Jessica Claire
- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
Summary
Hardworking and reliable Arch Expert with strong ability in waxing and communication . Offering excellent customer service and product knowledge . Highly organized, proactive and punctual with team-oriented mentality.
Skills
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Experience
Benefit Arch Expert, 01/2007 to Current
Country Meadows Retirement Communities – Wyomissing, PA,
Country Meadows Retirement Communities – Wyomissing, PA,
Client consultation on brow and facial waxes. explained brow mapping technique to create the best brow shape for their facial structure
- Provided excellent customer service and skin care treatments to all clients.
- Instructed clients on how to apply make-up to achieve desired look.
- Collected patient history to analyze patient-specific needs and determine proper skincare treatments.
- Gave patients eye mask treatments and educated on procedures.
- Supported profitability by upselling products and services and processing sales.
- Meticulously maintained spa appearance and cleanliness.
- Converted 38% of service customers into product customers.
- Offered lash application, warm stone massage and brow and eyelash tinting services.
- Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
- Pursued continuing education to learn new advances in skin condition treatments.
Certified Nursing Assistant, 05/2020 to 09/2020
Birds Barbershop – Austin, TEXAS,
Birds Barbershop – Austin, TEXAS,
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Documented activities and recorded information in EMR system.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Consulted with nurses to develop patient care plans and evaluate treatment options.
- Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
- Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
Hairstylist, 06/1998 to 07/2020
The Hair Cuttery – City, STATE,
The Hair Cuttery – City, STATE,
- Customized styles, services and products to suit client-specific needs and maintain high levels of customer satisfaction.
- Washed, colored, cut, dried and styled hair for about 10 clients each 30 minutes.
- Introduced state-of-the-art techniques like foiling for coloring and treating hair.
- Examined hair texture and condition to determine appropriate treatment.
- Introduced special hair treatments, scalp massage and new styling tools to salon to modernize and streamline services.
- Recommended hair styles to compliment clients' facial features and coloring.
- Kept work area clean and neat to stay productive.
- Treated customers to extra services such as shampooing and head massage to promote loyalty.
- Set up workstation and treatment room with necessary products, equipment and supplies.
- Designed contemporary new styles for people of all ages.
- Drove retail sales through salon product and service promotion, making specific client recommendations.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Kept notes listing preferences and services provided to clients for quick reference.
- Sanitized workstations and salon equipment to reduce chance of infection.
Education and Training
Associate of Arts: , Expected in 08/1987
Paul Mitchell - Lancaster, Pa,
Paul Mitchell - Lancaster, Pa,
Certified CNA : , Expected in 03/2008
Nursing Assistant Program - Hanover Pennsylvania ,
Nursing Assistant Program - Hanover Pennsylvania ,
: Brow Shaping, Facial Waxing, Brow Tinting , Expected in 10/2011
Benefit University Training - Baltimore Maryland ,
Benefit University Training - Baltimore Maryland ,
: Upcoming Trends New Products Updated Techniques , Expected in
Ulta Beauty - Hanover Pennsylvania ,
Ulta Beauty - Hanover Pennsylvania ,
Accomplishments
In the 8 years working at Ulta Beauty I have continuously achieved my service goals and retail goals on a weekly basis.
2008 until present costumer service award winner at ulta beauty.
Certifications
Highest prestige sales years 2013 - 2020
Consistently achieving my service goals and retail goals on a weekly, monthly and year to date sales.
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Resume Overview
School Attended
- Paul Mitchell
- Nursing Assistant Program
- Benefit University Training
- Ulta Beauty
Job Titles Held:
- Benefit Arch Expert
- Certified Nursing Assistant
- Hairstylist
Degrees
- Associate of Arts
- Certified CNA
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