behavior technician resume example with 4+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -

Responsible and friendly employee, makes customers feel welcome, listen to needs and promotes job with practiced care and attention to individual needs. Over 6 years of customer service experience along with 4 years of experience working with children. Proficient in merchandising, payment processing, general housekeeping of store areas an working in an authoritative position. Focused, hardworking, punctual with excellent interpersonal, leadership, organizational skills an a positive attitude.

  • Great at problem solving
  • Organization skills
  • Leadership skills
  • Hardworking
  • Attention to detail
  • Exceptional customer service
  • Bilingual; Spanish and English
  • Optimistic attitude
  • Goal oriented
01/2021 to 04/2021
Behavior Technician Brightspring Health Services Portsmouth, NH,
  • Accurately documented all observations, interventions, and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
  • Assisted with building life and social skills useful for everyday activities and interactions.
  • Communicated with patients' family members to explain treatment process, answer questions and maintain relationships.
  • Developed activity plans and instructional materials to assist with treatment.
  • Documented patients' activities and behaviors into EHR system for recordkeeping.
  • Interacted with clinical staff and external resources such as school or community personnel.
12/2018 to 09/2020
Barista/Sales Associate National Lutheran Communities & Services Staunton, VA,
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Built trusting relationships with customers by making personal connections.
  • Answered incoming telephone calls to provide store, products and services information.
  • Described menu items to customers and suggested products based on stated preferences.
  • Operated cash register, collected payments and provided accurate change.
  • Maintained calm demeanor during high-volume periods and special events.
  • Created complex, hand-crafted beverages based upon customer preferences.
  • Passed state inspections by following health, safety and sanitation guidelines.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Performed minor maintenance and repairs on equipment and handled troubleshooting tasks to keep coffee machines operational.
08/2017 to 03/2020
ASES Team Member/Cheerleading Coach CVUSD City, STATE,
  • Designed routines for performance at shows and sports events, coordinating cheer routines with appearances by dance teams, pep squads and mascots to maximize audience engagement.
  • Communicated with staff members and students regarding routine design, props or equipment needed, music selection and announcement needs in advance of performances.
  • Displayed exemplary behavior as authority figure and citizen to provide students and children with role model worthy of emulation in all areas of life.
  • Applied evaluation techniques and personal knowledge to assess abilities to assign players to correct positions on team.
  • Developed training and exercise programs to meet individual requirements and team play strategies.
  • Encouraged team members to become stronger, more agile athletes and more successful competitors through focus, effective training and proper nutrition.
  • Readied cheerleaders for challenging event and games with demanding schedule of practices.
  • Taught routines in preparation for performance at sports games and competitions, instructing on safe and correct execution of stunts, gymnastics, choreography and cheers.
  • Helped students build learning and study skills to achieve educational goals.
  • Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
12/2015 to 04/2017
Utilities Staff Spotlight 29 City, STATE,
  • Trained in various positions such as; banquet server, bar server, cafe server assistant, buffet attendant, and host.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Cleared tables efficiently to maintain high turnover rate and minimize wait times.
  • Applied proactive and resourceful nature to create pleasant guest experiences.
  • Suggested additional items and offered samples of weekly promotional items to increase store sales.
Education and Training
Expected in 06/2014
High School Diploma:
Coachella Valley High School - Thermal, CA
  • Link crew leader
  • Drama club member
  • 1 year junior varsity cheerleader
  • 3 year varsity cheerleader
  • All american cheerleader Recipient

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Resume Overview

School Attended

  • Coachella Valley High School

Job Titles Held:

  • Behavior Technician
  • Barista/Sales Associate
  • ASES Team Member/Cheerleading Coach
  • Utilities Staff


  • High School Diploma

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