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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Successful healthcare professional with over 10+years experience in a variety of healthcare organizations. Expert at addressing patient needs with compassionate care and detail oriented. Superior communication skills along with verbal and strong multitasking abilities.

Skills
  • EMR/EHR/PrimeSuite
  • Phone Triage
  • Authorizations
  • Benefits Investigations
  • Filing
  • Transport patients
  • Feeding assistance expert
  • Responding to emergencies
  • Dementia and Alzheimer's knowledge
  • Supporting Personal Needs
  • Tasking
  • Intravenous therapy/dose calculations
  • Strong communication
Education
Concorde Career College - Aurora Aurora, CO Expected in 10/1999 Associate of Science : Medical Assisting - GPA :
  • Continuing education in medical assisting.
Phlebotomy Learning Center Denver, CO, Expected in 12/1999 : Phlebotomy - GPA :
  • Achieved a certificate in Phlebotomy..
Emily Friffith Denver, CO, Expected in 03/2015 : Certified Nurse Assistant - GPA :

Achieved certificate for certified nurse assistant.

Colorado Technical University Colorado Springs, CO Expected in 07/2019 : Health Care Management - GPA :

Bachelors Degree achieved.

Work History
Buckner International - Benefits/Prior Authorization Coordinator
San Angelo, TX, 10/2015 - Current
  • Provided a summary of benefits to patient's for IV Infusion Therapy
  • Obtained Prior Authorization for IV Infusion therapy through a variety of insurance agencies by providing clinicals.
  • Submitted written appeals to insurance agencies for denials on IV Infusion therapy.
  • Scheduled peer-peer reviews by phone with medical directors for our doctors for denials on IV Infusion therapy.
  • Worked closely with the Infusion nurses providing them with dose calculations for all IV Infusions for new starts, re-starts, transfers or continuation of therapy. I also authorized any dose increases frequency changes along with supervising heir Infusion schedule.
  • Worked closely with the providers by completing task/orders for IV Infusion therapy.
  • Heavy phone triage
  • Arranged/Made Infusion Packet for patient's/Infusion center
  • Heavy filing
Reverehealth - Certified Nursing Assistant
Lehi, UT, 03/2020 - Current
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep nurse's informed of changes.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Department Of American Veterans-Contract-staff - Medical Assistant/Phlebotomist Technician/CNA
City, STATE, 08/2012 - 07/2020
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Maintained detailed records of test results by entering data and patient information into computer.
  • Obtained all prescribed laboratory testing.
  • Provided phlebotomy on an average of 2000 patients monthly.
  • Attended required training, education and meetings.
  • Documented vital signs and health history for 35-40 patients every daily..
Maxim Healthcare - Medical Assistant/CNA
City, STATE, 03/2013 - 09/2015
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep [Job title]s informed of changes.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering [Type] treatments and evaluating patient needs.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.

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School Attended

  • Concorde Career College - Aurora
  • Phlebotomy Learning Center
  • Emily Friffith
  • Colorado Technical University

Job Titles Held:

  • Benefits/Prior Authorization Coordinator
  • Certified Nursing Assistant
  • Medical Assistant/Phlebotomist Technician/CNA
  • Medical Assistant/CNA

Degrees

  • Associate of Science

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