Knowledgeable individual with friendly disposition, desire to work hard and have an outstanding work ethic. A Jane of all traits who because of COVID has had to make a career change. I am interested in your produce department job or any job within the store.
Skills
Cleaning and organization
Cutting and slicing techniques
Safe food handling
Point of Sale (POS) system operations
Reporting and documentation
Problem solver
Customer service
Experience
Banquet Cook, 09/2020 to 03/2021 Aimbridge Hospitality – Columbia, MD,
Prepared foods per customers needs to the highest quality following all safety guidelines.
Ordered and received goods to maintain kitchen.
Put new inventory away rotating for freshness.
Maintained a clean and organized kitchen, serving area and dinning room.
Cashier, 03/2020 to 09/2020 Dick's Sporting Goods Inc – Newark, DE,
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Properly verified customer identification for alcohol or tobacco purchases.
Welcomed customers, offering assistance to help find necessary store items.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Resolved issues with cash registers, card scanners and printers.
Waitress, 06/2017 to 01/2020 Marriott International – Norwood, MA,
Greeted customers, answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Addressed concerns or complaints quickly to improve service.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Trained employees on different procedures.
Revenue Auditor, 09/2016 to 06/2017 Caesars Entertainment Corporation – Biloxi, MS,
Performed audits daily on slots, gaming tables, the cage and non-gaming areas. Entered all data into excel spreadsheets.
Investigated discrepancies uncovered during audits.
Collaborated with external partners to complete audits.
Coached new employees on company's processes, procedures and deadlines, resulting in highly informed staff members.
Assistant Retail Sales Manager, 07/1997 to 09/2000 Greenlane – New York, NY,
Improved profitability by executing daily, weekly, and monthly floor plan changes.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
Organized and updated schedules to optimize coverage for expected customer demands.
Provided in-depth information on product features so customers could make educated buying decisions.
Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
Trained new sales associates on all procedures.
Education and Training
Associate of Applied Science: Medical Insurance Coding, Expected in 09/2010 Lincoln College of Technology Online - Florida , GPA:
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