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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Knowledgeable Behavior Technician with over 2 years of experience. Dedicated to helping develop skills and manage behaviors in an individualized way. Practiced multitasker with excellent time management, problem-solving and conflict resolution skills.

Dedicated Behavioral studies with experience using positive and negative reinforcement strategies to improve behaviors. Expert at implementing behavior treatment plans and intervention techniques. Talented relationship-builder with excellent communication and organizational abilities. Personable and proactive Mental Health Counselor focused on building positive rapport with diverse range of clients. Critical thinker thrives under pressure. Specialist in working with clients struggling with addiction and depression. Flexible hard worker ready to learn and contribute to team success. Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Enthusiastic retail professional with 4 years of hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Skills
  • Behavioral conditions
  • Positive and negative reinforcements
  • Behavior management
  • Appointment setting
  • Patient Health Education
  • POS systems
  • Cash counting machine operations
  • Merchandise restocking
  • Cash management
  • Product recommendations
  • Staff mentoring
  • Payment processing
  • Credit and cash transactions
  • Liquor regulations and compliance
  • ID verification
  • Returns and exchanges
Experience
01/2020 to 03/2021
Behavior Technician Aspire Public Schools Stockton, CA,
  • Creativity.
  • Critical Thinking.
  • Problem Solving.
  • Customer service
  • Public Speaking.
  • Team work
  • Communication.
  • Collaboration.
  • Accounting.
  • Active Listening.
  • Adaptability.
  • Negotiation.
  • Conflict Resolution.
  • Empathy.
  • Customer Service.
  • Decision Making
  • Organization.
  • Professionalism
  • Drive
  • Enthusiasm
  • Confidence
  • Transparency
  • Perseverance
  • Honesty
  • Strong work ethic
  • Open-mindedness
04/2018 to 09/2019
Cashier Famous Dave's Of America, Inc. Smyrna, TN,
  • Devised promotional plans to target and move excess stock, high-profit items and soon-to-expire merchandise for easy sale.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Met high productivity standards in processing payments for customers.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Received payments for products and issued receipts.
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
05/2015 to 07/2016
Cashier Famous Dave's Of America, Inc. Hopkins, MN,
  • Operated cash register, collected payments and provided accurate change.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Processed sales transactions to prevent long customer wait times.
  • Helped customers find specific products, answered questions and offered product advice.
  • Met high productivity standards in processing payments for customers.
  • Verified customer identification for alcohol or tobacco purchases.
  • Answered customer quests, provided store information and escorted to desired store areas.
Education and Training
Expected in 05/2018
High School Diploma:
Lanier High School - Austin, TX
GPA:
Expected in
: Communication Studies
Austin Community College - Austin, TX
GPA:
Languages
Spanish:
Professional
Negotiated:

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Resume Overview

School Attended

  • Lanier High School
  • Austin Community College

Job Titles Held:

  • Behavior Technician
  • Cashier
  • Cashier

Degrees

  • High School Diploma

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