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Back Office Medical Assistant Resume Example

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BACK OFFICE MEDICAL ASSISTANT
Summary

Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.

Skills
  • Venipuncture and phlebotomy
  • Inventory and supply management
  • Documentation procedures expert
  • HIPAA compliance
  • Wound care and irrigation
  • Proper sterilization techniques
  • Customer Service
  • EKG set up and monitoring
  • Specimens collection and processing
  • First aid
  • Patient scheduling
  • Certified in Basic Life Support (BLS)
  • Bilingual in Spanish
  • Vital sign monitors
Experience
Family HealthCare NetworkFebruary 2020 to CurrentBack Office Medical Assistant
Tulare, CA
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Positioned patients for optimal comfort prior to procedures.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Promoted continuity of care by accurately and completely communicating patient status to fellow caregivers.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Assisted patients in preparation for examinations, assessing and recording vital signs.
  • Prepared patients for examinations, taking vital signs and updating medical histories.
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Sterilized medical instruments to streamline procedural use.
  • Evaluated and reported current equipment inventory to appropriate sources.
  • Improved patient care and daily task efficiency resulting in smoother operations.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
  • Sterilized medical equipment after each procedure.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Educated patients about medications, procedures and physician's instructions.
  • Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Maintained clean and organized work area with adequate supplies and reagents.
Taco BellMay 2019 to February 2020Service Champion
Hanford, CA
  • Provided every customer with friendly service, answered menu questions and submitted orders.
  • Put special requests into computer system, took payments and provided change.
  • Kept counters clean and organized for a professional appeal.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
Visalia DermatologyOctober 2019 to November 2019Medical Assistant Extern
Visalia, CA
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
  • Monitored patient stability by checking vital signs and weight.
  • Entered patient services into records with high accuracy.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Assisted patients in preparation for examinations, assessing and recording vital signs.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
BiglotsOctober 2017 to July 2019Cashier
Hanford, CA
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Operated cash register, collected payments and provided accurate change.
  • Assisted managers with completing end-of-day counts and securing funds to prevent loss or theft.
  • Resolved issues with cash registers, card scanners and printers.
  • Helped customers find specific products, answered questions and offered product advice.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Education and Training
San Joaquin Valley CollegeDecember 2020Certificate: Back Office Medical AssistantHanford, CA
Hanford High SchoolMay 2017High School DiplomaHanford, CA
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Resume Overview

Companies Worked For:

  • Family HealthCare Network
  • Taco Bell
  • Visalia Dermatology
  • Biglots

School Attended

  • San Joaquin Valley College
  • Hanford High School

Job Titles Held:

  • Back Office Medical Assistant
  • Service Champion
  • Medical Assistant Extern
  • Cashier

Degrees

  • Certificate : Back Office Medical Assistant
    High School Diploma

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