Quality oriented customer service representative with a background of more than five years of success, providing swift resolution to customer complaints & ultimately creating trust and winning loyalty. Demonstrates outstanding problem solving abilities and active listening skills by diffusing difficult customer situations with tact and ease. Motivated to maintain customer satisfaction and contribute to company success. Reliable and driven, with strong time management and prioritization abilities. Used to managing a high-volume workload within a deadline-driven environment. Strong clerical and office management skills. Dependable, multitasker, organized. Authorized to work in the US for any employer.
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