Billing And Coding Associate Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Ambitious Paralegal offering in-depth knowledge of legal terminology and principles. Excels at prioritizing competing tasks and ascertaining future needs. Expertly assists lawyers and attorneys in executing legal transactions and drafting and processing legal documents. Highly organized Paralegal executes case flow management through advanced technical skills. Successful at sorting and categorizing high volumes of legal documents and data. Prioritizes tasks and remains productive while balancing multiple projects and stakeholders. Trusted Paralegal offering extensive legal skill set, proficiency in managing large caseloads and capacity to meet deadlines. Collects, organizes, analyzes and disseminates significant amounts of information with attention to detail and accuracy. Exercises independent judgment regarding legal and contractual matters within broadly defined practices and policies. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.

  • Claims processing
  • Medical billing and collections
  • Accounts receivable expertise
  • Billing dispute resolution
  • Medical transport billing
  • Fiscal reporting
  • Coding proficiency
  • Medical billing
  • Professional bedside manner
  • Documentation procedures expert
  • Understands medical procedures
  • Data entry
  • Patient scheduling
03/2017 to 12/2019
Billing and Coding Associate Csm Corporation Portland, OR,
  • Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
  • Processed and sent invoices, adjustments and credit memos to customers.
  • Contacted insurance providers to verify insurance information and obtain billing authorization.
  • Performed data import, scanning or manual keying processes to verify invoice accuracy.
  • Investigated and resolved issues to maintain billing accuracy.
  • Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
  • Established, enforced and optimized billing procedures to streamline operations and minimize aging balances.
  • Calculated discounts, percentage allocations and credits.
  • Liaised with patients, insurance companies and billing personnel to create and post bills, obtain payments and update system.
  • Scheduled patients and updated insurance, payment history and personal information.
  • Contacted vendors to follow up on late invoices.
  • Resolved account variances and reconciled bank statement histories.
  • Spearheaded simplification initiatives and operational strategies to improve collections process and drive customer satisfaction.
  • Reviewed and analyzed contracts to resolve billing issues with vendors and carriers.
  • Revised orders, finalized invoices and created billing logs.
  • Posted surgical charges for providers across facilities.
  • Reviewed and submitted workers' compensation claims.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Communicated with patients by phone and via written correspondence.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Printed and filed examination data records according to HIPAA patient standards.
  • Assisted patients in preparation for examinations, assessing and recording vital signs.
  • Sterilized medical equipment after each procedure.
  • Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Answered appointment calls to streamline office operations.
  • Assisted with technical treatments and entered information within patient records and charts.
  • Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
  • Coordinated services with medical and office staff to improve patient satisfaction, engagement and compassionate care.
  • Improved patient care and daily task efficiency resulting in smoother operations.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Completed clinical documentation in accordance with agency guidelines.
  • Reviewed treatment sheets for consistency, completeness and accuracy.
  • Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
  • Prepared, reviewed and submitted patient statements to determine factual accuracy.
  • Furnished supplies, support and assistance to medical staff and patients for unit-specific procedures.
  • Tested and repaired medical testing equipment to maintain safety and accuracy.
  • Assisted back office patient processes to reduce office wait times.
  • Communicated with medical transcriptionists regarding patient medical records.
  • Collaborated with radiologists, sonographers and other healthcare team members to streamline patient care.
  • Identified operational improvements to drive efficiency and quality of care.
  • Evaluated and reported current equipment inventory to appropriate sources.
  • Implemented inventory tracking system to maintain product accessibility and lower equipment cost.
  • Troubleshot malfunctioning equipment and test systems to maintain testing accuracy.
  • Ordered and received disposable supplies and created SAP purchase orders.
01/2014 to 01/2016
Family Law Paralegal Brett Young Law Firm City, STATE,
  • Collected, sorted and managed files for each case.
  • Maintained docket for hearings, conferences and meetings.
  • Facilitated communication between opposing parties, the court and mediators.
  • Coordinated trial preparation, wrote documents and handled discovery.
  • Attended case conference, supervision, departmental and outside meetings.
  • Achieved minimum billing requirements every month.
  • Organized client calendars, prepared mailings and handled high call volumes.
  • Identified and analyzed legal documents, discoveries and contracts.
  • Participated in client interviews, observed questioning process and documented information.
