LiveCareer-Resume

batender cocktail server resume example with 17+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Friendly Cocktail Waitress offering 17 years of superior performance in related roles. Strong knowledge of service industry best practices and bar operations. Energetic and industrious with demonstrated success in building patron rapport to cultivate loyalty and drive sales. Dynamic Cocktail Waitress offering demonstrated success of driving customer satisfaction in both serving and bartending roles. Highly knowledgeable in craft beer and cocktails demonstrated over 10 years of industry experience. Strong passion for cultivating professional development to create memorable craft cocktail experiences for patrons. Familiar with wide range of beers, liquors, wine and cocktails. Works great with team members to serve customers and meet demand. Always ready to help others and reliable in keeping bar organized, stocked and ready for customers. Friendly 17 experienced in high-volume environments and knowledgeable about different drink options. Versed in safe drink service and applicable laws. Dependable worker with flexible schedule and attention to detail. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills
  • Hospitality and Guest Service
  • Interpersonal Relationships
  • Identification and Compliance
  • TIPS Certified
  • Supply and Inventory Maintenance
Experience
06/2011 to 06/2023 Batender/Cocktail Server Four Seasons Hotels Inc | Minneapolis, MN,
  • Stocked bar with beer, wine, liquor and related supplies.
  • Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
  • Followed health and sanitation practices to keep bar area clean and prevent spread of germs and microbes.
  • Prepared both alcoholic and non-alcoholic beverages using correct techniques, liquid measurements and garnishes.
  • De-escalated conflicts between intoxicated guests with tact and diplomacy.
  • Provided exceptional service to high volume of daily customers.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Recommended and served alcoholic beverages to patrons during high-volume shifts.
  • Maintained accurate cash handling practices while efficiently serving customers.
  • Communicated with patrons to offer friendly service and determine needs.
  • Maintained tidiness and organization throughout bar area.
  • Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
  • Assessed patrons' needs to always provide proactive service.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Suggested cocktail choices based on customer preference, daily specials and inventory availability.
  • Calculated charges, issued table checks and collected payments from customers.
  • Checked identification prior to serving.
04/2008 to 05/2011 Cocktail Server Four Seasons Hotels Inc | Chicago, IL,
  • Provided exceptional service to high volume of daily customers.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options
  • Maintained accurate cash handling practices while efficiently serving customers.
  • Communicated with patrons to offer friendly service and determine needs.
  • Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
  • Maintained tidiness and organization throughout bar area.
  • Took drink orders from tables and bar area and relayed to bartenders.
  • Prepared both alcoholic and non-alcoholic beverages for patrons.
  • Assessed patrons' needs to always provide proactive service.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Calculated charges, issued table checks and collected payments from customers.
  • Cleaned tables after service and quickly resetting supplies to maintain restaurant and service flow.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Checked identification prior to serving.
  • Collaborated with bartenders to invent specialty and seasonal drinks, increasing overall revenue
03/2006 to 04/2008 Cocktail Server Pechanga Casino And Resort& Hotel | City, STATE,
  • Provided exceptional service to high volume of daily customers.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Recommended and served alcoholic beverages to patrons during high-volume shifts.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Maintained accurate cash handling practices while efficiently serving customers.
  • Communicated with patrons to offer friendly service and determine needs.
  • Created rapport with new and returning patrons to foster guest satisfaction.
  • Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
  • Took drink orders from tables and bar area and relayed to bartenders.
  • Maintained tidiness and organization throughout bar area.
  • Calculated charges, issued table checks and collected payments from customers.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Checked identification prior to serving.
Education and Training
Expected in 05/2018 to to Bartender | Mixology Pro Bartending School, San Marcos, CA, GPA:
Expected in 06/1991 to to Associate of Applied Science | Nursing University of Northern Philippines, Vigan Ilocos Sur, GPA:
Expected in 06/1988 to to High School Diploma | Basug High School, Santa Ilocos Sur, GPA:

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Resume Overview

School Attended

  • Pro Bartending School
  • University of Northern Philippines
  • Basug High School

Job Titles Held:

  • Batender/Cocktail Server
  • Cocktail Server
  • Cocktail Server

Degrees

  • Bartender
  • Associate of Applied Science
  • High School Diploma

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