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Behavior Consultant Resume Example

Resume Score: 80%

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BEHAVIOR CONSULTANT
Professional Summary

Professional Summary: Over 10 years of behavioral management and training leadership positions with a consistent record of exceeding goals. A highly skilled, compassionate, and solutions oriented mental health professional dedicated to providing exceptional care and implementing effective treatment plans for children, adolescents, and adults. Capable of managing many people from diverse backgrounds. Coaching, training, and implementing innovative learning skills to add to continuous improvement in an organization. Summary of Accomplishments: Helping children and adults with developmental delays working toward their developmental potential. Responsible for implementing goals and objectives to ensure safety and engagement in appropriate day to day living within a natural environment; while documenting progress and challenges is essential in my daily engagements with each individual. Building a strong environment between caregiver, client as well as staff where all thrive successfully. Behavior consultant with over 10 years of successful experience in developing/coaching assertive communication skills and coping skills. Recognized consistently for performance excellence and contributions to success in the behavioral health industry. Strengths in understanding and discovering diagnosis and the needs of the client and communicating with other professionals, parents, and staff alike on plans to assist in the progress of the individual backed by training in behavioral management. Multi-talented behavior consultant consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Enthusiastic behavior consultant eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of each diagnosis and behavioral management and training in assertive communication, coping skills, and social skills. Motivated to learn, grow and excel in behavioral health and organizational management. Experienced skills trainer with over 5 years of experience in training and assisting in the care of the mentally ill and developmentally delayed. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Senior behavioral clinician and outstanding performer in ability to be resourceful and give excellent communication of needs and wants of the client/caretaker within Meridian Health Services. Proven success in leadership, operational excellence and organizational development with keen understanding of elements of the needs of the business. Recognized for inspiring management team members to excel and encouraging creative work environments. Teachers Aid with over 8 years of successful experience in effective communication and resource skills. Recognized consistently for performance excellence and contributions to success in the education industry. Strengths in behavior management and creativity backed by training in psychology. Multi-talented consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Enthusiastic Director of Behavior health eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of team needs and communication and training in team management. Motivated to learn, grow and excel in behavioral health.

