Successful healthcare professional with over 10+years experience in a variety of healthcare organizations. Expert at addressing patient needs with compassionate care and detail oriented. Superior communication skills along with verbal and strong multitasking abilities.
Skills
EMR/EHR/PrimeSuite
Phone Triage
Authorizations
Benefits Investigations
Filing
Transport patients
Feeding assistance expert
Responding to emergencies
Dementia and Alzheimer's knowledge
Supporting Personal Needs
Tasking
Intravenous therapy/dose calculations
Strong communication
Education
Concorde Career College - AuroraAurora, COExpected in 10/1999 – –Associate of Science:Medical Assisting - GPA:
Achieved certificate for certified nurse assistant.
Colorado Technical UniversityColorado Springs, COExpected in 07/2019 – –:Health Care Management - GPA:
Bachelors Degree achieved.
Work History
Buckner International - Benefits/Prior Authorization Coordinator San Angelo, TX, 10/2015 - Current
Provided a summary of benefits to patient's for IV Infusion Therapy
Obtained Prior Authorization for IV Infusion therapy through a variety of insurance agencies by providing clinicals.
Submitted written appeals to insurance agencies for denials on IV Infusion therapy.
Scheduled peer-peer reviews by phone with medical directors for our doctors for denials on IV Infusion therapy.
Worked closely with the Infusion nurses providing them with dose calculations for all IV Infusions for new starts, re-starts, transfers or continuation of therapy. I also authorized any dose increases frequency changes along with supervising heir Infusion schedule.
Worked closely with the providers by completing task/orders for IV Infusion therapy.
Heavy phone triage
Arranged/Made Infusion Packet for patient's/Infusion center
Heavy filing
Reverehealth - Certified Nursing Assistant Lehi, UT, 03/2020 - Current
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Oversaw and maintained patients' rooms, group living areas and nurse stations.
Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep nurse's informed of changes.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Department Of American Veterans-Contract-staff - Medical Assistant/Phlebotomist Technician/CNA City, STATE, 08/2012 - 07/2020
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Completed clinical procedures and gathered patient data for interpretation by physician.
Maintained detailed records of test results by entering data and patient information into computer.
Obtained all prescribed laboratory testing.
Provided phlebotomy on an average of 2000 patients monthly.
Attended required training, education and meetings.
Documented vital signs and health history for 35-40 patients every daily..
Maxim Healthcare - Medical Assistant/CNA City, STATE, 03/2013 - 09/2015
Obtained client medical history, including medication information, symptoms and allergies.
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep [Job title]s informed of changes.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Oversaw and maintained patients' rooms, group living areas and nurse stations.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Delivered individualized patient care by recording vital signs, documenting observations, administering [Type] treatments and evaluating patient needs.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
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