High-achieving college student recently graduated with diploma in Medical Billing and Coding seeks entry level position to enhance classroom theory with real-world experience.
Skills
Billing codes
Medical coding understanding
Claim review
CPT code modifiers
Submission of medical claims
Reimbursements
ICD-10 coding
Education and Training
Expected in 11/2020
Medical Billing And Coding: Medical Insurance Coding Ashworth College - Norcross, GA GPA:
Expected in
Web Design: Web Design Spartanburg Technical College - Spartanburg, SC GPA:
Expected in 07/1994
PC Repair: PC Repair International Correspondence School - Spartanburg, SC, GPA:
Expected in 08/1992
Bachelor of Computer Applications: Information Technology York University - Toronto, ON, Canada, GPA:
Expected in 09/1987
Computer Operations: Computer And Information Sciences Herzing University - Toronto, ON, Canada, GPA:
Experience
11/2006 to 06/2020
Baggage Claims Service Recovery AgentEncova – West Virginia, MN,
Handled payments for lost or damaged luggage.
Juggled shift duties, prioritizing immediate tasks to streamline operations.
Exceeded specific team goal by partnering with staff to share and implement best practices.
Kept track of bags from specific flights and logged locations.
Called customers when bags arrived to provide updates.
Tracked down lost luggage for customers daily.
04/2002 to 07/2006
Baggage Service Agent/Customer Service SpecialistCity Of Eau Claire – Eau Claire, WI,
Retrieved customer luggage off conveyor belts.
Called customers when bags arrived to provide updates.
Kept track of bags from specific flights and logged locations.
Resolved conveyor system issues by clearing jams and blockages.
Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
Juggled shift duties, prioritizing immediate tasks to streamline operations.
02/2000 to 07/2002
Computer OperatorUS Food Service – City, STATE,
Troubleshot daily IT desktop client issues, supporting multiple departments and various offices.
Completed frequent checks on user logins, file permissions and other data issues.
Implemented techniques for conducting routine maintenance on servers and systems, keeping networks fully operational during peak periods.
Delivered local and remote Tier 1 IT support for hardware and software to company personnel.
Produced accurate and detailed daily reports for processing and measuring progress.
Configured new employee work stations, including all hardware, software and peripheral devices.
Backed up servers and information according to strict schedules.
05/1996 to 08/1999
Computer Support SpecialistRevman International Inc. – City, STATE,
Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes.
Performed daily maintenance of computer systems to keep network processes fluid.
Consistently responded to customer service emails within standard window for optimal response.
Activities and Honors
Accomplishments
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