Skills
Work History
Behavior Consultant, 09/2018 to Current
Ferraro Behavior Services – Ft. Wayne , In.
  • Ferraro Behavior Services is behavioral health service that is client focused, team approach, and crisis response company that provides behavior consultants to work with individuals with special needs and array of mental illnesses.
  • Consultants write behavior support plans to work with families and staff of each individual consumer.
  • Key Deliverable Include: Interview, counsel, provide behavior support plan, provides resolution for clients, staff, and families in crisis situations involving social, emotional, financial, health, or other issues.
  • Travel up to 90% to client's locations to provide services.
  • Case management services-evaluation, preparation, and implementing behavior support plan.
  • Training-staff and family members on behavior support plan.
  • Maintain working relationships with all team members.
  • Organize and conduct client support groups.
  • Maintain working relationships and act as liaison for client with medical staff and staff of agencies and institutions, homes, and facilities.
  • Encourage and assist clients toward their highest-level potential and sense of self-esteem.
  • Prepare and maintain behavior support plans, written case records, reports and forms.
  • Maintain productivity standards as assigned.
  • Meet with clients to conduct individual assessments and determine academic and mental health needs.
  • Consulted with parents/guardians and staff/management teams to gain in-depth understanding of individuals.
  • Lead staff and faculty training and development to support program objectives.
  • Utilized formal and established testing protocols to evaluate educational, emotional and behavioral needs of individual.
  • Collaborated with social workers to help students grow in social and emotional capacities.
  • Completed required documentation and reports for compliance and treatment planning.
  • Collaborated with educators, school administrators and external professionals in development of Individualized Education Plans (IEPs).
  • Resolved complex problems, improved operations and provided exceptional client support.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Increased customer satisfaction by resolving communication and training issues.
  • Developed team communications and information for quarterly meetings.
  • Led behavioral team in delivery of training programs, resulting in increased knowledge of individuals served and their needs.
  • Worked with challenging customers to understand needs and provide quality service.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Transported individuals to appointments in timely manner.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Behavioral Clinician, 02/2014 to 09/2018
Meridian Health Services – Indianapolis, In.
  • Meridian Health Services is first and only behavioral health care organization in Indiana to offer combination of behavioral and medical services along with services focused on independent living support, job skills training, foster care for special needs children, to counseling and support services for victims of child abuse.
  • Responsible for developing and implementing behavioral techniques to redirect maladaptive behaviors.
  • Updating treatment plans, coaching, training staff and parents as well as assessments specific to each client.
  • Key Deliverables Include: Interview, counsel, and provide resolution for clients in crisis situation involving social, emotional, financial, marital, health, or other problems.
  • Travel up to 90% to other locations to provide services.
  • Case Management Services - evaluation, preparation, and implementation of case management plans.
  • Organize and conduct client support groups.
  • Maintain working relationships and act as liaison for client with medical staff and staff of agencies and institutions, homes, and facilities.
  • Encourage and assist clients toward independent living and sense of self-esteem.
  • Prepare and maintain written case records, reports and forms, including case follow-up and closing.
  • Maintain Meridian Health Services standards, policies, procedures, and regulations in accordance with local, state and federal laws and with ethical standards of profession.
  • Maintain productivity standards as assigned.
  • Maintained long-term relationships with clients.
  • Scheduled regular patient appointments and new patient consultations.
  • Contacted patients about appointments and treatment options.
  • Referred patients to specific doctors.
  • Came up with treatment plans for patients.
  • Developed team communications and information for quarterly team meetings.
  • Resolved complex problems, improved operations and provided exceptional client support.
  • Transported clients to locations in specified time.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Increased customer satisfaction by resolving communication issues.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Led interdisciplinary team in delivery of guidance, resulting in quality care.
Teachers Aid, 01/2001 to 12/2009
Noah's Ark Christian Ministry – Zionsville, In.
  • Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities.
  • Participated in professional development opportunities and attended in-services and seminars.
  • Distributed learning materials such as worksheets, textbooks and supplemental activities.
  • Prepared teaching materials and set up audio-visual equipment for lead teacher.
  • Worked with parents/director to understand needs and provide quality service.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Completed and filed all necessary paperwork for classroom activities, including meal count sheets and attendance logs.
  • Monitored 30 students on field trips by overseeing various tasks, including roll call, organization and behavior management to keep youths safe in public settings.
  • Oversaw groups of up to 30 students at school and off-site locations, maintaining optimal safety and security.
  • Supported student learning objectives through personalized and small group assistance.
  • Supported instructor with test administration, curriculum development and assignment grading.
  • Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
  • Took daily attendance, notifying lead teacher immediately of any student absences.
  • Eliminated learning gaps and effectively instructed students on writing and other curriculum skills using wide variety of teaching aids and motivational strategies.
  • Retained interest and maximized receptive learning by educating students using hands-on instructional techniques.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Took attendance, graded assignments and maintained student records to assist teachers with administrative tasks and maintain smooth daily operations.
Skills Trainer, 01/2003 to 01/2009
St. Vincent's New Hope – Indianapolis, In.
  • St. Vincent New Hope is nonprofit, faith-based organization that provides support services for individuals with developmental disabilities.
  • It offers behavior support, community outreach, healthcare coordination, behavioral management, and supported and independent living services.
  • Organization additionally provides personal assistance, residential rehabilitation, accessible transportation, physical therapy, nursing and consulting services.
  • It also offers education, employment training, stress reduction, monitoring, behavioral assessment and family counseling services.
  • Organization provides support services for patients with mental retardation, traumatic brain injury, Down syndrome, cerebral palsy, autism spectrum disorders, epilepsy, spina bifida and psychiatric disability.
  • It is part of St.Vincent Health, which is one of largest nonprofit and Catholic health care systems in United States with more than 15 health care facilities that serves over 40 counties in central Indiana.
  • Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals, resulting in improved quality care.
  • Advised executives on best practices for employee growth and productivity goals, consistently helping companies achieve improved care.
  • Trained and mentored 5 or more new personnel hired to fulfill various roles.
Education
Master's Degree: Industrial/Organizational Psychology, Organizational Diversity and Social Change, 2018
Walden University - Minneapolis, MN
Bachelors of Science: Psychology, 2013
University of Phoenix - Phoenix, AZ
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Resume Overview

Companies Worked For:

  • Ferraro Behavior Services
  • Meridian Health Services
  • Noah's Ark Christian Ministry
  • St. Vincent's New Hope

School Attended

  • Walden University
  • University of Phoenix

Job Titles Held:

  • Behavior Consultant
  • Behavioral Clinician
  • Teachers Aid
  • Skills Trainer

Degrees

  • Master's Degree : Industrial/Organizational Psychology, Organizational Diversity and Social Change , 2018
    Bachelors of Science : Psychology , 2013

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