Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

20 years of experience with computer systems and high-level military training functions. Solid leader with track record of leading and building high-performance teams that exceed expectations. Superior ability to gather, analyze, and present facts, data, and communicate them effectively with professionalism, tact, and courtesy. Highly organize individual that possesses the ability to plan, organize, and meet deadlines. Outstanding interpersonal skills with extensive experience bridging multiple cultures and nationalities as well as multiple levels of organization. Unmatched customer service that delivers clear and concise communication. Demonstrates strong problem analysis, research, planning, development, and reporting skills.

  • Subject Matter Expert, Air Force Training Program
  • Organizational Training and Development
  • MS Office (Word, Excel, PowerPoint)
  • Trainer
  • Efficiency and Process Improvements
  • Problem Analysis and Resolution
  • Team Building and Mentoring
  • Supervision and Team Management
  • Skill in Training Business Area (TBA) and ADLS
  • Records Management
  • Air Force Training Course (AFTC) Instructor
  • Bilingual (Filipino/Tagalog)
Work History
Base 3F2X1 Functional Manager, 03/2018 to 06/2021
US Air ForceCity, STATE,
  • Oversaw training portfolio for base consisting of 38 Organizations, 82 Unit Training Managers (UTM), and 14K base personnel supporting premier $34.7B Space-Base Infrared System (SBIRS)
  • Subject Matter Expert and administered 8+ mandated training programs
  • Assisted commanders, directors, organization leadership, and supervisors in management of education and training program, recommended actions to correct deficiencies
  • Established structured training program, determined training manager utilization, managed rotation schedule, implemented policies and procedures as directed by higher headquarters
  • Provided monthly Status of Training (SOT) briefing to installation leadership and advised on organization and individual education and training progress
  • Conducted quarterly training meeting to supervisors, distributed meeting minutes as well as follow-ups on commitments and action items at meetings
  • Mentored, guided, and trained 82 UTMs on training program management, duties, and responsibilities
  • Managed and tracked career progression for 4 organizations and 529 personnel, provided training and assistance, advised supervisors and leadership on organization and individual training plan
  • Determined adequacy of existing programs, screened and validated training requirements
  • Used multiple tools of software and tools for automation and techniques to provide quality and efficient product delivery such as spreadsheets, database, presentation, and reporting
  • Performed reviews of correspondence and process to ensure standardization is implemented in consideration of program efficiency and process improvements, identified and corrected discrepancies as noted
  • Provided multiple training on subject matter expertise and standardization of programs and process improvements
  • Maintained education and training data and provided statistical reports on programs and operations
  • Gathered, identified and analyzed data, information, and training requirements to facilitate delivery of information to commanders, supervisors, and managers
  • Led group training program and developed tracking databases thereby standardizing and optimizing training for 945 personnel while saving over 780 man-hours annually
  • Revamped installation's implementation of Air Force Training Course (AFTC) and created consisted battle rhythm for 8 UTMs to increase training capabilities by 87%
  • Managed training records in Training Business Area (TBA), ADLS, and Military Personnel Data System (MilPDS)
  • Drove group ancillary training program, analyzed requirements for 2K+ personnel, ensured 100% completion
  • Managed Career Development Course (CDC) for 204 personnel, provided guidance and study techniques, cemented 93% pass rate
  • Rejuvenated TBA system, identified/fixed 879 discrepancies, 100% inspection ready
  • Drove group formal training program, processed over 2K training course requests, reschedules, and cancellations, ensured 100% seat utilization
  • Chaired base-wide training record reviews, coached 16 UTMs, identified/fixed 101 errors
  • Developed and mentored 144 junior officers and supervisors on training duties and responsibilities, enhanced program by 23%
  • Instructed additional duty unit training manager and AFTC courses to 130 training managers, trainers, and certifiers, program revitalized by 79% to 30 Organizations across 5 Major Commands (MAJCOM)
  • Coordinated Sexual Assault Prevention and Response (SAPR) training for 4 Organizations and 19 facilitators, beat Air Force suspense by 3 months
  • Maintained training managers’ mission ready training requirements in support of in-garrison and expeditionary space operations
Unit Training Manager, 07/2015 to 03/2018
US Air ForceCity, STATE,
  • Managed wing training program, led 11 UTMs and 22 Organizations, increased qualified personnel by 6%, reduced overdue by 77%
  • Oversaw Unit Learning Center, provided training insight and overhauled tier 1 program, 227 Airmen trained, 5K+ core tasks completed, cut 4K+ man-hrs in 6 Geographically Separated Units
  • Identified training shortfall, implemented monthly training initiative, completed 2.9K+ tasks, 499 personnel trained, increased capability by 60%
  • Led group Wingman Day, organized 3 events, 39 training courses, boosted morale for 446 personnel, key to 100% Resiliency/Combat Air Force mission ready
