LiveCareer-Resume

baggage supervisor resume example with 1+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

I am a sophomore business analytics and design major at Northeastern University. Although my courses are mathematically and design oriented, they have helped me develop a strong problem solving framework and professional mindset when it comes to both individual and group work. I enjoy working in a group and typically end up leading project-based efforts. All of my previous jobs have involved a high degree of customer service and client relations which I hope to apply in other fields moving forward. I look forward to further developing my customer service skills and gaining experience in new professional settings.

Skills
  • Customer relations
  • High value of responsibilities
  • Dedication to my work
  • Success in a group setting
  • Attention to detail
  • Results interpretation
  • Contact research
  • Data entry
Experience
to Baggage Supervisor Pnc Financial Services Group, Inc. | Lake Worth, FL,
  • May 9th - Jul 29th 2019, 2021, and 2022
  • I worked at Bohemian grove as a member of the Baggage Crew in 2019 and 2021, taking on additional responsibilities the summer of 2022. My main responsibilities were managing deliverables, stage equipment, and baggage for the events guests. Utilized customer service and professional skills on a daily basis, mitigating risk, helping members, and finding lost bags. All of my responsibilities required interaction with the guests, helping me cultivate my customer service skills while working in a high stress environment. I often assisted valet, commissary, and the AV departments due to my experience in these fields and dependability as an employee. Since I am only of the few younger employees at the grove who can drive manual I helped valet a few times of day, parking, moving, and organizing the 700 plus cars that were valeted during the event. I pride myself on my versatility as an employee of the grove and enjoy learning about all the departments and assisted them whenever I could.
08/2020 to 07/2021 Volunteer Event Manager Six Flags, Inc. | Spring, TX,
  • My senior year of high school I paired with the non profit organization SurfRider to organize clean ups and fundraisers. I organized group clean ups of 40+ people as well as working hands on with the organization to plan their annual paddle board race fundraising event. This required a lot of communication skills and effective planning to ensure the events went well and were coordinated appropriately.
06/2018 to 08/2018 Data Associate Harvest Summit | City, STATE,
  • Kept customer account information current and accurate by preparing, completing and processing forms and database changes
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers
  • Supported office administrative needs with timely and knowledgeable clerical assistance to maximize team performance and efficiency
  • Reviewed customer data to assess current issues and determine eligibility for potential solutions
  • Accurately compiled, computed and verified data while resolving complex [Type] issues
  • Reviewed account and service histories to identify trends and unaddressed issues
03/2020 to 07/2021 Landscaper Self Employed Web | City, STATE,
  • During quarantine my brother and I started a small scale business in the field of landscaping. We rented equipment and a trailer which we drove around Sonoma County with, splitting wood, mowing lawns, trimming trees, and marketing ourselves to a large client base.
Education and Training
Expected in 05/2025 Combined Bachelor of Business Administration And Design | Business Analytics And Design Northeastern University, Boston, MA GPA:
Expected in 05/2021 High School Diploma | Cardinal Newman, Santa Rosa, CA GPA:

Graduated with a 4.4 GPA and multiple honors awards and recognitions from Cardinal Newman High-school. Participated in Varsity soccer and Lacrosse during my four years at Cardinal Newman, stepping into a leadership role my senior year.

Activities and Honors

I participated in 2 sports at my high school, playing varsity soccer in the winter and lacrosse in the spring. I maintained a 4.0+ GPA the entire time I have attended Cardinal Newman high school. I am on the Deans list for my high GPA and have received awards from the English, History, and Math departments. I have received scholarships for my academic ability and my writing from Cardinal Newman.
Freshman year at Northeastern University I was studying mechanical engineering. During this time I was a member of three intramural teams as well as the Baja racing and Formula 1 electric teams. In Baja racing and Formula 1 clubs I work as a part of a small team to build a vehicle in 100 days and compete against other east coast universities and colleges. I was a volunteer for these two clubs and contributed as much as I could as I was still new to the engineering field.

I have recently switched my path of study to a combined Business Analytics and Design major. Jumping into a more interactive and group oriented major has taught me to thrive in team environments, growing my professional soft skills on top of the required effort due to the academic standard at Northeastern University. Outside of school I play on three intramural teams and volunteer for a variety of organizations including Relay for Life, Bruins 50/50, The ALS Association, and The Boston Food Bank.

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Resume Overview

School Attended

  • Northeastern University
  • Cardinal Newman

Job Titles Held:

  • Baggage Supervisor
  • Volunteer Event Manager
  • Data Associate
  • Landscaper

Degrees

  • Combined Bachelor of Business Administration And Design
  • High School Diploma

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