(555) 432-1000 - - resumesample@example.com - -
Kean University - Union, NJ
- Trained new team members on applying due diligence procedures and regulatory mandates.
- Wrote procedures for internal and external auditing purposes.
- Adhered to all federal and state compliance guidelines.
- Prepared, sorted and distributed Internal Control reports to appropriate branches.
- Discovered major instances of fraud, embezzlement and large balances due.
- Complied with regulatory requirements, including the Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
- Maintained strict confidentiality of bank records and client information.
- Excellent Risk Management Skills, successfully managed risk and reward.
- Detected potential Suspicious Activity.
- Create member account profiles on Santander Bank's online program.
- Trained and directed several new hires during department orientations.
- Described products to customers and accurately explained details and care of merchandise.
- Provided an elevated customer experience to generate a loyal clientele.
- Answered product questions with up-to-date knowledge of sales.
- Developed reputation as an efficient service provider with high levels of accuracy.
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
- Ensured superior customer experience, addressed customer concerns and resolved problems.
- Helped drive sales goals and achieve monthly quotas.
Excellent work ethic Strategic sales knowledge Proficient with Microsoft Office Extensive Knowledge on Banking Software including Customer Assist, Finesse, One, Merlin and several others | Strong client relations Extensive knowledge of Bank regulations Training development aptitude Team building expertise Banking systems and NCR software |
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
- Length
- Personalization
- Target Job
Resume Overview
School Attended
- Kean University
Job Titles Held:
- Bank Operations Specialist
- Retail Banking Teller I
- Banking Teller I
Degrees
- Bachelor of Science
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