  • Overhauled group CDC program, mentored 454 personnel, conducted end of course reviews, cinched 100% course exam pass rate with zero overdue
  • Taught 12 AFTC to 165 personnel, axed 67% backlogs across 6 MAJCOMs
  • Oversaw Total Force Awareness Training/ Expeditionary Readiness Program for 6 Organizations, ensured compliance for 945 personnel, prepared 202 deployers to 6 theaters worldwide
  • Led 36 training monitors, guided and mentored on duties and responsibilities, improved training program by 65%
  • Scrutinized 3 training/readiness systems, eradicated 1.5K+ errors, saved 520 man-hours annually
  • Lobbied 305 Mobile Training Teams (MTT), 13 formal training courses, secured 235 allocations, eliminated travel requirements, saved $744K for 3 Organizations
  • Devised vital training deliverables to leadership, crushed overdue items by 9%
  • Led upgrade training to 173 airmen, 8.1K+ core tasks completed, 100% members upgraded on-time
  • Revamped formal training program, devised user-friendly tracking system, recouped 520 hours in processing times
  • Managed maintenance E-Testing, proctored 200 exams, trained 6 proctors, key to zero test compromise, 1.1K missions supported
  • Steered SAPR training program, filled training aide, vectored product across 6 MAJCOMs, secured 6K members' training
MTS Scheduling Element Supervisor, 05/2011 to 05/2015
US Air ForceCity, STATE,
  • Group focal point for scheduling maintenance training for 5 Organizations, 2.1K+ Airmen supporting 80 aircrafts worth $4.3B
  • Scheduled 3.2K+ training events, generated 4.9K+ teaching hours for 4 Mission Design Series, earned 98% demand response rate, enabled 2.9K+ missions
  • Trained 15 UTMs on proper training forecasting, created tracking mechanism for 2.1K+ personnel, reduced 50% overdues
  • Organized 6 Air Education and Training Command Plan of Instruction (POI) classes, 37 instructors qualified, enhanced effectiveness for 3 groups, 8 Organizations
  • Led aircraft maintenance E-Testing program, identified/rectified 22 test errors, proctored 820 personnel, zero compromise, aided unit's 5.3K+ missions
  • Orchestrated Instructional Systems Development (ISD) review of 79 maintenance course exams, eliminated 69 high missed questions, aided 98% pass rate, zero lost training time
  • Conducted 11 semi-annual work center requirements/local course code reviews, identified/corrected 141 errors, key to 100% Quality Assurance pass rate
  • Coordinated 24 MTTs, qualified 186 personnel on key maintenance tasks, upped capabilities by 17%, saved $589K in travel costs
  • Headed training Staff Assistance Visit (SAV), evaluated 42 Master Training Plans (MTPs), 282 records, received zero discrepancies during inspection, aided group's “Effective” UEI rating
  • Taught 14 Self Air Buddy Care (SABC)/CPR/AFTC classes, trained 135 Airmen, armed installation with personnel ready to save lives and lead training
  • Piloted Maintenance Training Day, initiated agenda call, logged 5.3K+ training events, slashed 10.9K+ training requirements, completed 849 overdues
  • Drove development of Materiel Management Career MTP, identified110 core tasks, set foundation for 30 trainees
  • Managed 162 CDC enrollments, scheduled 143 course exams, achieved 99% pass rate
  • Processed 178 Combat Air Force (CAF) 64s, on time award of special certifications contributed to 6.3K+ combat training sorties
  • Collaborated with Unit Deployment Manager, migrated 28 ADLS/G081 mobility course requirements to AEF Online, saved 123 man-hours annually
Unit Training Manager, 05/2008 to 05/2011
US Air ForceCity, STATE,
  • Developed monthly SOT reports, coordinated statistics for 200+ personnel, essential for commander and director situational awareness
  • Managed TBA, taught database management to across installation
  • Taught AFTC to 66 new trainers/certifiers, increased training capability by 27%
  • Drove ancillary training, maintained 98% completion rate, upheld Air Force standards
  • Led CDC program, processed 111 enrollments, conducted 15 briefings, scheduled 99 course exams, 98% pass rate
  • Created tracking mechanism for Department of Defense (DoD) security certifications, aligned organization with DoD direction, members 100% complete
  • Facilitated 43 enlisted and officer upgrades for cyber transition, qualified technicians increased by 55%
  • Conducted SAV, evaluated all facets of training program, identified/fixed 10 deficiencies, upgrade training on track, critical to 26 3-skill level trainees
  • Conducted quarterly training meetings, passed vital information, distributed meeting minutes to supervisors and senior leaders
Associate of Applied Science: Education And Training, Expected in
Community College of The Air Force - Montgomery, AL,
Associate of Applied Science: Computer Science Technology, Expected in
Community College of The Air Force - Montgomery, AL
Associate of Applied Science: Electronic Systems Technology, Expected in
Community College of The Air Force - Montgomery, AL
Associate of Arts: General Studies, Expected in
Pikes Peak Community College - Colorado Springs, CO

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School Attended

  • Community College of The Air Force
  • Community College of The Air Force
  • Community College of The Air Force
  • Pikes Peak Community College

Job Titles Held:

  • Base 3F2X1 Functional Manager
  • Unit Training Manager
  • MTS Scheduling Element Supervisor
  • Unit Training Manager


  • Associate of Applied Science
  • Associate of Applied Science
  • Associate of Applied Science
  • Associate of Arts

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