Behavior Support Assistant Resume Example
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Skills
Rehabilitación, evidence skilled, therapeutic, social services
Education and Training
05/2019Bachelor of Science: Social WorkGeorgain Court University City, State
MarisolBatiz
Summary
Acute understanding of Social Work ethics and values along with their applicationsin a facility setting. In particular with at risk individuals and groups. Knowledgeable and adept in client care with 13 years of experience. Excellent inter- cultural communication skills, with the ability to instantly code switch, creating effective understanding in English and Spanish.
Experience
Company Name - Behavior Support AssistantCity, State12/2020 - Current
- Emotionally supported (youths) patients, monitoring changes in behavior for potentially dangerous changes.
- Maintained professionalism in emergency situations, assisting staff members in ( youths) actions and monitoring patients.
- Employed instruction strategies to improve development of sensory- and perceptual-motor skills.
- Utilized behavior modification and personal development programs under psychologist.
- Prepared lesson outlines and plans in assigned subject areas and submitted to teachers for review.
- Interviewed patients upon admission and recorded information.
- Recorded and closely monitored patient behaviors and progress to effectively identify changes needing attention.
- Monitored student performance and maintained accurate records to assess progress.
- Maintained calendar of social, recreational and educational events to enhance patient stays.
Company Name - Client Care AideCity, State11/2007 - 12/2020
- Observed and reported changes in clients' physical condition and behavior.
- Created safe environment, preventing falls and accidents.
- Established good rapport with clients and family members by being cheerful and efficient.
- Performed light cleaning duties, including dusting.
- Organized games and other activities to engage clients and offer mental stimulation.
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Tracked and reported clients' progress based on observations and conversations.
- Engaged with patients and families to provide emotional support and daily living instruction.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Reported concerns to nurse supervisor to promote optimal care.
- Liaised with supervisor to review cases and improve care.
Company Name - Harrison School of Business City, State09/2003 - 06/2007
- Organized and maintained documents, files and records.
- Worked with management team to improve workflows and eliminate unnecessary tasks.
- Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Handled supply purchases and inventory management for office operations and equipment maintenance.
- Managed daily operations within [Type] office by supporting continuous delivery of excellent services and care.
- Ordered office equipment and supplies after researching vendors and obtaining quotes.
- Oversaw customer service and satisfaction initiatives, reporting to management on successful strategies.
- Scheduled maintenance for office equipment to keep machines operating efficiently.
- Analyzed and identified improvements to implement in department systems and controls.
- Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications.
- Evaluated program performance against expectations.
- Communicated company philosophies and policies, demonstrated work routines and documented performance.
- Pitched in to help with office tasks, including office necessities during busy periods and staff absences.
- Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
- Managed work requests, new orders, and pricing changes while coordinating logistics to verify delivery dates.
- Planned and executed successful corporate meetings, lunches and special events for large and small groups.
- Improved productivity initiatives, managing accounts, coordinating itinerary, and scheduling client appointments.
- Onboarded team of 5 administrative staff members, delivering consistent coaching in job tasks.
- Streamlined back office services for clients to promote proper functionality and positive user experience.
- Onboarded team of 5 administrative staff members, delivering consistent coaching in job tasks.
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Resume Overview
School Attended
- Georgain Court University
Job Titles Held:
- Behavior Support Assistant
- Client Care Aide
- Harrison School of Business
Degrees
- Bachelor of Science : Social Work