  • Filed pleadings and paperwork with court clerk to meet strict deadlines.
  • Reduced workflow downtime by effectively organizing and managing client billing and case management files.
  • Interviewed clients and obtained vital case information to support associates.
  • Prepared clients for appointments, depositions and testimony.
  • Used WestLaw and LexisNexis to examine secondary sources, statutory and case law and federal and state regulations.
  • Organized exhibits for trial by preparing materials and supporting documentation.
  • Produced well-researched and articulate legal briefs, pleadings and statements.
  • Coordinated subpoena services and other support activities for legal office.
  • Identified and solved complex problems to elevate legal team and business direction.
  • Researched documents and publications to establish case-altering details and evidence.
  • Partnered with attorneys to provide detailed performance reports for corrective action planning.
  • Interpreted criminal law, real property law and bankruptcy.
  • Supported leadership by examining deeds of trust to determine grantor, grantee, trustee and loan amounts.
  • Monitored legal volumes to correct discrepancies and implement updates.
  • Transcribed official records during court proceedings.
  • Submitted letter briefs to attorney general for authority to withhold public documents.
  • Executed on-time and under-budget projects for senior leadership.
  • Coordinated property appraisals and inventories to complete estate planning for clients.
  • Worked with internal departments on loss mitigation.
  • Spearheaded special legal projects through emergency resolutions to reduce time.
  • Detailed rules for trial procedure and requirements for class action suits.
02/2012 to 11/2013
Front Desk Receptionist Kids Blast City, STATE,
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Received incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
  • Responded to inquiries and room requests made online, by phone or email.
  • Signed for packages, recorded all deliveries and distributed to personnel.
  • Maintained accurate bookkeeping of important files and ran reports and delivered updates on occupancy and revenues to supervisor.
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
  • Explained and pointed out property details to guests, including dining areas, pool, spa and fitness center.
  • Input customer data into reservation software and made immediate updates to reflect room changes.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Created and optimized employee schedules for shift coverage.
  • Processed and prepared memos, correspondence, travel vouchers and other documents, routing to appropriate personnel.
  • Scheduled meetings and meeting rooms for internal personnel, partners and clients.
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Greeted incoming patients and verified paperwork to manage smooth intake processes.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Managed office paperwork, including scanning documents and routing business correspondence.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Pulled and organized requested documentation.
  • Sorted incoming mail and directed to correct personnel each day.
  • Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
  • Organized resources and staff necessary to handle requirements and maintain strong service levels.
  • Determined needs of visitors and provided information or solutions.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
  • Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
  • Delivered key administrative support to coworkers, taking on additional tasks during peak times.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Applied knowledge of medical terminology and insurance processes to support office administration productivity.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Maintained all financial records to verify timely clearance of all credit and debit activities.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
  • Directed and oversaw office personnel activities.
  • Sorted and distributed business correspondence to correct department or staff member.
  • Assisted current and prospective patients with navigating telephone and web-based support systems.
  • Managed office duties and basic administrative tasks, including organizing and cleaning work space, ordering materials and answering phone calls.
  • Produced and distributed clear and error-free business correspondence, file documentation and internal team memoranda.
  • Prepared and communicated treatment plan instructions for patients to facilitate at-home and continuing care.
  • Coordinated travel arrangements by booking hotel rooms, car rentals and flights for staff.
  • Made travel arrangements and reservations.
  • Worked with office manager to attain operational goals.
  • Planned customized itineraries for guests with special activities to support local tourism and entertainment industries.
Education and Training
Expected in 2014
Associate Degree: Paralegal Studies
Purdue University - West Lafayette, IN
Expected in 07/2009
High School Diploma:
Harnett Central High School - Angier, NC
Expected in 2012
Certification: Billing And Coding
University of Phoenix - Tempe, AZ

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Resume Strength

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Resume Overview

School Attended
  • Purdue University
  • Harnett Central High School
  • University of Phoenix
Job Titles Held:
  • Billing and Coding Associate
  • Family Law Paralegal
  • Front Desk Receptionist
  • Associate Degree
  • High School Diploma
  • Certification