Team-oriented Social Media Manager with 20 year background in sales and development, recruiting and marketing across broad spectrum of career fields. Polished in creating business opportunities through audience engagement, relationship building and stellar customer service. Looking for an exciting new opportunity at a company that I can be passionate about where my skill sets and proven track record of delivering results will be an added asset to the brand.
Skills
Content generation and asset management
Brand development and awareness
Strategic networking
Online marketing and advertising
Communications leadership
Applicant sourcing
Candidate pipeline development
Human resource management systems
Profit and revenue-generating strategies
Superb time management
Social media savvy
Sales and marketing
Public speaking
Planning and coordination
Client relationship management
Experience
05/2017 to Current
Barre Instructor, Social Media & Community ManagerThe Bar Method, San Mateo & Palo Alto – City, STATE,
Directed social media and digital marketing strategy and initiatives to promote brand building, client retention and revenue-focused activities.
Aligned visual design and brand messaging elements to deliver consistency across digital advertising and marketing platforms.
Motivated clients to participate in studio fitness activities and group classes.
Utilized Instagram and Facebook to promote products, services and content.
Promoted health and wellness to class members by encouraging sustainable habits and consistency.
Offered fitness advice and inspiration during coordinated class events for studio members.
Recruited fitness club patrons to participate in challenge and group events.
Managed all group fitness class design and coordination, including instructing classes of up to 20+ members.
Monitored form and technique in group environments to ensure safety of individuals.
02/2010 to 12/2015
Practice Manager & Marketing SpecialistSGC Financial & Insurance Services – City, STATE,
Supported entire practice's staff, which boosted efficiency and improved overall process flow.
Created and implemented policies and procedures for effective practice management.
Communicated regularly with executive team members to deliver pertinent details related to progress status and direction for projects.
Implemented best practices to strengthen internal systems and spearhead proactive change.
Updated clients on consistent basis regarding new business paperwork and answered questions quickly and with knowledgeable support.
Delivered high level of service to clients in effort to build upon relationships for future.
Collaborated with sales teams to strengthen client relationships and generate new revenue opportunities.
Implemented strategies to develop and expand existing customer base.
Planned, coordinated and executed Annual Client Events and Seminars for potential prospects.
05/2008 to 02/2010
Recruiter, Marketing CoordinatorAmeriprise Financial – City, STATE,
Built and leveraged professional network connections which provided continuous and relevant applicant sources across diverse industries and experience levels.
Brought in well-qualified, multifaced job candidates to fill open positions.
Communicated duties, compensation, benefits and working conditions to potential candidates, enabling solid understanding of job expectations.
Planned and executed recruitment events to bring in area candidates.
Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
Increased recruiting network by leveraging industry contacts and internet mining resources, including CareerBuilder, Indeed and LinkedIn.
Re-created hiring goals and objectives in difficult markets to address staffing issues.
Proactively sourced top candidates through top recruiting platforms. Worked with Branch Manager to identify talent needs and increased pipeline by 50%.
Interviewed and hired 10+ candidates from different careers into our career changers training and development program.
Successfully onboarded 3 practice acquisitions with 1mil+ assets; completed the transfer of their book of business within 2 months.
Streamlined the hiring process and created turn key systems for onboarding practice acquisitions; transferring of assets and book of business.
Education and Training
Expected in
: Business Management City College of San Francisco - San Francisco, CA GPA:
Expected in 09/2010
Certified Massage Therapist And Health Educator: Massage Therapy National Holistic Institute, San Jose, CA - San Jose, CA, GPA:
Expected in
Certified Retail District Manager: Retail Management Sprint - San Francisco, CA, GPA:
Languages
Korean:
Professional
Negotiated:
Sales Accomplishments
Recognized by Sprint as the nation’s 3rd highest performer among all store managers in terms of growth.
Managed several stores simultaneously achieving a 93% increase in activations/sales within a period of 6 months mirrored by a 60% and higher overall Long Distance attachment rate YTD for all stores.
Started numerous in-store marketing strategies such as out bound sales at local street fairs, flee markets and corporate functions.
Created collateral, updated floor plans and tested new methods and procedures to increase overall sales percentages.
Recognized by Senior Executives for being the top performer and became the main contact person for advice to increase sales in other locations within my district.
Responsible to identifying new store locations for Sprint within the region.
Managed all activities during the launch of four new Sprint locations which included building-out, hiring, training and advertising.
Set up and trained 20 plus employees for the launch of PCS Vision (3G) in 2003.
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Resume Overview
School Attended
City College of San Francisco
National Holistic Institute, San Jose, CA
Sprint
Job Titles Held:
Barre Instructor, Social Media & Community Manager