back office medical assistant resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

  • Blood sampling
  • EMR systems
  • Medical office experience
  • Venipuncture
  • Phlebotomy
  • ICD-10
  • Epic
  • Patient care
  • Anatomy knowledge
  • Vital signs
  • Specimen collection / processing
  • Clerical experience
  • Triage
  • Experience administering injections
  • Medical records
  • Nursing
  • Laboratory experience
  • Medical coding
  • Physiology knowledge
  • Tube feeding
  • Medical receptionist
  • Insurance verification
  • Clinical laboratory experience
  • Phone etiquette
  • ICD coding
  • Medical scheduling
  • Medical terminology
  • Computer Skills
  • Cerner
  • Computer Operation
  • Caregiving
  • BLS Certification (5 years)
  • Customer service (10+ years)
  • Patient care (6 years)
  • Hospital Experience
  • Microsoft Excel
  • Organizational Skills
  • Filing
  • Medical Billing
  • Assessments
  • Attention to detail — Proficient
  • September 2021
  • Identifying differences in materials, following instructions, and detecting details among distracting
  • Information
  • Full results: Proficient
  • Protecting patient privacy — Familiar
  • January 2022
  • Understanding privacy rules and regulations associated with patient records
  • Full results: Familiar
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
  • Development in any professional field.
  • Blood and Tissue Collection
Work History
Back Office Medical Assistant, 07/2021 - Current
Tri-City Medical Center Oceanside, CA,
  • Created new patient charts and scanned documentation before and after appointments into EHR system.
  • Ordered prescription refills on behalf of existing office patients.
  • Placed laboratory tests and scan results in EMR for provider review.
  • X-Ray of foot and ankle for physician review
  • Cross-trained in front-office procedures to back up reception staff.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Certified Medical Assistant, 06/2019 - 07/2021
Ascension Health Lansing, MI,
  • Make love calls to all patients after hospital discharge & walk in appts
  • Take vitals & and chart appropriately obtaining authorizations
  • Prepare exam rooms
  • Back desk medical assistant
  • Draw blood & run labs to distribute to correct facility
  • Send referrals to specialty
  • EKG/VPT/ABI/X-rays
  • Make requisitions for lab draws
  • Vaccination/Covid and flu administration
  • Injections
Back Office Medical Assistant, 05/2017 - 06/2019
Tri-City Medical Center Oceanside, CA,
  • Assess, organize and document patient data to develop an appropriate plan of care
  • Interact with family, physicians and other disciplines regarding patient care
  • Verify all patient demographics and insurance information
  • Collect payments
  • Check-in/check-out
  • Register all new patients
  • Schedule appointments
  • Covid registration/testing/vaccinations
  • Phlebotomy
Medical Assistant, 10/2015 - 04/2017
Neighborhood Healthcare Escondido, CA,
  • Schedule patient appointments and make reminder calls
  • Inform patients about delays and wait times
  • Obtain patients’ addresses, contact details, insurance information, and medical histories
  • Update and verify patient information at every visit
  • Perform administrative and clerical duties
  • Schedule for colonoscopy & endoscopy procedures
  • Perform phlebotomy and urinalysis test
  • Obtain patient vital
  • Used EHR system
  • Administer vaccines
  • Perform patient assessments
Associate of Science: Nursing, Expected in 12/2023
Atlanta Technical College - Atlanta, GA,
Status -
High School Diploma: , Expected in 05/2011
Martin Luther King Jr. High School - Lithonia, GA,
Status -
Basic IV (1 year) VPT Neuropathy testing (1 year) EKG (2 years) Certifications and Licenses Certified Medical Assistant CPR Certification BLS Certification,

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Resume Overview

School Attended

  • Atlanta Technical College
  • Martin Luther King Jr. High School

Job Titles Held:

  • Back Office Medical Assistant
  • Certified Medical Assistant
  • Back Office Medical Assistant
  • Medical Assistant


  • Associate of Science
  • High School Diploma

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