurant | City, STATE,
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Prepared for and executed new menu implementations.
Developed, implemented and managed business plans to promote profitable food and beverage sales.
Organized special events in restaurant, including receptions, promotions and corporate luncheons.
Led and directed team members on effective methods, operations and procedures.
Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
Effectively managed payroll and timekeeping, including completion of proper paperwork for new hires and terminations.
Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
Actively participated in ongoing customer service programs to build sales and rapport in community.
Skillfully interacted with external vendors to obtain best quality in pricing and product.
Carefully interviewed, selected, trained and supervised staff.
Reconciled cash and credit card transactions to maintain accurate records.
Created fun team building activities to engage staff in up-selling to meet revenue targets.
Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
Correctly calculated inventory and ordered appropriate supplies.
Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Carefully developed lucrative annual food and beverage marketing plan and strict budget to maximize profits.
Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas.
Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
Strategically developed effective marketing plans to increase sales and profits while managing costs.
Maintained safe working and guest environment to reduce risk of injury and accidents.
Education
Expected in 06/2017GED | Caldwell Community College, Hudson, NC, GPA:
Expected in 05/2023Associate of Science | Biomedical Engineering TechnologiesCaldwell Community College And Technical Institute, Hudson, NCGPA:
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School Attended
Caldwell Community College
Caldwell Community College And Technical Institute
