Increased office organization by developing more efficient filing system and customer database protocols.Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.Developed and implemented company's first employee manual outlining all proper business procedures and office policies.
Office Administration courseworkMicrosoft Office Applications Certificate
Administrative, Administrative Assistant, Administrative Duties, banking, basic, Biology, bookkeeping, Clerical, closing, com, contracts, Make copies, credit, Critical Thinking, clients, databases, database management, facsimile, fax machines, filing, financial, forms, funds, government, Hiring, insurance, legal documents, letters, Mathematics, mail, money, Office, next, office machines, office equipment, Office manager, organizing, phone systems, copiers, photocopiers, policies, Speaking, recording, repairs, scanners, Systems Analysis, take messages, tax, telephone, telephones, Time Management, type, underwriting, unique, voice mail, word processing
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