Diplomatic Customer Service professional versed in applying strong communication, problem-solving skills and polite, professional demeanor to resolve customer issues and maximize satisfaction. Experienced in exceeding performance goals in fast-paced call center environments. Trained in connecting with customers to build positive relationships and strengthen loyalty.
Compassionate Call Agent with documented strengths in building customer relationships. Caring and kind with focus on seeking solutions to problems.
Strategized plans to help clients reduce liabilities and maximize deductions in future tax periods.
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