Livecareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Objective

High-achieving college student recently graduated with diploma in Medical Billing and Coding seeks entry level position to enhance classroom theory with real-world experience.

Skills
  • Billing codes
  • Medical coding understanding
  • Claim review
  • CPT code modifiers
  • Submission of medical claims
  • Reimbursements
  • ICD-10 coding
Education and Training
Expected in 11/2020
Medical Billing And Coding: Medical Insurance Coding
Ashworth College - Norcross, GA
GPA:
Expected in
Web Design: Web Design
Spartanburg Technical College - Spartanburg, SC
GPA:
Expected in 07/1994
PC Repair: PC Repair
International Correspondence School - Spartanburg, SC,
GPA:
Expected in 08/1992
Bachelor of Computer Applications: Information Technology
York University - Toronto, ON, Canada,
GPA:
Expected in 09/1987
Computer Operations: Computer And Information Sciences
Herzing University - Toronto, ON, Canada,
GPA:
Experience
11/2006 to 06/2020
Baggage Claims Service Recovery Agent Encova West Virginia, MN,
  • Handled payments for lost or damaged luggage.
  • Juggled shift duties, prioritizing immediate tasks to streamline operations.
  • Exceeded specific team goal by partnering with staff to share and implement best practices.
  • Kept track of bags from specific flights and logged locations.
  • Called customers when bags arrived to provide updates.
  • Tracked down lost luggage for customers daily.
04/2002 to 07/2006
Baggage Service Agent/Customer Service Specialist City Of Eau Claire Eau Claire, WI,
  • Retrieved customer luggage off conveyor belts.
  • Called customers when bags arrived to provide updates.
  • Kept track of bags from specific flights and logged locations.
  • Resolved conveyor system issues by clearing jams and blockages.
  • Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
  • Juggled shift duties, prioritizing immediate tasks to streamline operations.
02/2000 to 07/2002
Computer Operator US Food Service City, STATE,
  • Troubleshot daily IT desktop client issues, supporting multiple departments and various offices.
  • Completed frequent checks on user logins, file permissions and other data issues.
  • Implemented techniques for conducting routine maintenance on servers and systems, keeping networks fully operational during peak periods.
  • Delivered local and remote Tier 1 IT support for hardware and software to company personnel.
  • Produced accurate and detailed daily reports for processing and measuring progress.
  • Configured new employee work stations, including all hardware, software and peripheral devices.
  • Backed up servers and information according to strict schedules.
05/1996 to 08/1999
Computer Support Specialist Revman International Inc. City, STATE,
  • Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
  • Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
  • Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes.
  • Performed daily maintenance of computer systems to keep network processes fluid.
  • Consistently responded to customer service emails within standard window for optimal response.
Activities and Honors
Accomplishments
  • Get started with Google Drive 2 Store any file Use Drive’s 15GB of free Google storage to keep anything you want.
  • Learn how to add a file Share files and folders Everyone can see and edit files at the same time in Drive.
  • See how to share a file or folder See your stuff anywhere Get to your files from any smartphone, tablet, or computer.
  • Download the app for mobile & desktop 3 If you’re like most people, you have disk drives and files floating everywhere—on CDs, USB sticks and external drives.
  • Use Drive’s 15GB of free Google storage to keep any type of file in one safe place.
  • Clean up your digital life 4 On Android Select “Upload” and choose files to add.
  • On the web Drag files or folders into your Chrome browser.
  • Click the “Upload” button and select files to add.
  • On iOS Click the “+” button and select files to add.
  • EATE or Here’s how to store files in Drive Upload 5 On PC Drag and drop any file or folder into the Drive folder on your desktop.
  • On Mac Drag and drop any file or folder into the Drive folder on your desktop.
  • 6 Invite.pdfBudget Guest list Use a shared folder in Drive to start prepping for that big event (like a wedding) with the help of your family and friends.
  • You’ll always be looking at the most recent version of your files, and you’ll have the ability to track changes on things like the guest list, budget or designs for the invite.
  • Share and plan together 7 On Android Click the “Info” icon, then the “Share” button to add people and set their permissions.
  • On iOS Click the “Info” icon, then the “Share” button to add people and set their permissions.
  • Here’s how to share files in Drive Share 8 On the web Select a file or folder and click the “Share” button to add people and set their permissions.
  • On PC and Mac In the Google Drive folder, right click the file or folder you’d like to share, select “Google Drive” and click “Share.” Share..
  • View on 9 With Drive, you can access all your files on the go, wherever you are.
  • It’s part backpack, part lockbox so you can keep important things like your driver’s license and insurance cards alongside photos and videos.
  • Be ready anywhere you are Download Drive for your computer Get Drive for Android Get Drive for iPhone & iPad 10 You’re all set Start using Drive now and tell us what you think on Google+.
  • Visit our Help Center to learn how to do even more with Drive.

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Resume Overview

School Attended

  • Ashworth College
  • Spartanburg Technical College
  • International Correspondence School
  • York University
  • Herzing University

Job Titles Held:

  • Baggage Claims Service Recovery Agent
  • Baggage Service Agent/Customer Service Specialist
  • Computer Operator
  • Computer Support Specialist

Degrees

  • Medical Billing And Coding
  • Web Design
  • PC Repair
  • Bachelor of Computer Applications
  • Computer Operations

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